MAHWASH NAYAB, PHR

PROFESSIONAL IN HUMAN RESOURCES® (PHR®)

BLOOMINGTON, IL 61704

309-***-**** adbk95@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/mahwash-nayab-2361304a/

Dedicated Human Resources Manager with Professional in Human Resource (PHR) certification bringing around 4 years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams. Able to operate consistently in a manner that supports the organizational culture and values. Comprehensive background in employee relations, recruiting, compensation and benefits. Able to resolve routine issues and escalate when necessary to keep the business running smoothly.

SKILLS

Recruitment

Personnel Management

Employee Relations

Employee Engagement

Team Management

SAP HR

HR policies

Performance Appraisal

Learning & Development

Career Management

HR Analytics

HRIS

Public Speaking

Decision Making

Benefits and compensation management

Succession planning

Workforce improvements

Benefits administration

Compensation structuring

Labor negotiations

Conflict resolution

Human resources management

Multitasking abilities

Microsoft Office proficiency

Strong communication skills

Problem resolution

Recruitment strategies

File and records management

Resource planning

Analytical skills

Risk management

Training programs

WORK HISTORY

Tata Steel

Manager HUMAN RESOURCE // Jamshedpur, India // April 2013 to September 2016

Aligned Business Unit Level HR strategy within department and worked in collaboration with central HR agencies towards designing organization structure

Worked in forecasting manpower & competency requirements and acquisition of same through internal and external channels for business

Identified and selected top talent by thoroughly assessing candidate's qualifications, capabilities, interests, availability, and compensation requirements

Met established hiring targets, time-to-fill commitments, and 90-day retention goals

Supported Talent Acquisition program development and identify recommendations to continuously improve recruitment processes and tools used to ensure optimal performance

Create and manage candidate pipelines in alignment with ongoing and projected customer needs in order to be well positioned to quickly fill positions with highest quality candidates

Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents

Delivered learning solutions and evaluated effectiveness of employee training programs

Conducted workshops for managers and executives regarding effectively managing organization talent

Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams to ensure available information accuracy and usability

Ensured implementation of defined employee engagement activities and communication

Tracked employee engagement levels developed and implemented appropriate action plans

Conducted annual performance appraisal and 360 degree feedback

Managed divisional level performance planning and conducted performance rating normalization process

Worked closely with centralized Talent Management team to implement strategy for individual succession and career management for sustainable availability of talent

Worked in implementing functional competency framework to reduce attrition rate of high potential and top performers

Evaluated employees for performance based promotion

Facilitated smooth coordination of Union and Management by conducting monthly meetings

Monitored grievance redressal processes and ensured timely and appropriate resolution of all issues and concerns

Supervised functioning of Amenities for uninterrupted operations

Supported in negotiations for wage revisions of employees, annual bonus, introduction/ modification of schemes, designing of compensations and benefit structures for new ventures

Ensured adherence to any negotiations/ settlements agreed upon with unions

Strengthen HR connect with employees through 1:1 meetings, quarterly meetings with top management and establishing mentor mentee relationships

Improved operational efficiencies through eliminating redundant positions and restructuring

Monitored exit management for poor performers

Instituted mechanism to facilitate cross team sharing of best practices and lead knowledge initiatives for process improvements

Facilitated knowledge management compliance and action planning to drive process excellence

Worked in SAP HR - creating Payroll, hiring, Recruitment, Time management, Personnel development, Appraisals & Training and Event management

Initiated revision of outdated employee handbook and developed ready to use handbook

Retained 100% protocol on management tools and procedural accuracy

Managed random monthly drug testing for over 500 employees

Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees

Ensured that all benefit program administration tasks were smooth-running

Worked as effective team member while contributing to departmental and central HR projects

Conducted company-wide town hall meetings to convey updates

Enhanced staff knowledge and awareness on drug abuse and prevention programs

Tata Steel

Intern // Jamshedpur, India // April 2012 to June 2012

Developed easy to use handbook of Industrial Relations(IR) Rules & Procedures for IR & Line Executives to reduce their cycle time and to increase productivity

Central Coalfields Limited

Intern // Ranchi, India // April 2010 to June 2010

Reviewed CSR activities of Central Coal Field Limited, understanding requirements through field visits, analyzing activities and suggesting industry wide best practices

EDUCATION

MBA - Human Resources Management

Xavier Institute of Social Service // India

Awarded by National Institute of Personnel Management

BBA - Business Administration

Birla Institute of Technology // India

ACCOMPLISHMENTS

Winner in All India Management Association's 12th National HRM Summit Case Study Contest on "Employee Capability Building Systems (ECBS)"

Headed two business units comprising of 2000 employees as Business Unit HR.

Recruited 450 candidates for green field project in mass recruitment.

Outsourced an entire unit to external vendors which saved the cost of Human capital of around $0.5 million per month.

Worked in implementing functional competency framework to reduce attrition rate of high potential and top performers by 5%.

Championed successful new Performance Management system (PMS) implementation and company-wide employee communications initiative.

Developed Annual Business Plan of HRM department for 2 years.

Driving set up of 5 day work week for 12000 employees on roll.

CERTIFICATIONS

Professional in Human Resource by HRCI - February 2020

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