Scrum Master

G.William

Professional scrum master/Project Manager/ Oracle / SQL Database Administrator

adbile@r.postjobfree.com

Phone: 609-***-****

Summary

Highly-motivated and resourceful IT Professional Scrum Master certified (PSM1)/ Agile Transformation Coach/Agile Project Manager consultant involved in Agile for over 7years and 6years as Scrum Master/PM.

Technically savvy and a quick study in emerging technology, able to quickly assess and utilize the appropriate response to meet the specific needs of the business requirement at hand.

A welcome addition to any team; ready, willing and able to function in any role necessary to ensure project success and on time project delivery.

All my projects have always been on schedule and under budget as I have learned how to be able to prioritize and handle multiple tasks while effectively achieving and exceeding both corporate and project goals. A builder of high-performance teams who thrives in environments requiring a high-level strategist and a big-picture thinker.

Professional Skills

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SCRUM Master for three teams:

Worked with multiple product owners and architects to ensure stories are ready for refinement.

Jira / Confluence experience, Kanban / SAFe 4.0

Led daily standups with corporate teams and team in India.

Performed planning sessions and retrospectives with teams.

Eliminated roadblocks for developers and quality engineers.

Coordinated end of sprint reviews/demos.

Developed and distributed end of sprint results including velocity charts and burn down charts.

Coordinated program meetings and communications with stakeholders.

Assisted with Release Planning and Deployments.

Represented the team at Change Advisory Board meetings.

Managed new team member onboarding.

Owned issues, risks, and dependencies.

Ensured teams follow SCRUM best practices and maintain focus on quality and continuous delivery.

Motivated team to achieve results and make improvements each sprint.

Acts as an Agile mentor/coach to other Scrum Masters or any Agile role

Continually built relationships with other departments.

Held monthly one on one meeting with team members to build close relationships.

Worked with other SCRUM masters to share information and develop processes to achieve consistency among teams.

Stay current on domain architecture targets to support the team in risk management.

Utilizes team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and works with team to continuously improve

Documented processes and procedures.

Assisted and presented at quarterly Engineering hands on meetings.

Monitored resource workloads.

Automated Testing, Agile Games.

Set up physical SCRUM / Kanban boards.

Proficient Knowledge with DevOps, Cloud, and Amazon Web Services (AWS) which supports DevOps by providing services to build, store and deploy applications, as well as configuration management tools such as Chef (communication Pathway)

I support the AWS Migration Service, it’s been used to giveslots of services that is us to run application and move Data to cloud storage platform and minimizing downtime to applications that rely on the database.

Was been used for deployment in my environments, and other CI systems.

Troubleshooting problems with builds, automated deployment systems and tools.

Publishing Software Releases and Hotfixes.

Use TFS for board improvement, Team autonomy, and to build and track roadmaps on the Kanban board.

Track the progress of work across the board capabilities for the end-to-end development and testing.

Education;University of Buea, BS CivilEngineering (2011)

Certifications; Certified Scrum Master [CSM (Scrum Alliance)], Scrum.Org, Professional Scrum Certified (PSM1), and International Scrum Certified.

Work Experience

SCRUM Master/ Agile Transformation Coach

Citi Bank, San Jose, CA, Jun 2019 - Present

Work with three teams of developers, architect, testers, BA’s and quality engineer to create unique applications for the manufacturing plants.

I watch over the team dynamic;

I make sure the team works in an agile manner in one on one coaching or in a group

I help the team to be self-organize and cross-functional

I watch over open conflict and I help solve them

I help the team to make decision efficiently and effectivelye.g How to balance between high technical quality and more product features

As a servant-leader, I ensure to prevent the team from outside distraction

Updated statuses and assisted with resource allocation and budgeting.

Assisted in coordinating work with Offshore Team.

Worked with a business team to implement project work through excellent communication, risk mitigation and teamwork

Translate complex business and technical requirements into project requirements

Assist with gathering information for prospective new projects. This includes determining ROI and prioritizing upcoming work for the teams.

SCRUM Master/ Agile Transformation Coach/ Project Manager–

K-Force, Tampa, FL, Mar 2017 – Jun 2019

SCRUM Master for three teams

Work with three teams of developers, architect, testers, BA’s and quality engineer to create unique applications for the manufacturing plants.

Work directly with the client Team Members to gather requirements to build applications.

Develop user stories and prioritize in Jira.

Coach the team using full SCRUM. (Planning Meetings, Stand-ups, Refinement Sessions, Sprint Reviews/Demo’s and Retrospectives)

Ensure the applications are of high quality and tested appropriately.

Assist with writing procedures and training plant employees on the new applications.

Assist with UAT and deployment of the applications.

Transition applications to the support team.

Coordinate weekly meetings with other SCRUM Masters to discuss Agile Best Practices.

