CAJANIA BROWN

*** ******* **** ********* ***

Jackson, MS 39204

601-***-****

adbjro@r.postjobfree.com

Skills Summary

Strong communicator with exceptional interpersonal, critical thinking skills and High School Diploma. Interested in a Call Center position. In addition to a strong desire to assist and retain customers and build a great company.

Education

University if Phoenix, Phoenix, Arizona

Early Childhood Education

September 2019-October2019

Hinds Community College, Jackson,MS

August2017-March2018

Midtown Partners, Inc, Jackson, MS

Job Readiness Activities Program

November 2012-January 2013

High School Diploma,2009

Ridgeland High School

Experience

Answering incoming call skills and respond to customers emails.

Management and resolve customers complaints.

Provide product and service information to customers.

Route calls to appropriate resources.

Complete call logs and reports

Superior listening, verbal. And written communication skills.

Follow up customers calls where necessary.

Type of Award / Award Description

MS Insurance Department Pre-Licensing Education Course Completion Certificate 2017

Certificate of Achievement in recognition of success in completing the Job Readiness Activities Program 2012

Mental Health First Aid USA 2015

Certificate of Achievement I’m recognition for completion of the Job Readiness Program 2013

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