Sales, Customer Service
Resume:
Savannah Gavinchuk
Vancouver, B.C
adbiwo@r.postjobfree.com
CAREER OBJECTIVE
Adaptable professional with 4+ years of experience and proven knowledge of customer satisfaction, customer communication, order processing, and serving. Aiming to leverage my skills to successfully fill the requested role at your company.
WORK EXPERIENCE
CHIHUAHUAS’ MEXICAN GRILL, Vancouver, Canada
Cashier/ Line Cook Jun, 2019- Present
• Receive payments from customers in cash and credit.
•. Managing transactions using cash registers
• Present menus to patrons and answer questions regarding menu items, making recommendations upon request.
• Clean tables or counters after patrons have finished dinning.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or large parties.
• Setting up food preparation stations with necessary supplies.
• Preparing and assembling food following a set recipe.
• Assist host or hostess by answering the phone to take reservations or to-go orders, ad by greeting, seating and thanking the guests.
GLOBAL TELESOURCING MEXICO, S de R.L de C.V Monterrey, Nuevo Leon
Sales Specialist Jun, 2017- Apr, 2019
• Deliver prepared sales talks, reading from scripts that describe products or services in
order to persuade potential customers to purchase a product or service.
• Contact private individuals by telephone in order to solicit sales for goods or services.
• Explain products or services and prices, and answer questions from customers.
• Obtain customer information such as name, address and payment method, and enter orders into computers.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Schedule appointments for sales representatives to meet with prospective customers.
ANEXA TELECOMUNICACIONES Guadalajara, Jalisco
Customer service representative Feb, 2016- May, 2017
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that the appropriate changes were made to resolve the customers’ problems.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Complete contact forms, prepare changes of address records, or issue service discontinuance orders, using computers.
EDUCATION
UTEG Pedro Moreno Guadalajara, Jalisco
High school diploma (Jun, 2017)
ADDITIONAL SKILLS
• Fluent in reading, writing and speaking Spanish at a business level.
• Completed course on Business Management (Jun 2017)
• Intermediate computer skills (Microsoft Office)
REFERENCES
Upon request.
Contact this candidate