Nicielo Batingana

Work Experience

* + yrs Cust/Tech Support and IT Recruiter

5+ Yrs Account and Project management

10+yrs Sales and Business Development

Companies I worked:

● ACSDI: Sept 2019 - Jan 2020

● OYO Technology and Hospitality

Service: Jan 2019 - Sept 2019

● Efox Solutions: Jan 2108 - Dec2018

● Raso Solutions: March 2016 - Nov

2016

● Teqhire: 2015 - 2020

● AgileCRM: 2014 - 2015

● Clickdesk: 2013 - 2014

● MySalesbutler : 2011 - 2013

● Dyomo Inc. : 2011

● Premier Mentoring: 2010 - 2011

● Foxgate : 2009 - 2010

● Xlibris : 2008 -2009

● Teletech : 2006 -2008

Work Summary

“ In 2003 until 2005 I have work in an

Architecture Firm and Kitchen Furniture

company as a designer before joining the BPO

industry.”

“ Since 2011, I have been involved with start up

companies taking up the roles in Account

management, Project management, Business

development, and sales (inbound and outbound

calls) and recently staffing and recruitment.”

“I specialized in Account and project

management, selling SAAS products and

services, lead generation, