Mental Health High School
Resume:
CAJANIA BROWN
*** ******* **** ********* ***
Jackson, MS 39204
*********@*****.***
Skills Summary
Strong communicator with exceptional interpersonal, critical thinking skills and High School Diploma. Interested in a Call Center position. In addition to a strong desire to assist and retain customers and build a great company.
Education
University if Phoenix, Phoenix, Arizona
Early Childhood Education
September 2019-October2019
Hinds Community College, Jackson,MS
August2017-March2018
Midtown Partners, Inc, Jackson, MS
Job Readiness Activities Program
November 2012-January 2013
High School Diploma,2009
Ridgeland High School
Experience
Answering incoming call skills and respond to customers emails.
Management and resolve customers complaints.
Provide product and service information to customers.
Route calls to appropriate resources.
Complete call logs and reports
Superior listening, verbal. And written communication skills.
Follow up customers calls where necessary.
Type of Award / Award Description
MS Insurance Department Pre-Licensing Education Course Completion Certificate 2017
Certificate of Achievement in recognition of success in completing the Job Readiness Activities Program 2012
Mental Health First Aid USA 2015
Certificate of Achievement I’m recognition for completion of the Job Readiness Program 2013
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