Monica S. Burrell

**** ********* ***** ** ***# *-304, Palm Bay, FL 32940 • adbk75@r.postjobfree.com •

Cell- 321-***-****

Objective

To obtain a position where I can offer exceptional customer service and experience to benefit your office

Relevant Skills

Excellent customer service and communication skills. Ability to obtain vital signs, injections, venipunctures, EKG’s and surgical tray set-up. Proficient in Microsoft Word, Excel, EClinical Works, EMR and Intergy. Knowledge of medical terminology and patient scheduling. Knowledge of medical insurance coding, patient instruction, and medication administration. CPR, OSHA, and HIPAA Certified. Types 45 wpm

Professional Experience

OMNI Healthcare, Melbourne, FL March 2015 – Present

Endocrinology Medical Secretary

Scheduling and confirming patient appointments. Validating insurance and co-payments. Billing hospital charges and in-office procedures. Input demographics, insurance, diagnosis and payments into an EHR system.

Quality Medical Care, Melbourne, FL June 2010- November 2014

Cardiology Medical Assistant/Billing Specialist/ Primary Care Intake Coordinator

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. Collect co-payments, deductibles, outstanding balances, and self-pay charges. Prepare next day schedules, encounter forms and charts. Verify accuracy of billing data and revise any errors. Record patients’ medical history, vital statistic, or information such as test results in medical records. Prepare treatment rooms for patient examinations.

Patchwork Quilt Companions, Indialantic, FL July 2005 – December 2010

Scheduler/ Caregiver

Directly supervise and evaluate the work activities of home health aides. Direct or conduct hiring and training of personnel. Implement organizational policies and procedures for the patients and employees. Running errands, grocery shopping and taking patients to doctor appointments. Bathe, feed, vitals, administer meds and assist with all household chores for patients.

Dr Thomas Teather, Melbourne, FL September 2003 – April 2005

Ophthalmology Medical Front Desk Clerk

Scheduling appointments, collecting patient payments. Verify accuracy of billing and revising any errors. Record patient demographics. Obtaining authorizations from insurance companies for office visits and surgeries.

Education

Everest University

Barry University- Bachelor in Health Science Administration

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