JOCELYN VENUS RICHARLINA ACASIO y RAMIREZ

Address: * ****** ****** ***********, **. 66, National Road, Bay, Laguna, Philippines 4033

Email : adbiha@r.postjobfree.com Mobile Phone: +639********* or 096********

Objective: To succeed in an environment of growth and excellence and earn a job which provides satisfaction and self-development and achieve personal as well as organizational goals. To devote good leadership and to be a part of the company’s success.

Employment History

Freelance Online Content Writer/Blogger/Translator/Non-Voice Home Based Chat Support Specialist

Dates Employed: Sep 2017 – Present

Location: Home Based

Professional Summary

Create and regularly produce various content types, social media posts, and blogs in crypto-currency platforms: short stories, personal blogs, poetry, recipes, relationship, travel, health, nature, and photography. Actively manage and promote blogs, and pitch articles to relevant platforms. Collaborate with other members of the platform to create innovative content ideas. Knowledge in translation from English to Filipino (Tagalog) or Cebuano and vice-versa. Competent and conversant with customer complaints, requests and inquiries in a professional, timely manner, adept at the service or product and be able to describe its functions, features, and details. General knowledge of Microsoft Office computer programs and effective multi-task. Skilled in blogging/content writing. Fast learner, prompt, intelligent, articulate and driven to succeed.

Core Qualifications

• Excellent writing skills, as well as the ability to communicate and collaborate effectively • The ability to consistently meet tight deadlines • Solid understanding of English grammar, spelling, editing, and proofreading

English Tutor (part-time), Laguna

Professional Summary

Knowledgeable English Tutor as a second language and as a tutor assisting students who were behind in art language to catch up. Has a strong understanding of all English grammar and good essay writing skills.

Core Qualifications

• Excellent tutoring skills • Solid understanding of English grammar, spelling, and punctuation rules • Works very well on a one-on-one with students • Able to tutor groups as well as individuals • Strong hands-on tutoring approach • Patient, understanding and works well with students of 7 years old and above.

Experience

Part-time English Tutor (Informal Teaching My Friends Children 7 years old and above - home-based)

• Tutored students in English who were behind at school to help them catch up • Conducted educational assessments and identified educational needs • Designed and developed individualized tutoring strategies for student skill levels • Tutored students in grammar, spelling, punctuation, paragraph writing, and essay writing skills • Tutored new immigrant students with learning English as a second language • Helped students learn English grammar, pronunciation and reading English • Assisted students with homework questions • Assisted students with understanding colloquialisms and conversational English.

Bio Hygienic & Preventive Maintenance Specialist/Account Executive, NCH Philippines CHEMSEARCH Division Kms. 19 & 20 North Ortigas Avenue Extension, Cainta, Rizal 1900 – May 2004 to November 2004

Professional Summary

Dedicated Bio Hygienic & Preventive Maintenance Specialist who is experienced with environmental management duties with various industries and institutions. Adept at preventing and maintaining the sewerage systems of various industrial companies, institutions, hospitals, hotels, restaurants in compliance with the Department of Environmental and Natural Resources regulation in implementing and tracking relevant data.

Core Qualifications

• Knowledge of current environmental monitoring procedures • Proficient in the use of industry-standard data tracking programs • Ability to identify possible environmental issues and offer practical solutions • Conducts thorough compliance evaluation inspections for the purpose of achieving both business and environmental goals Ability to work well in a group and team settings • Excellent communications skills.

Experience

May 2004 to October 2004 NCH Philippines — NCH Chemsearch Division, Bio Hygienic & Preventive Maintenance Specialist

• Identified environmental treats and resolved issues in accordance with DENR regulations • Developed detailed environmental input plans and related follow-up documentation. • Provided technical assistance for various projects as assigned. • Implemented and analyzed the progress of various environmental management programs • Prepared reports detailing the potential environmental impact of various clients • Developed environmental training procedures for new techniques and preventive applications • Developed and implemented environmental improvement programs • Prepared daily, weekly and quarterly environmental reports • Established company objectives and ensured compliance with DENR regulations • Implemented updated environmental monitoring procedures and provided related training on methods of application and prevention.

Program Adviser, Philippine Federation of Housing Cooperatives, CUP Bldg., A. Roces Avenue corner Mother Ignacia Street, Quezon City – May 2003 to November 2003

Professional Summary

Experienced program adviser is comfortable working with and maintaining relationships with non-government and government employees. Familiar with methods and customs for cultivating a residential community that promotes development of social needs. Experienced handling a large clientele, worked closely with developers and property owners. Adept at utilizing all marketing resources available, working with other agents to close a wide number of properties and networking within the community.

