Rahul Pandey

Phone: +1-804-***-****

Experience Summary

I am multi-skilled and detail-orientated IT professional having around 14 years of work experience, which includes 10+ years of experience in PPM (Project and Portfolio Management) and PMO area. I have worked on various technical/functional roles over the years, starting my career as a Developer, then a Senior Software Engineer, Techno-functional Consultant, CA PPM Architect, Project Manager and Senior CA PPM Consultant.

While performing the various roles, I have been involved in analyzing the functional requirements, doing a technical feasibility study and designing a solution for the requirements and Project planning. In this process I have worked closely with Business and end users

In PPM area, I have worked on different modules on Functional part of PPM tool such as Demand management, Project & Portfolio Management, Process Manager, Resource Management, Security, partition, Knowledge Store, MSP and Schedule Connect. Other than module wise learning I have also acquired following skills:

oDevelop Solution Specification

oCreate and Produce Design Documentation

oPerform impact analysis and do integration and data migration

oDesign and document Reports and Portlets specifications

oApply Functional Solution Configuration settings to Customer specifications.

Education Details

Degree

University

Institute

Major and Specialization

MS in Software Engineering

BITS PILANI,India

Birla Institute of Technology and Science

Computer Science

Bachelor of Science

Bharathiar University, India

VLB Janakiammal College of Arts & Science

Computer Science

Certifications

PMP

CA Clarity r8 Functional Essentials I & II 200

CA Clarity r8 Technical Essentials I & II 200

Skill Profile

Below is a list of important software products, tools and methods that I have worked with.

Languages

SQL,PL/SQL,HTML, Clarity GEL scripting for workflows, Core Java, Java Script

Operating System

WINDOWS,XP

CA Clarity Profile (PPM)

CA Clarity 15.6,15.1,14.2, 13.2,13.1,13.0, CA Clarity 12, CA Clarity 8.1,8.5, Customizing and Configuring, Clarity gel scripting, workflows, Clarity Studio, XOG, NSQLs, Portlets, Jaspersoft

Software

Oracle 9i,10g,12c Crystal Reports, Business Objects, TOAD, AQUA DATA, PL/SQL DVELOPER, MS VISIO, Microsoft VSS, Microsoft Project 2007, 2010, 2013 and 2016. Jaspersoft, VersionOne, ServiceNow, Quality Centre and SharePoint.

Assignments

The details of the various assignments that I have handled are listed here, in chronological order.

Project

CA PPM Implementation and Sustain

Customer

Online US Bank

Location

Charlotte, NC, USA

Period

July 2014 – till date

Description

Client is an American bank holding company headquartered in Detroit, Michigan, United States. The company provides a range of financial services including auto financing, corporate financing, insurance, and online banking. It is one of the top auto lenders in the U.S. by volume

Role

CA PPM Architect and Senior SME

Responsibilities

Lead and coordinate the CA PPM Dev and Sustain Team

Prerequisites, upgrade and post upgrade activities

Data mapping and integration with other applications.

Work Closely with the PMO team and prioritize the enhancements/automation and add it to backlog to be reviewed with the product owner.

Work with the product owner and other stake holders and prioritize the portfolio planning and projects.

Work with the vendor and keep track of the licenses of the application on regular basis.

Close all the Incidents raised through ServiceNow on priority basis.

Identify and remove the impediments.

Follow- up for Regression testing and bug fixes

Upgrade CA PPM and Jasperosft on Prem environment.

Coordinate on the patch installation on the servers and perform the validation.

Integrate CA PPM with other applications

JasperSoft Reporting tool installation

Migrate & Deploy reports in all environments

Coordinate with different work-stream/Project Managers during implementation of Data Migration/ Dress rehearsal.

Update the OBS bases on any re-org happened within the organization.

System/Object configuration updates, build/update automated Processes using gel scripts.

Configured the new security model in Clarity as per clients need and automated it manage the resource via the process.

Developed new portlets as per client needs

Performed Unit Testing, System Testing and Regression testing

Supporting and Maintaining the application

Tools

MS Office, Visio 2010, Microsoft Project Plan 2010, 2013, CA Clarity v15.6,v15.1,v14.2,V13.2,Jaspersoft, VersionOne, SharePoint, MS Power BI, ServiceNow, Jira, Rally and Quality Center

Project

TIS Implantation Phase 1

Customer

Credit Card processing company

Location

Chicago, IL, USA

Period

August 2013 – July 2014

Description

It’s an American financial services company, which issues and operates Pulse networks. Its Credit Card is the third largest credit card brand in the United States, when measured by cards in force, with nearly 50 million cardholders

