Emmanuel N. Crismas
Purok * Topaz St. Dona Salud Subd. Sasa Davao City
adbl1q@r.postjobfree.com
Professional Summary
Recruitment Specialist for 4 years, 2 years as HR Consultant in an Engineering Firm based in Singapore, 2 years and 6 months as Feedback and Sales Analyst for eBay Australia, 2 years as a Supervisor for AT&T, 2 years Loan Officer – Finance District New Zealand, 1 year and 4 months as Communications head – SK Pederasyon Davao City Government of Davao, a trainer – resource person and the Davao Region Youth Ambassador
Professional Experienced
Technical Support – Supervisor
Sutherland Global Services Inc. Jul 2009 - Feb 2012
US-based service Provider Company for Television, phone, and internet. The main role is to help customers in fixing their TV, phone and internet issues over the phone. Also, as a supervisor, manages the team performance, evaluate and trained agents and answer supervisor calls.
HR Consultant
Haskem Inc. Mar 2012 - Mar 2014
Recruitment - Sourcing, job posting, mining so as consultation. Haskem Inc. is an Oil and Gas industry with local and international market. Expert in Recruitment conduct initial interview over the phone and negotiate with suitable candidates, revise CVs and create client copy for the shortlisted candidates.
Customer Service Specialist
Crylls, Inc. Jun 2014 - May 2016
eBay Australia Stores – Mytopia and Edisons based in New South Wales. Process order, follow up with deliveries and order status. Negotiate with negative and neutral feedbacks on eBay stores and process supervisor calls.
Business Development Associate - Accounts Manager
Aus Phil Sarah Inc. May 2016 - Oct 2016
A contractual-based/project based company. Work closely with the owner. Main role is to create a system that will standardize the company process in communicating with client. Also, work as project development associates wherein I'm creating a marketing strategy as well as sales strategy in expanding the range of our market and bring in more sales/revenue.
Finance District - New Zealand June 2016 - Jan 2019
Home-based - worked as a loan Officer, process and follow up loan applications, documents and contract.
Communications Head Aug 2018 - Til Date
SK Pederasyon Dabaw
Work for the entire communications of the Sangguniang Kabataan Pederasyon Dabaw, managing the Social media accounts and bringing in more clients to partner with our projects and program, attend committee meeting, hearing and negotiating with clients whenever needed.
Part Time Jobs
Commander – Australia – Telemarketer June 2017 – Dec. 2017
Ogera Real State – Telemarketer Dec. 2017 – March 2018
Defy Coffee Media Manager – Social March 2018 – Jan 2019
Skills
Expert in Microsoft Word, Excel, Power Point, Ads Marketing specialist, Recruitment, hosting, organizing an event, photo editing, data gathering, clerical and administrative skills, lead generation, video editing, resource speaker, teaching.
Educational Attainment
Level School Year Graduated
Primary Osmena Elementary School 1998
Secondary F. Bustamante Nat'l High School 2002
College Joji Ilagan College of Business and Tourism 2009
Course Graduate of Hotel and Restaurant Management
Affiliation/Organization
Davao City Youth Ambassador – National Youth Commission, Mindanao Deputy Coordinator – National Youth Volunteers Coalition, Davao Region Youth Parliament – OIC, One Mindanao Youth Parliament - Secretary-General, SK Pederasyon Davao - Communications Head, Vice-Chair - FPOP Davao Chapter, PYAP Citywide Davao Federation Secretary-General, PYAP District Wide President, National Youth Commission Volunteer, SK Asst. Coordinator 2018, Street Facilitator at DSWD, Former SK Councilor Barangay Sasa, Young Visionaries - Development of Peoples Foundation (NGO), PSB Youth Leader (San Miguel Church Panacan), also, I am a member of The Davao Maharlika Dance organization for 8 years, Dancer choreograph of the Ang Teatro ni San Miguel, Dancer member choreographer of Uno Pep Squad and a Zumba instructor.
Awards and Recognition
Most Outstanding Young Leaders – NEDA 2022, Outstanding Sales Top Performer at Sutherland Global Services, Outstanding Top 1 Overall Performer at Sutherland Global Services, Employee of the year 2012 at Sutherland Global Services Davao, Competency Assessment for NC2 Licensure, Competency in F&b Services and Competency in Hotel Housekeeping, Viking Awardee for Top QA Evaluation.
Character Reference
Kristine Lea Amantiad adbl1q@r.postjobfree.com 093********
Appen Inc.
April Mijares Mendoza adbl1q@r.postjobfree.com 090********
Davao Southprime Developers Corporation
Welce John Ramos adbl1q@r.postjobfree.com 095********
Sk Chairperson – Barangay Sasa