Edward M. Steiger

609-***-****

adbi70@r.postjobfree.com

PROFESSIONAL SUMMARY:

Human Resources professional with over 20 plus years of experience specializing in aligning people strategies with the organization’s goals and objectives. Expertise includes: talent acquisition, training, employee relations, performance management, payroll, compensation and benefits, consultative relationship building, coaching, training and employee recognition/rewards programs. Proven ability to successfully multi-task in a dynamic and fast paced environment while meeting all deadlines.

DEMONSTRATED SUCCESSES

Talent Acquisition and Retention Onboarding/Off boarding New Hire Training

Performance Reviews Payroll Processing Employment Law

Benefits/Compensation Administrator Diversity & Harassment Training Succession Planning

Human Resources Information System Employee Relations Employee Engagement

Recognition & Rewards Program Salary Administration Diversity & Inclusion

EMPLOYMENT HISTORY:

Director of Human Resources July 2015 to September 2018

Berkshire Hathaway dba The Press of Atlantic City Pleasantville, New Jersey

•Scheduled and conducted interviews, created and approved job offers and salary structures.

•Oversaw the processing of new hires and ensures accuracy of related paperwork within the business unit.

•Managed benefit plans including annual open enrollment schedules, policies, programs and procedures.

•Reviewed the employee handbook making recommendations to ensure fair and consistent policies and procedures.

•Investigated all employee relations concerns/complaints involving management, performance violations, discrimination and sexual harassment by reviewing complaints, conduct interviews and addressed concerns as appropriate.

•Represented employer in unemployment and worker’s compensation investigations and hearings.

•Conferred with department directors/managers and made recommendations involving disciplinary, suspension, and employee terminations.

• Bi-Weekly Payroll processing, approvals and final adjustments in compliance with DOL and Corporate Payroll policies and procedures.

•Established and communicated standard recruiting and placement practices and procedures.

•Researched and analyzed wage and salary reports and information to determine competitive compensation plans.

•Responsible for appropriate use of and training on HRIS system.

•Represented the organization at professional functions, social and charitable events to strengthen relationships, make presentations or participate in programs.

Director of Human Resources June 2010 to June 2013

Avalon Golden Inn & Conference Center Avalon, New Jersey

•Partnered with Senior Management to evaluate, revise and design department training manuals to improve employee knowledge and performance. Proven results recorded through employee satisfaction survey scores increasing from 63% to 94% year over year.

•Implemented a Scheduling Tool by Department to monitor Labor costs in conjunction with department budgets. This tool helped to reduce labor costs by 27% year over year.

•Improved employee relations through an open door policy and working varied shifts to be present to all employees and managers to listen, resolve and improve employee satisfaction scores for Human Resources Department from a previous score of 76% to 100% throughout my tenure.

•Designed a Manager on Duty program to evaluate and ensure all guests were receiving Truly Great Service. Measured results on a monthly basis through Guest Satisfaction Comment cards. Property scores were increased by 23% year over year.

•Successfully designed, implemented and facilitated a creative New Hire Orientation program to on-board each team member by understanding the company’s culture, philosophy and mission statement to guest, co-workers and the community

Training Specialist September 1998 to June 2010

Harrah’s Entertainment Casino/Hotel Atlantic City, NJ

•Successfully attained a Master Certification to facilitate CARE Alcohol Awareness Training Program. 100% compliance was achieved for 1200 employees in 3 months.

•Facilitated 5-day new hire orientation training program. Monitored effectiveness of training using a customized Training Survey. Results recorded an average score of 96%.

•Facilitated a companywide customer service training program called FOCUS. This program resulted in improving customer service scores year over year by 37% for the property.

•Accessed and implemented specialized training for various departments making sure it was effective and result driven.

HR Generalist July 1996 to September 1998

Harrah’s Entertainment Casino/Hotel Atlantic City, NJ

•Reduced new hire turn-over by 32% property wide by using Employment Personality Profile and Customer Service Aptitude Profile testing.

•Reduced FMLA requests by 23.2% by increasing management knowledge of the process.

•Successfully restructured the on-boarding process to insure form completion and data integrity.

•Proactively acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.

•Processed company section for unemployment claims on a daily basis to 100% completion and a 24 hour turn-around.

•Volunteered to assist at property job fairs in house and on the road by setting up appointments and making sure all required paperwork was available at job fairs.

EDUCATION:

•University of Scranton: Bachelor of Arts Double Major: Theology and Philosophy minor in Sociology

REFERENCES:

Upon Request

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