Role

Implementation Project Manager

Responsibilities

Coordinate with across all work-stream heads

Prepare the Master Implementation plan using Microsoft Project plan

Track the implementation plan and make the regular updates

Coordinate with different work-stream/Project Managers during implementation of Data Migration/ Dress rehearsal

Escalate if any issues needed to bring to attention to the business

Contributed in Design Document, Technical Design document, Project plan, Test cases and Implementation plan

Tools

MS Office, Visio 2010, Microsoft Project Plan 2010, 2013, CA Clarity V13.1

Project

Portfolio Scorecard implementation

Customer

Credit Card processing company

Location

Chicago, IL, USA

Period

May 2013 – July 2013

Description

It’s an American financial services company, which issues the credit Card and Pulse networks. It is the third largest credit card brand in the United States, when measured by cards in force, with nearly 50 million cardholders

It wanted to priorities their projects based on certain criteria and score of an Idea investment and execute the high priority projects based on the outcome of the high scored Ideas. Major portlets/reports were build to capture all required information

Role

CA PPM Architect

Responsibilities

System/Object configuration updates, build/update automated Processes

Configured the new security model in Clarity as per clients need.

Developed new portlets as per client needs

Performed Unit Testing, System Testing and Regression testing

Contributed in Design Document, Technical Design document, Project plan, Test cases and Implementation plan.

Tools

Clarity V13.1, Oracle SQL Developer, Business Objects, Xcelsius

Project

CLARITY Upgrade 13.1

Customer

Credit Card processing company

Location

Chicago, IL, USA

Period

February 2013 – May 2013

Description

It’s an American financial services company, which issues the credit Card and Pulse networks. It is the third largest credit card brand in the United States, when measured by cards in force, with nearly 50 million cardholders.

It wanted to upgrade CLARITY from v12.0.6 to 13.1 and he played an important role to upgrade it successfully

Role

Senior Consultant ( Clarity)

Responsibilities

Install and upload reports on Business Objects reporting server

Upgrade Clarity from v12.0.6 to 13.1 in DEV, QA and Production.

System/Object configuration updates, build/update automated Processes

Configured the new security model in Clarity as per clients need.

Performed Unit Testing, System Testing, Regression testing of Clarity and BO Reports.

Contributed in Design Document, Technical Design document, Project plan, Test cases and Implementation plan.

Tools

Clarity V13.1, Oracle SQL Developer, Crystal reports, MPP

Project

Clarity Implementation Project

Customer

Financial Firm

Location

Richmond, VA, USA

Period

January 2011 – January 2013

Description

It is one of the 10 largest banks in the US based on deposits. Ranked #145 on the Fortune 500 and serving approximately 45 million customer accounts, It trades on the New York Stock Exchange under the symbol "COF" and is included in the S&P 100 index.

Currently it uses all the modules of CA Clarity V12 and has integrated with all in-house products. Right now It uses Clarity for approx 8000 user base.

Role

Tech/Team Lead (CA Clarity)

Responsibilities

As a Tech Lead Consultant in Clarity, gathered requirements from the Customer did feasibility studies/impact analysis and designed best solutions.

Analyzed customer requirements and mapped them CA Clarity functionality and configured the system to meet those requirements and provided custom solutions wherever out-of-box solution was not acceptable.

Designed interfaces through which Clarity interacts with external systems and send/receives data..

Configured the security model in Clarity as per clients need.

Passed the design to offshore team, made them understand the requirement and got the development work done by them

Issue tracking, scope/configuration management, project monitoring

Tools

Clarity V12, IBM Rational Clear Quest, Oracle SQL Developer

Project

Clarity Implementation

Customer

Telecom

Location

Sydney, Australia

Period

June 2010 – Dec 2010

Description

It is the second largest telecommunications company in Australia, and is a wholly owned subsidiary of Singapore Telecommunications.

It decided to Upgrade Clarity to V12 as earlier version of Clarity was tough to maintain and performance was degrading day by day. They selected Clarity for their enterprise system, as it is the market leader in this segment with successful implementations in major organizations.

Role

Techno-functional Consultant (CA Clarity)

Responsibilities

As a Techno-functional Consultant in Clarity, gathered requirements from the Customer did feasibility studies/impact analysis and designed best solutions.

Analyzed customer requirements and mapped them to vanilla functionality and configured the system to meet those requirements in Clarity and provided custom solutions wherever out-of-box solution was not acceptable.

Designed interfaces through which Clarity interacts with external systems and send/receives data. The Interfaces were built for Project and Resource Creation from other Internal tool.

Designed portlets to meet the customers reporting requirements.

Configured the security model in Clarity as per clients need.

