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Customer Service Injection Molding

Location:
Ypsilanti, MI
Salary:
72000
Posted:
February 01, 2020

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Resume:

Larry Wright

Cellular 734-***-****

adbjqa@r.postjobfree.com

OBJECTIVE: To obtain a quality engineering position. To be able to expand on problem solving, technical skills, and to established a long term career with growth opportunities.

EDUCATION:

Bachelor of Science Electronics and Communication Engineering Technology 12/2009 ITT Technical Institute, Canton, MI

QUALIFICATIONS SUMMARY

●Proficient in Lotus notes, Lab view ATI Vision, Microsoft Office Tools.

●Working knowledge of C+ programming, visual basics.

●Skilled at soldering through- hole and surface mount circuit boards, Injectors, flow meters, Crystal gauge and air leak tester.

●Proficient in use of Allen Bradley PLC, Power meter, Frequency counter, Oscilloscope, Multimeter DC power supplies and Function generators.

●Excellent organizational, customer service and communication skills.

FIELDS OF STUDY:

Programmable Logic Controllers, Microprocessors, Basic Electrical Maintenance, Electronic Circuit Design, Embedded Systems, Data and Network Communications, Modern Wireless Communications.

RELEVANT EXPERIENCE:

Tenneco Inc – Grass Lake, MI 9/2015-Present

Engineering/Test Technician

●Perform mechanical test, digital measurement, data and analysis collections for controller boxes

●Communicate with requesting engineers to ensure appropriate methods and procedures are specified and completed properly

●Working knowledge of dynos and blowers

Lectronics – Saline, MI 10/2014-9/2015

Test Technician

●Conducts routine and repetitive tests on circuits, components, and electronic units using established test procedures.

●Setup and operation of surface mount pick and place machines.

●Setup and operation of automatic and semi-automatic stencil printers.

●Perform routine machine maintenance.

●Perform detailed quality inspection of populated circuit boards.

Nachi Robotic Systems - Novi, MI 06/2013 – 10/2013

Customer Service Engineer

●Program, Install, maintain and repair robots at customer’s site.

●Diagnose and troubleshoot problems with robots.

●Read electrical schematics and maintain a positive attitude while interacting well with customers.

Comcast – Ann Arbor, MI 04/2009-06/2013

Technical Support Specialist

●Provided advance troubleshooting for PC/browser/e-mail/personal web-page/connectivity firewall/router/hub problems.

●Demonstrated listening and analytical skills, with the ability to obtain key information and resolve complex service problems with first call resolution.

●Provided knowledge of installing software programs and troubleshooting operating systems, software programs Diagnosed PC hardware, software, operating systems.

Technicolor - Livonia, MI 04/2008-04/2009

Team Lead

●Provided strong problem solving, project planning and communication skills to lead projects and

report progress to meet performance and target goals.

Plastipak, Inc. – Westland, MI 08/2005 – 04/2008

Injection Mold Technician

●Troubleshoot machine and bottle quality issues to determine root cause.

●Perform the hands-on operation and maintenance of automated blow molding and injection molding equipment.

ACCU-READ – Ann Arbor, MI 03/2003-08/2005

Special Meter Reader

●Provided communication and interpersonal skills with customers by reading commercial & residential meters.

●Assisted customers in resolving concerns and complaints.

Syron Engineering – Saline, MI 02/2002 -03/2003

Mechanical Assembler

●Assembled mechanical and electrical components used for stamping and fabrication automation.

●Provided wire harness working knowledge to appropriate projects.

followed electronic wiring diagrams according to schematics.

HONORS AND AWARDS

AX Nachi Robot Operation / Programming Award, Comcast Customer Service Excellence

ITT- National Honor Society, Perfect Attendance Award.



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