Aminul Islam Rana

E-mail: adbk2j@r.postjobfree.com

Contact No: +880**********

CAREER OBJECTIVE

To build up my career in an organization where I shall be able to explore my potentiality by applying my knowledge, skills and experience for the well being of that organization where success comes through creativity, hard work, sincerity and devotion to duty.

HIGHLIGHTS

Well conversed in English, Hindi and Bengali communication and can deal with all level of personalities with excellent creative ideas have strong organizational skills, a fast learner and able to handle pressure in demanding work environment.

PERSONAL SKILLS

Highly organized with ability to skilfully manage multiple tasks in fast paced environment.

A “can do” attitude and Team Player as well as self-motivated.

Good communication and interpersonal skill

Hardworking, self-motivated and initiative person.

Willing and able to learn new things quickly.

Positive and highly motivated towards achieving objectives.

Can work independently and punctually and can communicate effectively to attain objectives.

Hard working & Flexible.

Education Achievement:

Secondary School Certificate

Institute : Talshahar A. A. I. High School

Board : Cumilla Board

Department : Business Studies

Result : GPA- 2.94

Passing Year : 2016

Training experience

I have completed three month training as a Housekeeping Attendant at Regency Hotel & Resort Dhaka.

Hotel Industrial Experience:

Company Information

1.Company Name : Dhaka Regency Hotel and Resort Dhaka

Designation : Room Attendant .

Joining date : April 2016 (Running..)

Key Responsibility

Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

Attends to guest calls, guest requests /guest complaints in the area assigned to him.

Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.

Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

Checks and secures the rooms.

Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.

Cleans guest bathroom/bedroom/floor corridor.

Cleans the bathroom.

Cleans the closet.

Deliver and retrieve items on loan to guests e.g. iron and ironing boards

Dust and polish all furniture.

Dusts the room and furniture.

Empty trash containers and ashtrays.

Ensure security of guest rooms and privacy of guests

Enters and prepares the room for cleaning.

Inspect condition of bathrobes and replace soiled/damaged ones.

Maintain positive guest relations at all times.

Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required

Realign furniture to the floor plan.

Remove all dirty terry and replace with the clean par to the designated layout.

Remove dirty bed linen and make up bed with clean linen.

Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.

Replace facial, toilet tissue and bathroom amenities in correct amount and location.

Replace laundry bags and slips.

Replenish amenities according to the operational standards.

Replenishes guestroom and bath supplies.

Resolve guest complaints, ensuring guest satisfaction.

Responsible for achieving and exceeding the guest satisfaction score.

Responsible for following the standard operating procedures.

Responsible for replenishment of guest complimentary water.

Responsible for the cleanliness and maintenance of his work area.

Responsible for the Hotel property in the work area.

Return and restock cart at end of shift.

Update status of rooms cleaned on assignment sheet.

Vacuums and racks the carpet.

Achievements :

Employee of the Month November- 2018

Personal Details:

.

Name : Aminul Islam Rana

Father Name : Saiful Islam

Mother Name : Laily Begum

Permanent Address : Vill- Bara Talla, P/O-Ashugang,

P/S- Ashuganj, Dist: Brahmanbaria

Date of Birth : 1st January 1997

Sex : Male

Marital Status : Single

Religion : Islam

Nationality : Bangladeshi

Personal Skills:

Honest and very much professional to work

Ability to organize and manage

Able to work independently

Language Ability:

Language

Reading

Writing

Speaking

Bangla

Excellent

Excellent

Excellent

English

Excellent

Excellent

Excellent

Computer Experience:

Microsoft Office, Internet Browsing, Xp setup.

Reference:

Name: Abu Jafor Saleh

Organization: Dhaka Regency Hotel & Resort

Designation:Executive Housekeeper

Phone: 880**********

I the under signature and certify that the above statements and information are correct and complete

Aminul Islam Rana

Contact this candidate