Cally Alumbaugh Jacobs
College Grove, TN 37046
adbjmh@r.postjobfree.com
Cell: 615-***-****
Summary of Professional Qualifications
• Accounting to include training, supervision and management of all office operations. This includes accounts payable, accounts receivable, cash reconciliation, petty cash, expense report reconciliation, daily deposits and credit card processing. Also responsible for general ledger, trial balance statements, annual and quarterly budgets and time card processing and payroll
(ADP).
• Human Resources including employee recruiting, interviewing, pre-screening, hiring and orientation process, e-verify, training, development, wage surveys, evaluations and exit interviews. Handled all HR relating to UI / WC / FMLA / LOA / ADA and EEOC.
• Purchasing and inventory management for all departments including front office, back office, suite shop, business center, all food and beverage, sales, maintenance, housekeeping and linen.
• Effective team building, motivational, mentoring and leadership skills. Very high energy with a competitive spirit. Able to limit turnover and promote employee retention in all departments by establishing genuine, sound, one on one relationships with every employee (60-120)and by continual development of every department head.
• Excellent customer service and employee empowerment skills. Built valuable relationships with employees, guests, vendors, corporate brand, management company and owners/partners.
• Detail oriented and able to multi-task. Superior written and communication skills.
• Strong management qualifications in strategic business planning and all facets of process / productivity and quality improvement. Consistent strong scores and rankings regarding Trip Advisor, Hilton Quality Assurance Evaluations and VH Internal Audits including OSHA.
• Outstanding analytical, planning, organizational, and negotiation skills.
• Ability to develop business opportunities and marketing strategies to maximize growth and profitability and expand market penetration.
Professional Experience
General Manager
Hampton Inn & Suites, Mount Juliet, TN
August 2015 - Present
Sunrise Hospitality, LLC
Office Manager
Allservice Propane, Franklin, TN
January 2014 - July 2015
Allservice, LLC
General Manager - Opening Manager
Hilton Homewood Suites Vanderbilt, Nashville, TN
August 2013 - January 2014
VISTA HOST, INCORPORATED
(16 Years Total/See Next Page)
General Manager I Revenue Manager
Hilton Hampton Inn & Suites Opryland, Nashville, TN January 2009 - July 2013
Pinnacle Hospitality Partners
General Manager I Area Revenue Manager
Assistant General Manager
Hilton Hampton Inn Vanderbilt, Nashville, TN
Hilton Hampton Inn & Suites at the University, Nashville, TN March 1994 - December 2008
VISTA HOST, INCORPORATED
Education
Bachelor of Arts
UNIVERSITYOFSOUTH FLORIDA, Tampa, Florida
Major: Business Management - Minor: Accounting
Associate of Arts
MANATEE COMMUNITY COLLEGE,Bradenton, Florida
FLORIDA SOUTHERN COLLEGE,Lakeland, Florida,
Emphasis: Business Administration
Professional Awards & Honors
Hilton Hotels, Spirit of Pride - Motivator of the Year Award Nashville Business Journal, #1 Customer Service Award Vista Host, General Manager of the Year - Two Years Vista Host, Hotel of the Year - Two Years
Vista Host, Sales Achievement Award - Six Years
Promus, President's Award - Two Time Winner
Professional Advanced Training
Certified General Manager Program
Hilton Hotel Corp., Memphis, Tennessee
Certified Hotel Administrator (CHA)
Educational Institute of the American Hotel & Motel Association Certified General Manager Program
Promus Hotels Inc., Memphis, Tennessee
Certified Food & Beverage Executive (CFBE)
Educational Institute of the American Hotel & Motel Association Certified Food & Beverage Property Executive Training Program Holiday Inn Worldwide Headquarters, Atlanta, Georgia Certified General Manager Program
Holiday Inn University, Olive Branch, Mississippi
Certified Professional Primary Concern Training Food Manager National Assessment Institute
References Available Upon Request