Requirement Gathering on Single Sign On (SSO) implementation and authorizing with LDAP Active Directory

Designed flexible solutions which are directly configurable from Clarity and don’t require code changes always, thereby reducing the development costs and improving turnaround times for the customer.

Designed the Security Model, Partition and OBS structure

Involved in developing simple list reports.

Provided accurate sizing/risks/assumptions/ dependencies and prioritization of tasks.

Issue tracking, scope/configuration management, project monitoring

Tools

Clarity 12, Business Objects

Project

Clarity Implementation

Customer

pharmaceutical company

Location

Bangalore, India

Period

Feb 2010 – May 2010

Description

It is the world's fourth largest pharmaceutical company after Johnson & Johnson, Pfizer, and Roche respectively by revenue and a research-based company with a wide portfolio of pharmaceutical product. It also has a Consumer, Healthcare operation comprising leading oral healthcare products, nutritional drinks. It decided to adopt Clarity system as their enterprise application for Project and Resource management across their different lines of Business’s (LOBs). They selected Clarity for their enterprise system, as it is the market leader in this segment with successful implementations in major organizations. The modules implemented here are Project Management,

Portfolio Management and Idea Management

Role

Techno-functional Consultant (Clarity)

Responsibilities

As a Techno-functional Consultant in Clarity, gathered requirements from the users did feasibility studies/impact analysis and designed solutions for Project Management, Portfolio Management and Idea Management modules in Clarity.

Analyzed customer requirements and mapped them to vanilla functionality and configured the system to meet those requirements in Clarity and provided custom solutions wherever out-of-box solution was not acceptable.

Designed real-time interfaces in Clarity using processes, SOAP and GEL.

Designed Complex Portlets and Simple BO Reports to meet the customers reporting requirements.

Configured the security model, Partition, OBS in Clarity as per clients need.

Designed flexible solutions which are directly configurable from Clarity and don’t require code changes always, thereby reducing the development costs and improving turnaround times for the customer.

Tools

Clarity V12, Business Objects

Project

Transition Governance

Customer

IT Service Company

Location

Bangalore, India

Period

AUG 2009 – Jan 2010

Description

The company had extensive expertise in Software Service Providers. The Objective of this project is to implement various Organization Processes in CLARITY Tool. The implementation Includes Transition Governance process

Role

Technical Architect/Developer

Responsibilities

As a Technical Architect, prepared designs for interfaces in Clarity and also developed the interfaces to feed data into legacy systems.

Used Clarity XOG extensively to push and pull data from Clarity.

Developed Clarity Portlets (NSQL).

Developed scripts in relation to Clarity process automation (GEL).

Contribute to design solution by identifying issues and providing alternative solutions.

Contributed in designing the Complex Process and Configuring the LDAP.

Tools

Clarity 8.5

Project

Clarity Implementation

Customer

IT Service Company

Period

July 2008 – Aug 2009

Description

The company had extensive expertise in Software Service Providers. The Objective of this project is to implement various Organization Processes in CLARITY Tool. The implementation Includes following processes

Project Management

Portfolio Management

Security Model

Organizational Breakdown Structure Setup

Various Workflows

Dashboards and Portlets

The implementation has integrated all the above processes in CLARITY. Objective of these processes is Management of Projects, Security Model, Portfolio and Resources.

Role

Technical Functional Consultant

Responsibilities

Requirement gathering and preparation of Business Requirement Documents

Design of different processes

Configuration of CLARITY Objects which includes Workflows, Object Configurations.

Creation of Users, Security groups, Management of users

Writing SQL queries, PL/SQL packages

Create and configure Portlets and Reports

Creation of User Training Manual

Conducted User Training for End users across India

Production Application Support

Knowledge Transfer to team members

Coordinated with CA Consultants in Installing CA Clarity 8.1 and integrating with LDAP Server.

Issue analysis and providing resolutions.

Client specification analysis

System Testing, UAT Support

Deploying the solutions

Supporting and Maintaining the application

.

Tools

Clarity 8.1,8.5 PL/Sql,Crystal Reports

Project

Web Development

Customer

Global technology company

Location

Bangalore, India

Period

Oct 2005 – May 2008

Description

Third party site which maintain the session from one interface to other, Adding and enabling new functionality in the Existing Software. A software was developed to automate the Sales process

Role

Project Engineer

Responsibilities

I was the only member of the team, completed the whole module by myself. Prepared the Design Document of the module and wrote the UAT Test Cases along with developing the Code.

Tools

Core JAVA, Eclipse, J2EE, Edit Plus, Struts, Java Script, PL/SQL, TOAD

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