Customer Service Training
Resume:
SUMMARY
Knowledgeable and professional Communications major skilled in administrative support and
customer service. Hope full to utilize my diversified skill set and experiences. Prepared and capable of managing a fast-paced work environment. Strong planning, problem solving and communication skills with an emphasis in productivity. Driven by company success and enthusiastically seeking long term development and growth with a company. I am able to work with very little supervision and to lead and carry out work functions assigned to me. Hope full to assist in the common goal of a company or business and participate in making every ones job a little smoother. Believer of doing a lot early to allow time for revision and a jump start on the next task !
SKILLS
Microsoft Suit - Word, Power Point, Excel,
Publisher, Outlook and Access. Listed in
order of proficiency.
Activity coordination
Ordering Stock
Switch Phone operation
Fax and Printing services.
Email Composition, Mass and individual.
Empathetic and open leadership
Event planning
Facilities maintenance
Safety training
Multi-line telephone skills
Meticulous and organized
Business operations understanding
Record keeping and bookkeeping
79 WPM typing
Coin counting
Training and mentoring
Scanner operations
Cash management
ID verification
Cash drawer balancing
Credit and cash transactions
Customer service
Issue resolution
Customer seating
Effective customer upselling.
EXPERIENCE
Camp Leader
Brooklyn Center, MN
City Of Brooklyn Center / Jun 2019 to Current
I had the honor of working with a diversified group of young individuals during the summer time.
Protected safety of every person enjoying recreational activities at camp in the center by enforcing disciplined and consistent policies.
Advertised for upcoming events to promote engagement and involvement. Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
Caddy
Brooklyn Center, MN
TopGolf/ Jun 2019 to Jul 2019
My primary task during my time as a caddie was providing excellent customer service and S
Lethy Saye
adbjn8@r.postjobfree.com
Brooklyn Park, MN,
55444
satisfaction.
My experience as a high school golfer helped me to the thrive as a server and fellow golfer. Worked regular shifts and tournaments in support of professional and amateur golfers. Provided excellent and professional service to ensure guest satisfaction. Assisted players in choosing clubs, strategies and shots for drives, chips and putts. Cashier
Bills Superette May 2017 to May 2019
During my time as a cashier for the company BIll's Superette I completed a number of task during each shift. In My first 9 months with the company I served primarily as a cashier. My focus was centered around continuing to have the neighborhood market and gas station feel as homely as it had from the beginning. I spent a lot of my time completing transactions both large and small and problem solving on the go. I completed drops to the safe, kept my drawer at a reasonable amount and helped maintain a clean environment at the register for customers. In the remainder of my time with the company i be became a shift lead and began a new list of responsibilities. Trained new team members in cash register operation, stock procedures and customer service.
Assisted customers with account updates, new service additions and promotional offers. EDUCATION AND TRAINING
Bachelor of Arts: Communications
Arizona State University Expected in May 2023
Tempe, AZ
High School Diploma
Park Center Ib World School Jun 2019
Brooklyn Park, MN
CERTIFICATIONS
CPR certified
Trained in working with Individuals with disabilities. HIGHSCHOOL CAREER
Student Advisory Council President (2019) member from 2017 Choir (2016-1019)
Musical (2016-2019)
Cellist (2007- current)
Senior Class Cabinet Secretary (2019)
Youth in city government (2017-2019)
Brooklyn Youth Council Vice president (2017-2018)
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