Manager Project

Professional Summary

Dumebi is an IIBA certified business analysis professional (CBAP) with over 7 years of experience in Business Services and Consulting which spans through Business Analysis, Data Analysis, Project management, Solution Design, Business continuity planning, Disaster recovery and Change management. Proactive, quick thinking and analytical, I have worked in cross-functional teams with hands-on experience in requirements gathering, business process documentation, stakeholder management, GAP analysis, Quality assurance, UAT, reporting analysis and Training. I have excellent leadership, and communication skills, exceptional documentation and analytical skills, a good facilitator, and a team player.

Thorough understanding of different Software Development Life Cycle (SDLC) methodologies like Waterfall and Agile

Worked in End to End business planning and validation including project scope, design, testing, and implementation, roll out and customer support.

Expert in requirement elicitation, requirements prioritization, business process re-engineering and in-depth knowledge of data modelling, process mapping, benchmarking analysis, Business Models design using MS Visio.

Facilitated decision makers, systems owners, and end-users to identify and resolve systems issues and identify appropriate change impacts

Collaborated with stakeholders and scrum teams and translating business and technical requirements into viable detailed specifications

Created Testing Artefacts such as Test Strategy, Test Plan, Test cases/ Scripts.

Professional Experience

Business Analyst/ Business System Analyst (Contract)

Home Trust Company Toronto Aug 2019 – Dec 2019

New Credit Risk Model Project

PCI Compliance Program

Successfully carried out the following tasks and responsibilities:

Identified and documented gaps and their impact on the business current and future processes

Analyzed and documented stakeholder's business requirements and prioritize them in tandem with the Project Manager.

Worked closely with project sponsors, business users, subject matter experts, and external vendors to translate business needs into detailed documented requirements, functional designs, business process flows, and quality assurance plans

Identified and Implemented Process improvement initiatives in the identified business groups (Business Transformation)

Performed gap analysis of the current state and successfully determined new process flow which adhered to PCI-DSS best practice

Drafted Business Requirements Document (BRD) that later served as an implementation and quality assurance guide

Documented test scripts and test case scenarios, using a traceability matrix to track if the project scope requirements remain “as is” when compared to the baseline.

Collaborated with Vendors while conducting a POC that aided in the decision making for the Tokenization Solution

Gathered and analyzed information needs, operational and functional requirements and produced various business analysis deliverables / Artifacts such as dataflows, process maps, business case documents, use cases and interface designs

Conducted requirements walkthroughs with stakeholders to ensure documented requirements were accurate

Created detailed documentation including conceptual design, logical design, knowledge transfer materials, FAQs, and transition to operations documents

Ensured throughout development that business requirements are aligned with initial objectives and avoiding scope creep

Participated and supported the QA/ Testing team to execute different tests such as unit testing, smoke testing, system Integration testing, end to end testing, black box testing, white box testing, user acceptance testing and regression testing

Business Analyst (Contract)

Topron Consulting May 2019 - Aug 2019

Microsoft Office 365 Upgrade project:

This initiative entailed moving the whole organization from windows XP and window 7 to Microsoft office 365

Successfully carried out the following tasks and responsibilities:

Conducted interviews along with brainstorming sessions, JAD sessions, focus groups and personal interviews which helped clients with the business process

Prepared UML diagrams, wireframes and flowcharts using Microsoft Visio

Conducted business requirements gathering, functional and non-functional requirements through various elicitation techniques, interviews, data analysis including different modelling tools

Liaised with both the business users and IT development teams to ensure business requirements reflects the system and technical specification.

Maintained data quality to measure completeness, accuracy and timeliness of key metrics.

Created process maps using Visio for current and future state of the project

Worked with UAT testers on data conversion test scenarios

Documented the requirements for mapping data elements and tracked progress in Confluence

Performed production support activities to analyze and test the defects

Business Analyst/ Business Process Analyst

Ecobank Ltd Feb 2013–Apr 2019

PCI-DSS Compliance for Storage and Controlling Access to Cardholder Data

Complex regulatory compliance project for securing how cardholder data is stored, processed and transmitted

Successfully carried out the following tasks and responsibilities:

Elicited requirements from SMEs to create BA artefacts like systems requirements documentation (SRD), use cases to identify interdependencies between technical and business requirements.

Conducted requirements walkthroughs with stakeholders to ensure documented requirements were accurate

Project planning, service level agreement management, reporting including status trackers, risk registers, Issue logs, lessons logs and change management.

