Sales Managment, ISO Membership Advisor

CV-MAEDN TEKLU Page *

Summary

Highly ambitious marketing with background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments.

Customer-oriented customer service with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Motivated Sales & Marketing management with solid experience managing all levels of large-scale projects, including budgeting and administration.

Skills:

PROFESSIONAL EXPERIENCE

Sales Marketing Management, 07/2016 to 11/2019

Al TAIR Group of Companies – Abu Dhabi, UAE

Responsibilities:

• Supported Chief Operating Officer with daily operational functions.

• Implemented new team on boarding program, reducing training time from 4 weeks to 2.

• Assisted various business groups with document organization and dissemination during acquisitions

• Worked directly with Call floor, Sales, marketing management to achieve monthly target.

• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

• Developed new process for employee evaluation, which resulted in marked performance improvements.

• Analyzed departmental documents for appropriate distribution and filing.

• Performed initial client assessment and analysis to begin research process.

• Retrieval of documents either as directed by employees or clients.

• Collect, scan and upload documents following set procedures

• File documents in hard copy and digital records and ensure appropriate storage

• Print and distribute documents as necessary

• Responsible for document security, for assigning access, and for removing and destroying obsolete documents.

• Sales and marketing strategy

• Excellent sales skills

• Global client management

• Social networking

design/management

• E-mail and direct mail marketing

campaigns

• Brand development and

management

• Dealership management

Maeden Teklu

Abu Dhabi, United Arab Emirates

Contact Number: +971-**-*******

Email Address: adbkyv@r.postjobfree.com

CV-MAEDN TEKLU Page 2

Marketing & client adviser, 02/2014 to 05/2016

Lifeline wellness LLC – Abu Dhabi, UAE

Responsibilities:

• Contact potential or existing customer to inform them about service using script.

• Ask questions to understand customer requirement and close sales.

• Direct prospects to the fields’ sales team when needed.

• Enter and update customer information in the database.

• Go extra mile to meet sales quota and facilitate future sales.

• Schedule appointments with prospective customers.

• Answer telephone calls from potential customers who have been solicited through advertisements and monitor market conditions or trends.

• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

• Analyzed departmental documents for appropriate distribution and filing.

• Improved company customer service rating by 60%.

• Managed team employees, overseeing the hiring, training, and professional growth of employees.

• Monitored multiple databases to keep track of all company inventory.

• Implemented marketing strategies, which resulted in 12% growth of customer base. Secretary cum Receptionist & DL LAB Eritrea (2008 to 2011) Responsibilities:

1 Internet, WWW:

• Retrieving, accessing, digital document analysis;

• Digital reference services, electronic information services

• Web publishing, electronic publishing archiving digital documents, locating digital sources. 2 Multimedia, digital technology, digital media processing:

• cataloguing and classification of digital documents, digital content

• interactive digital communications and visualization

• searching and retrieval of text, images and other multimedia objects 3 Digital information system, online, optical information:

• digitization of print collections

• interfacing online and off-ramps, twists and turns of digital knowledge

• conversion of print media into digital media

EDUCATIONAL AND TRAINING BACKGROUND

• Higher Diploma in Secretarial Science Asmara University, Eritrea

• Trained in Library and Information Management Eritrea, Asmara LANGUAGE

English – Fluent

Arabic – Fluent

Tigrigna – Native

PERSONAL DATA

Date of Birth: April 4, 1986

Nationality: Eritrean

Marital Status: Single

Visa Status: Employment (Transferrable)

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