Core Qualifications

• Ability to grow a community atmosphere • Strong ability to manage, administer and enforce procedures and policies as described in resident handbook • Capable of communicating and leading groups to achieve community goals • Exceptional administrative and organizational skills for managing paperwork and dealing directly with prospective clients • Responsible maintenance and growth management • Strong motivational abilities for encouraging a range of personalities and interests • Adept at addressing customer concerns in a timely manner.

Experience

May 2003 to November 2003, Philippine Federation of Housing Cooperatives, Program Adviser

• Assisted participants in many events while giving them the opportunity to learn and to be independent • Kept report logs, highlighting issues • Attended all program events and activities • Worked on team organizing events and assembling program materials for handouts • Made numerous trips on property ocular • Worked with real estate agents for viable properties • Trained new officials for their functions in the cooperative.

Marketing Officer, Queen Margarette Hotel, Diversion Road, Domoit, Lucena City – February 2003 to May 2003

Professional Summary

Intuitive Marketing Officer adept at increasing revenue and profits through diligent research and efficient resource allocation. Especially skilled at maximizing profits while working within a limited marketing budget. Specialize in identifying client needs and offering practical short-term and long-term solutions. Experienced and reliable with a comprehensive understanding of the hotel industry who is able to turn even the most complex issues into a completed assignment. Adept at utilizing computer software, working as part of a team and making sure that all assignments are completed on or before deadlines. Specializes in communicating and presenting ideas, working with the sales team for information for accuracy. Adept at creating comprehensive business presentations and is able to do complex research and apply it towards company goals. Specializes in forecasting over several business units, developing accurate reports for an executive team and developing material to be reported to the Resident Manager.

Core Qualifications

• Adept at budgeting • Revenue and expense forecasts • Marketing plan development • Well-versed in a wide variety of business units • Able to utilize old research methods in conjunction with newer ones • Known for creating clear, concise and helpful reports • Experienced in identifying risk with future growth projects • Understands how to update and develop business plans • Able to work with all levels of management and all departments • Computer networking proficient

Experience

February 2003 to May 2003 Queen Margarette Hotel, Marketing Officer

• Regularly involved in research necessary to open new markets and the monitoring the revenue generated in those markets • Traveled with Sales Manager to out-of-state trade shows to provide any assistance needed • Sent invitations to current and new clients for hotel venue for their activities and events • Helped sales group to gather market research data for new product launches • Helped to develop advertising budgets for upcoming quarters • Responsible for updating company business plan on a monthly basis • Did revenue and expense projections for the hotel • Developed a return on investment report for each marketing and advertising program • Worked closely with sales to develop company's new television advertising campaigns.

.

Travel Agency Manager, Viking Travel Corporation, Los Baῆos, Laguna, Philippines – September 2002 to November 2002

Professional Summary

Committed Travel Agency Manager with a solid understanding of national and international traveling procedures. Adept at securing deals for individual and corporate clients, often with limited notice. Specialize in preparing detailed itineraries for travelers and ensuring pleasant travel experiences.

Core Qualifications

• Proficient in all aspects of travel preparations, booking and planning • Considerable experience supervising teams and working in fast-paced settings • Adept at using the Galileo Computerized Reservation System and related software • Ability to identify customer needs and identify available travel deals • Proficient in the use of industry-standard software applications • Excellent customer service and communications skills • Excellent verbal and written communications skills.

Experience

September 2002 to November 2002 Viking Travel Corporation, Travel Agency Manager

• Scheduled trips and prepared travel itineraries for clients. • Established and maintained solid client relationships. • Processed invoices and ensured prompt handling of client payments. • Maintained inventory of travel information and updated website. • Dealt with booking and ticketing issues as necessary • Assisted with the procurement of all necessary travel documents. • Researched client requirements for foreign travel destinations. • Managed travel and airline bookings. • Oversaw office staff and tracked productivity. • Prepared detailed travel estimates per client requests. • Reviewed client invoices and billing statements to ensure accuracy. • Cultivated long-term client relationships with local business travelers. • Negotiated travel deals for clients. • Tracked daily deposits and prepared

weekly and quarterly spreadsheets showing results. • Procured an assortment of travel literature for in-office displays. • Ensured that staff work areas remained presentable at all times. • Addressed phone and email inquiries.

Sales Executive (Heat Exchangers), Philippine Thermal Exchangers, Incorporated (Shell and Tube Division), Los Baῆos, Laguna – August 2001 to May 2002

Professional Summary

Successful Sales Executive for revenue production and customer satisfaction. Adept at identifying opportunities, negotiating deals of all sizes and introducing complex information to any audience. Proficient at answering questions, promoting new products and services and helping clients have a satisfying experience. Specialize in problem-solving and industry-standard customer service procedures. Specializes in heat exchangers sales and large-scale service sales.