Performed gap analysis of the current state and successfully determined new process flow which adhered to PCI-DSS.

Managed requirements traceability and requirements status throughout the project

Served as the liaison between the PCI-consultant, the IT department and the business units

Created detailed documentation including conceptual design, logical design, knowledge transfer materials, FAQs, and transition to operations documents.

Express Partner: Development of E-commerce Web Application portal for our Insurance subsidiary

This project is to build a web portal specifically for travel insurance. The portal will allow the insurance agents to sell travel insurance, renew policies through reminders on the dashboard, obtain their sales activity and commission reports, and access to printable supplies such as policy wordings, brochures, rate cards, etc.

Successfully carried out the following tasks and responsibilities:

Assisted key stakeholders including CEO, CTO, Project Manager and SMEs in preparing the Business case and project management plan and project schedule

Participated in the evaluation of the process and make recommendations to the Development team.

Used requirements elicitation techniques like interviews, prototypes, workshops, etc. to create artefacts like business requirements documents (BRDs), Functional Requirement Documents (FRDs), non-functional requirements and further elaboration through Use Cases, Test Cases, Test Plans.

Managed requirements traceability and requirements status throughout the project

Interviewed the domain experts and carefully recorded the requirements in the format that can be reviewed and understood by both business and technical team

Work closely with the Dev-Ops team to formulate and document proposed functional design through user stories with clear and detailed acceptance criteria

Assisted Test Lead, to create test scenarios and test plans based on business requirements, technical specifications and/or product knowledge in Quality Center.

Participated and supported the QA/ Testing team to execute different test such as unit testing, smoke testing, system Integration testing, end to end testing.

Omni Lite: Development of Mobile and Web E-commerce Application Portal

Omni Lite is a retail e-Commerce portal and a mobile app that facilitates consumer to consumer and business to consumer sales through its portal. The initiative was to transform the existing application into a more user-friendly application. The user interface was altered to be more visually appealing and new features were added to further enhance user experience. Excellent understanding of e-Commerce business across B2C, B2B, B2B2C, O2O, Omni-channel, Social network, internet trend and customer Service

Successfully carried out the following tasks and responsibilities:

Conducted requirements gathering and elicitation by interviewing the business stakeholders, users and IT stakeholders

Supported the Product Owner with the documentation of User Stories and Acceptance criteria

Assisted in prioritizing product backlog by ensuring changes in market conditions, business priorities including integration needs, and technology advancements

Assisted in determining the scrum release planning based on Scope, Resources availability, Prioritized Product Backlog and Velocity of the Scrum Team

Conducted Sprint Planning Meetings with Product Owner, Scrum Master, Development Team, SMEs, User Representative and Focus Groups to prepare the Sprint Backlog by estimating the efforts required through story points.

Worked with the Client to identify the change impact and conducted a change impact assessment using the ADKAR model

Supported Business Acceptance Testing processes to ensure that product requirements are fully satisfied by ensuring issues are identified, tracked, reported and resolved within the defined timeframe

Ecobank Eye on Expense Cost Containment Initiative

Project implemented to develop dashboards and management reports for expense tracking across all business units resulting in cost containment of over $3 million

Designed dashboards and reports showing expense lines for each business unit ensuring proper integration into the Enterprise Resource Planning (ERP) tool thereby providing executive management with insights on specific cost lines for improvement.

Documented the business rules for standardizing report specifications, report contents and delivery schedules which fostered consistent reporting across business areas.

Acted as the link between SMEs, users and developers as required during the development cycle to ensure project issues were clarified with their impacts understood which resulted in timely project deliverables.

Created systems requirement documentation (SRD), as well as other artefacts such as roadmaps, use cases, user stories and test scripts gathered from subject matter experts and stakeholder teams through interviews/workshops

Worked with the change Manager in managing the change and implementing the change strategies

Created detailed documentation including conceptual design, logical design, knowledge transfer materials, FAQs, and transition to operations documents

Technical Skills Summary

Tools - MS Visio, MS Project, MS Word, MS Excel, MS PowerPoint, MS Access, SQL,

Requirements Management Tools - Confluence, DevOps, JIRA

Methodology - Waterfall, Agile, ADKAR

Educational Summary

2019 Data Analytics Certification Training

2018 Prosci Change Management Certification

2018 Business Process Training Certification

2018 IIBA Certification in Business Analysis

2015 Master's In business administration

2005 Bachelor of Science (BSc) in Zoology

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