Desmond Clark

Des Moines, IA adbkwt@r.postjobfree.com

+1-719-***-****

With 6+ years of experience in analyzing, designing, consulting, deploying and managing software applications in the warehousing and transportation industry. I’m proficient in training and providing support for operations in third party systems, primarily third party WMS software and MS SQL Server. Proven to be Cooperative and flexible to change, a motivated self-starter with the ability to multitask and prioritize workloads, as well as, problem solve with good judgment and vision which translates into actions both independently and collaboratively. An expert in best practices, digesting and cleansing data to support new systems, writing and deploying SSRS reports, day to day database management, and creating, maintaining, and trouble shooting EDI exchange with warehouse trading partners.

Authorized to work in the US for any employer

Work Experience

IT Specialist/Analyst

Dependable Supply Chain Services - Los Angeles, CA

September 2013 to Present

Responsible for all areas of SQL server database functions, maintain and develop efficient and accurate database management processes on MS SQL server versions 2005-2018. Responsible for reviewing complex situations to draw conclusions and make proposals for improvements in processes. Engage regularly with stakeholders to drive accuracy while working closely with IT and the operations team to ensure effective management of current and new data sources. Discovering opportunities to incorporate best practices into the current business.

Understand and provide support for all third-party software and applications.

Recognizing and correcting data errors within database structures through analysis.

•Completed a successful integration of MySQL database with MS SQL Server database.

•Successfully installed, tested and deployed third party software system upgrades.

•Independently organize and maintain RF hardware for five warehouses.

•Design advanced store procedures for use with creating reports in SQL server reporting services.

•Successfully trained team members in including but not limited to receiving, picking, shipping, Inventory control, activity billing, EDI and website use.

•Researched and purchased new server hardware required for upgrading third party software and implemented a new disaster recovery plan.

•Set up, executed, and trained staff for use of support ticket software.

•Used visual studio to develop and manage various web applications, as an example I developed a deployment solution for employee activity tracking software.

Personal Attributes:

•Able to handle information discretely and diplomatically.

•Creative and innovative in solution design and problem solving.

•Demonstrates strong interpersonal skills, communication, listening, and understanding.

•Ability to prioritize workloads and meet deadlines unsupervised.

•Able to work and be productive in diverse environments onsite, in office, and remotely.

Education

Associate of Science (not complete) High School Diploma (completed)

Pueblo Community College Canon City High School

1998 to 2000 1992 to 1996

Skills

Technical Support:

•Troubleshooting and verifying functionality of hardware and software components both remotely and in person.

•Provide training and support in all aspects of third party warehouse management software for operations.

•Purchase, repair, and maintain RF hardware and software for use with the warehouse WMS software.

•Purchase, install, and provide support for specialized barcode printers.

Integration:

•Integrate supply chain management applications in order to simplify and automate business processes to the greatest extent possible.

Automation:

•Set up third party software and SQL Server views, triggers, and advanced stored procedures for use in automating of document and report printing, SQL server jobs, and building reports in SSRS.

EDI:

•Manage electronic data interchange process including trouble shooting, transmission, message flow, document format, and software used to interpret the documents for trading partners and the third party software.

Disaster Recovery:

•Set up, test, and deploy database backups and SQL server always on availability groups by leveraging windows server failover cluster (WSFC) functionality, to provide local high availability through redundancy at the server-instance level.

•Microsoft SQL Server, Technical Support, IT Operations, Troubleshooting, System architecture, SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS), SQL Server Management Studio, MySQL, PostgreSQL, MongoDB, Desktop Support, Help Desk, Information Technology, Network Support, Database Administration, computer Repair, writing skills, communication skills, OS Ticket, Oracle, Ramp interchange

Links

http://linkedin.com/in/desmond-clark

Assessment

Technical Support — Highly Proficient

January 2020

Performing software, hardware, and network operations.

Full results: https://share.indeedassessments.com/share_assignment/odtfgycd-w-s6luq

Basic Computer Skills: PC — Proficient

January 2020

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: https://share.indeedassessments.com/share_assignment/q0ngz9mquhtzc-y1

Mechanical Skills: Monitoring — Highly Proficient

January 2020

Monitoring machine indicators to determine appropriate functioning. Full results: https://share.indeedassessments.com/share_to_profile/

c18e4e4fb717824e13626dc98856e2f2eed53dc074545cb7

Proficiency with Microsoft Office: Mail & Calendar (Mac) — Highly

Proficient January 2020

Using Microsoft Office Mail and Calendar tools to manage workload.

Full results: https://share.indeedassessments.com/share_assignment/rk37qcbosjrknz9

Proficiency with Microsoft Office: Mail & Calendar (PC) — Highly Proficient

January 2020

Using Microsoft Office Mail and Calendar tools to manage workload.

Full results: https://share.indeedassessments.com/share_assignment/9pk4wvejnkgj2n1n

Verbal Communication — Highly Proficient

January 2020

Speaking clearly, correctly, and concisely.

Full results: https://share.indeedassessments.com/share_assignment/6c30kb9j4xovukyu

Contact this candidate