Assist with gathering information for prospective new projects. This includes determining ROI and prioritizing upcoming work for the teams.

Maintained a physical story wall and utilized RTC (Rational Team Concert) for burn down charts and velocity, which is an open multi-platform tool for my team collaboration.

Maintained a physical story wall and utilized RTC (Rational Team Concert) for burn down charts and velocity, which is an open multi-platform tool for my team collaboration.

Updated statuses and assisted with resource allocation and budgeting.

Assisted in coordinating work with Offshore Teams.

Worked with a business team to implement project work through excellent communication, risk mitigation and teamwork.

Translate complex business and technical requirements into project requirements.

Coordinated with other teams and participates in the Scrum of Scrums meeting with Release Train Engineer (RTE) to define, reinforce and maintain a consistent practice across the organization.

Maintained team efficiency pertaining to average velocity and optimal velocity for each sprint helping the team to deliver consistent story points for each sprint.

Facilitated PI planning meetings along with program management and RTE to make teams understand PI objectives necessary for the release.

Facilitated the use of WSJF, which is a process that is used base on the fact that our PBI has been prioritizing, or better still if we are thinking of using a PBI with more business value and time, over that which has less value business.

Scrum Master/ Project Manager – Tampa, FL

Hoonuit, LLC (Educational), April 2016 – Jan 2017

SCRUM Master for three teams:

Responsible for multiple cross-functional teams operating in a SAFE Agile environment.

Work with three teams of developers, architect, testers, BA’s and quality engineer to create unique applications for the manufacturing plants.

Strategic Agile coach leading coordination for multiple product management teams supporting digital framework and new generation application on web/android/ iOS.

Involved in several transformation strategies from PI planning/ day to day coaching teams/ management reporting and overall developing a high efficiency Agile transformation teams.

Involved in reviewing agile metrics via Jira reports and Agile Health meters.

Building robust architectural runway with teams progressing for a mature predictability.

Coaching value steam leaders in generating epics for each value steams. Coach the team using full SCRUM. (Planning Meetings, Stand-ups, Refinement Sessions, Sprint Reviews/Demo’s and Retrospectives)

Organizing cross-functional planning events to encourage better team coordination and working directly with Team Members to gather requirements to build applications

Presenting team performance to C-level management on EPMO (Enterprise Project Management Offices) and business areas. Involved in budgetary planning and projections across value steam partners.

Ensure the applications are of high quality and tested appropriately and assist with writing procedures and training plant employees on the new applications.

Manage issues, risks, and dependencies and provide statuses to all levels of management.

Assist with UAT and deployment of the applications. Transition applications to the support team.

Coordinate weekly meetings with other SCRUM Masters to discuss Agile Best Practices.

SCRUM Master/Agile Transformation Coach for two teams: Fairfax, VA

CVP, INC (Customer Value Partner), Mar 2014 – Mar 2016

Work with three teams of developers, architect, testers, BA’s and quality engineer to create unique applications for the manufacturing plants.

Assist with gathering information for prospective new projects. This includes determining ROI and prioritizing upcoming work for the teams.

Maintained a physical story wall and utilized RTC (Rational Team Concert) for burndown charts and velocity, which is an open multi-platform tool for my team collaboration.

Updated statuses and assisted with resource allocation and budgeting.

Assisted in coordinating work with Offshore Team.

Worked with a business team to implement project work through excellent communication, risk mitigation and teamwork

Translate complex business and technical requirements into project requirements

Chase Bank, Phoenix, AZ

Feb 2013 – Feb 2014

Oracle/SQL Database Administrator

Successfully installed and configured Oracle 11.1.0.7, Oracle 10.2.0.5 databases on AIX platforms and ServiceNow Instance

Monitored different databases and application servers using Oracle Enterprise Manager (OEM) 10gGrid Control.

Loading data from flat files to database using SQL*Loader, External Tables.

Automated the processes like moving files, managing alert log, efficient backup by developing UNIX scripts.

Involved in the installation, configuration and extended support to Oracle 11g, 10g two Node RAC (Real Application Cluster) with ASM file system on AIX platform.

Database monitoring/maintenance, replication process and performance tuning are done using OEM (Oracle Enterprise Manager).

Experience in implementation of enterprise databases on enterprise Storage Solutions using Storage Area Networks (SAN) and Network attached storage (NAS).

Environment: Oracle 11.1.0.7, 10.2.0.5, IBM AIX V6.1, S use Linux, RAC, ASM, RMAN, AWR, ADDM, SQL* Plus, SQL*Loader, OEM, TOAD 10.0.

I deal with all the concept to effectively configure and manage a ServiceNow Instance which is a platform we use to manage the workflow application development.

As an administrator, I can access the system functions and data where ever regardless the security.

Use ServiceNow for our Cloud-based workflow and automation system which automates the company services by creating a single system for all business processes within the organization.

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