Training Officer

Ronald Smith

Charlotte, NC • 202-***-**** • adbiox@r.postjobfree.com

https://www.linkedin.com/in/ronald-smith-8985a0126/

Training Specialist

Advanced Training Advisor Professional Development & Leadership

Engage in needs analysis to identify gaps in knowledge/skills, define learning management system (LMS) initiatives, generate training curriculums to qualify employees, and evaluate the effectiveness of training.

Highly skilled Training Specialist with a 12-year track record combined with progressive expertise in producing high-value, cross-discipline training materials/curriculum. Strategically research training programs to support current platforms designed to support program goals and objectives. Facilitate individual and group training sessions, conduct pre- and post-training session analysis to track, evaluate, and measure the effectiveness of the training delivered. Monitor the feedback of attendees to ensure incorporation into future training programs to achieve optimum results. Oversee, organize, and support new hire orientations, on-boarding, on-the-job training, and foundational law enforcement/criminal justice training courses. Exhibit dynamic skill in instructional technology by resolving missing/incomplete information and inconsistencies/anomalies. In-depth knowledge of trends and technologies within the training industry while ensuring adherence to all policy changes affecting training needs.

Areas of Expertise:

Team Building Planning & Project Management Tools Professional Presentations Executive Level Engagement

Preventative/Remedial Training Partnership Development Training Programs Needs Analysis Training Metrics

Learning Management System (LMS) Subject Matter Expert Training Compliance On-The-Job Training

Criminal Justice Teaching Database Management E-Learning Correctional Facility Oversight

Technical Competencies: MS Office Suite LMS ERIMS

Professional Experience

MECKLENBURG COUNTY SHERIFF’S OFFICE; Charlotte, NC 2008 – 2019

Commandant & Training Coordinator, 2016 – 2019

Serve as a critical control point in directing 14 tactical officers on mitigating the existence of jail/courthouse emergencies and implementing riot management strategies ensuring delivery of a unified message across all divisions. Promoted to General Instructor/Training Coordinator based on completion of 40-hour basic law enforcement training including, tactical defense, Asp, baton use, Taser, pepper spray training, active shooter training, principles of emotional intelligence, officer engagement in the community, principles of communication, as well as specific Department of Corrections courses to include physical fitness, subject control, crisis management, and Krav Maga. Upload and facilitate virtual lessons, set up learning portals and online videos, and closeout employee access for departed staff. Define procedures and protocols in line with North Carolina Justice Academy while producing Department of Corrections training sessions. Launch development and training courses, outreach, communication, and initiatives to successfully position staff to overcome learning management system challenges using ERIMS.

Spearheaded the implementation of an innovative project that enabled the certification of 475 staff members in intermediate and advanced detention/deputy officer functions.

Maximized the percentage of officers certified from 15% to 60%, an all-time high among all counties and in excess of American Corrections Association requirements.

Increased state compliance throughout county and significantly reduced monthly audit inquiries from 5 in 2016 to 0 in 2018/2019; tracked the training course reviews, instructor vs student ratios, and ultimately reduced red flags signifying need for an audit.

Acted as a liaison for the Sheriff’s Office to the entire county, deftly setting up health screenings, creating healthy living presentations, and producing county-wide wellness events for all staff.

Fostered high-functioning teams of deputies throughout Mecklenburg and Gaston counties and drove professional development of staff to support the mission of sheriff’s department.

Direct Action Response Team (DART) Corporal, 2014 – 2016

Identified key drivers of professional success for a team of 50 to 60 officers annually by offering professional development activities to maintain a focus and constant pulse on achieving desired results; aligned the organization moving toward defined goals. Built cohesive teams by offering training to field staff in order to maintain a proper balance between internal work structures and field functions including how to adequately handle jail and courthouse emergencies.

Trained DART officers on Krav Maga and tactical response; verified certification of DART Tactical officers in various courses such as riot control, tactical offense, pepper ball gun usage, subject control, and Krav Maga fighting style.

Delivered effective training to the field staff of North Carolina Justice Training Academy regarding new policing methods, testing measures, parameter assessment, and degrees of emotional intelligence.

Direct Action Response Team (DART) Officer Team Leader, 2010 – 2014

Managed the success of 12 direct reports while mentoring team on handling extraction procedure, movement, and transportation of inmates along with addressing medical emergencies and the threat of violence in the courthouse. Headed the internal Tactical unit, produced victim and witness statements. Ensured the accuracy of reports prior to delivery to Sargent/Supervisor.

Promoted to Team Leader after an additional 40 hours of training and based on proven officer acumen.

Detention Officer, 2008 – 2010

Conducted 24/48 rounds in a 12-hour period; 2 to 4 jail perimeter rounds per hour. Operated control rooms and monitored access gates, cameras, alarms, video terminals, and control panels in response to audio and visual cues.

Consistently facilitated reductions in inmate disturbances/incidents to increase safety; managed between 55 to 97 low to maximum security inmates and engaged in the special management of high-level criminals.

Additional Experience

LIFE AND ALL; Charlotte, NC 2010 – Present

Operations Management Lead Instructor

Plan course-related logistics and deliver lessons on-time with excellence to college students and adult/non-traditional learners in a variety of subjects including general Math, English, and Criminal Justice. Display calm, professional leadership while remaining flexible and mission-focused during rapidly changing training/instructional requirements. Evaluate private tutoring students on their skills and ability to determine proficiency in the immediate lesson. Leverage most-effective instructional methods and materials to meet students' varying learning needs, abilities, and interests. Work with internal and external business partners to assess and develop program improvement plans.

Acclimate students with learning management systems and virtual training environments, ensuring the organization of rooms to conduct classes, including file management and audio/visual support.

Meet instructional objectives through the delivery of various courses to include business administration, marketing, promotions, and IT.

Education & Professional Development

EAST CAROLINA UNIVERSITY; Greenville, NC – Master of Science Criminal Justice

NORTH CAROLINA CENTRAL UNIVERSITY; Durham, NC – Bachelor of Arts Business Administration

(magna cum laude)

East Carolina University Criminal Justice Education Instructor Concentration, 2017

North Carolina Physical Fitness Instructor Certification, 2017

North Carolina Subject Control and Arrest Techniques Instructor, 2017

North Carolina Criminal Justice General Lecturer, 2016

Certified Pepper Spray Instructor, Sabre, 2018

CPR Certified, 2018 – Present

Basic Glock Training, 40 hours (North Carolina Justice Training Academy)

Pistol II Training (Advanced Glock), 16 hours

Taser Training, 16 hours

Shotgun Training/ Chemical Deployment/ Bean Bags/ Containment Tools, 20 hours

Certified in Krav Maga, 16 hours

Certified as a Crisis Negotiator, 40 hours

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