Core Qualifications

• Exceptional performance on dealing and selling heat exchangers products to different industry • Strong ability to network with key decision-makers • Exceptional communication and presentation skills • Able to work independently or as part of a team • Extremely organized when it comes to client information • Able to work any size territory and meet all sales goals even on a short span of time in the industry.

Experience

August 2001 to May 2002 Philippine Thermal Exchangers, Sales Executive

• Responsible for identifying new sales opportunities, setting appointments and generating revenue • Often called on to help maintain several of the company's larger clients • Responsible for keeping an active sales funnel and providing monthly progress reports to management • Responsible for generating a list of prospects and then creating revenue based on that list • Excellent in large presentations to significant prospects all over the country • Responsible for utilizing company contact lists to generate revenue • Assume another territory into my existing geographic region when a sales professional left the company • Excellent communications skills.

Travel Services Assistant, Southeast Asian Center for Graduate Study and Research in Agriculture (SEARCA), UPLB College, Laguna Philippines – June 1996 to January 1999

Professional Summary

Versatile Travel Services Assistant who is able to make arrangements for large groups just as effectively as for individuals. Adept at putting together itineraries to match client schedules, finding the most effective and cost-efficient travel method and adjusting to last-minute changes in client travel plans. Specializes in convention and field sales travel arrangements.

Core Qualifications

• Exceptional computer and Internet skills • Excellent presentation and negotiating skills • Able to work with all levels of management • Dedicated to making sure that all travel arrangements meet customer needs • Very strong corporate networking skills • Able to spend significant portions of time on the road • Excellent verbal and written communications skills.

Experience

January 1996 to December 1998 SEARCA, Travel Services Assistant

• Responsible for making all executive and managerial travel arrangements as well as arrangements for the Center’s scholars, staff and visitors • Worked with Director/Deputy Directors secretaries, Unit heads to coordinate travel activities and allow them to benefit from travel discounts •Assisted in developing the Center’s travel policies for all personnel traveling on company time • Responsible for arranging all the Center’s travel itineraries with several different travel company • Responsible for compiling a company travel log that was submitted to management once a month • Assisted in confirming the information in each expense report for employees who traveled on business • Assisted in creating the itineraries and creating travel arrangements for staff • Worked closely with the travel agency to book all critical flights and make last-minute travel arrangements.

Transportation Clerk, Southeast Asian Center for Graduate Study and Research in Agriculture (SEARCA), UPLB College, Laguna Philippines – June 1995 to June 1996

Professional Summary

Highly energetic and professional Transportation Clerk. Versed in marketing and public relations and staff development. Desires a challenging role where exceptional communication and customer service skills can contribute to a growing organization. Adept at balancing loads, maintaining all necessary lines of communication with the Motor Pool Unit.

Core Qualifications

• Excellent public relations skills • Adept in Land Transportation Office regulatory compliance • Diligent worker who always works to find the facts • Dedicated to remain updated on all of the laws of transportation • Strong teamwork abilities • Excellent verbal and written communication skills • Exceptional analytical and reasoning skills • Very strong negotiation skills • Excellent research skills.

Experience

June 1995 to January 1996, SEARCA, Transportation Clerk

• Supervised pricing and inventory policies and functions to ensure competitive pricing and achievement of projected gross margin • Generated reports and keep board apprised of departments' initiatives and activities • Ensured regulatory compliance company-wide through regular inspections of equipment and workplace safety courses •Interfaced with suppliers, customers, and management • Prepared and reviewed marketing plans with Transportation Supervisor to ensure accountability through clear expectations • Developed annual budget and reviewed with Transportation Supervisor prior to year's end.

Receptionist/Telephone Operator, Southeast Asian Center for Graduate Study and Research in Agriculture (SEARCA), UPLB College, Laguna Philippines – June 1989 to June 1995

Professional Summary

Versatile Receptionist/Telephone Operator is available to fulfill all the responsibilities of the position with a company in need of an experienced and professional. Excellent verbal and written communication skills, with the ability to communicate effectively and professionally with all staff, management, and clients. Detail-oriented and possesses strong interpersonal, organizational, and time management skills. Flexible and hardworking with the drive to succeed.

Core Qualifications

• Exceptional ability to multitask and focus on the tasks at hand • Courteous and friendly with customers and clients, whether on the phone or in-person • Capable of working independently or with a group • Proficient on computers • Professional in appearance and demeanor • Organized and thorough in all work • Responsible for incoming mails, packages, and deliveries • Proficient on phone etiquette • Excellent verbal and written communications skills.

Experience

June 1989 to June 1995, SEARCA, Receptionist/Telephone Operator

• Operate building switchboard, directing calls to the correct location • Update and maintain automated answering service • Provide customer service regarding questions, comments, or concerns • Greet visitors and assist them in finding the right area • Call to confirm appointments with customers or clients • Ensure the cleanliness of the lobby area • Answer phones to determine the nature of the call • Answer customer inquiries, took messages, or transfer calls as needed • Schedule and confirm appointments • Contact customers regarding payments due or changes in account status • Receive, sort, and deliver mail to appropriate department • Send faxes, and retrieve, and route incoming fax.

Guest Relations Executive, Cafe Amalia (part-time), Los Baῆos, Laguna, December 1988

Professional Summary

Attentive Guest Relations Executive who pays close attention to each detail of the guest experience. Adept at working with local organizations to develop cross-over promotions, creating new internal activities that are popular with guests and helping to create effective marketing materials. Specializes in resorts and resort hotels.

Core Qualifications

• Experienced in the many aspects of guest relations and guest satisfaction • Attentive to all details • Strong communication and negotiation skills • Able to develop strong policies that create a positive guest experience • Very strong managerial and supervisory skills • Exceptional computer skills

Experience

December 1988, Café Amalia, Guest Relations Executive

• Developed a series of guest relation initiatives that resulted in a dramatic increase in return guests • Worked with the staff management to develop better ways to deliver services to guests throughout the day. Prepared a timeline to ensure all required actions were accounted for. Highlighted areas where actions were linked to each other, avoiding a possible domino effect of problems.

Administrative Officer, Farmers Community Development Foundation International (FCDF Non-Government), Los Baῆos, Laguna, Philippines – March 1987 to March 1988

Professional Summary

Dedicated and dependable Administrative Officer with experience in a non-government organization. A confident and personable professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Known for creating clear, concise and helpful reports. Offering excellent communication and computer skills. Meets deadlines and works with a high level of efficiency. Highly organized and meticulous with experience in corporate office settings.

Core Qualifications

• Skilled negotiator

• Strong experience with database software and MS Office Proficiency

• Self-directed

• Professional and mature

• Creative problem solver

• With advanced interpersonal and communication skills

Experience

March 1987 to March 1988, FCDF, Administrative Officer

• Planned travel arrangements for executives and staff • Transact documents at Security Exchange Commission, Department of Foreign Affairs, Bureau of Customs, Banks, Bureau of Plant Industry, Embassies and other agricultural organizations • Received and screened a high volume of internal and external communications, including email and mail • Determined the need of the office, prepare job orders, requisitions for supplies and equipment • Maintained an up-to-date organizational chart • Maintained the front desk and reception area in a neat and organized fashion • Designed electronic file systems and maintained electronically and paper files • Wrote reports and correspondence from dictation and handwritten notes • Planned meetings and prepared conference rooms • Managed daily activities of office as well as the foundation -wide projects and activities • Performed multi-tasking duties.

Hotel and Airport Sales Representative/Account Executive, (Contract) Manila Manor Hotel, Incorporation, Malate, Manila, Philippines – March 1984 to October 1984

Professional Summary

Meticulous Account Executive who is able to maintain an active or extend existing accounts (customers) and develop a new account. Adept at monitoring accounts payable activity, assisting in monitoring an aging report and developing comprehensive reports to assist management. Attentive and pays close attention to each detail of the guest experience. Adept at working with local organizations to develop cross-over promotions, creating new internal activities that are popular with guests and helping to create effective marketing materials. Proficient at answering questions, promoting new products and services and helping customers have a satisfying experience. Specializes in the hotel industry.

Core Qualifications

• Exceptional performance on dealing and selling heat exchangers products to different industry • Strong ability to network with key decision-makers • Exceptional communication and presentation skills • Able to work independently or as part of a team • Extremely organized when it comes to client information • Able to work any size territory and meet all sales goals even on a short span of time in the industry.

Experience

March 1984 to October 1984, Manila Manor Hotel, Inc., Malate, Manila, Hotel and Airport Sales Representative/Account Executive

• Responsible for identifying new sales opportunities, setting appointments and generating revenue • Assigned to maintain several of the firm's larger clients • Responsible for keeping an active sales funnel and providing monthly progress reports to management • Responsible for generating a list of prospects and then creating revenue based on that list • Part of a small team that would be asked to go do large presentations to significant prospects • Responsible for utilizing company contact lists to generate revenue • Tasked to assume another territory into my existing geographic region when a sales professional left the company.

Educational Attainment

Bachelor of Science in Tourism 1984, Manila, Philippines, Centro Escolar University, Manila, Philippines

Contact this candidate