OBJECTIVE

I have well over ** years of retail experience and have worked for some fantastic companies. I enjoy leading a team to success and enjoy the challenge of turning a team around. I am a results driven manager. What has made me successful is finding a great team to support the business and help build the brand. I also believe success comes from on going training, role playing, and team building. As a team I like to discuss how we can improve, but most of all I love to share and celebrate our successes.

WORK EXPERIENCE

Practice Manager

July 2017 - present

Banfield Pet Hospital Lynnwood, WA

* Ensure our clients have an outstanding experience and continue to bring their pets to us for their health needs

* Recruit, hire, and train top talent by working with Penn Foster, Pima, and speaking to other clinics

* Build client base by enrolling new pets in our Wellness Program

* Continue to train and educate team in new medical techniques as well as teach them the skills in the areas they want and need development with

* Oversee a staff of 3-4 doctors and a team of 12 Veterinary Technicians and Licensed Veterinary Technicians

* Create Doctor and Tech schedules

* Schedule clients

* Assist the front desk as needed

Store Manager

February 2016 - April 2017

JoAnn Fabric Lynnwood WA

* Lead a team of 50-100 team members depending on the time of year

* Recruit, hire, and train team

* Assist and delegate new merchandise sets

* Assist customers with their projects

* Writing schedules for up to 100 people

* Develop team to have a helpful, but selling mindset

Store Manager

April 2014 - April 2016

Vince Camuto Tulalip WA

* Recruit, hire, and train sales team

* Follow brand directed merchandising guidelines

* Work with mall management to market the brand

* Assisted in finding a team to help when the location closed

Store Manager

May 2012 - April 2014

Kipling Tulalip WA

I planned, organized, hired and trained a team of 15, and expected a flawless brand new store opening for this location. I developed the team and beat all sales goals. We were planned to sell $420k our first seven months open, but we beat that by 25%. I was responsible for all facets of the store from exceeding sales goals to planning merchandise changes.

Assistant Store Manager

June 2011 - April 2012

DSW Shoe Warehouse, Inc. Coal Creek WA

Store Manager

June 2010 - March 2011

The Wet Seal Inc Lynnwood WA

Assistant Manager

March 2009 - June 2010

Banana Republic, LLC Tulalip WA

Store Manager

February 2008 - March 2009

Brooks Brothers, Incorporated Tulalip WA

Store Manager

February 2006 - March 2008

american eagle outfitters Redding CA & Lynnwood WA

Store Manager

March 2005 - March 2006

Brookstone Company, Inc. Concord CA

Store Manager

December 2001 - March 2005

Victoria's Secret Stores, Inc Redding, CA

EDUCATION

High School or equivalent,

January 1984

Red Bluff High School

LANGUAGES

English

Fluent

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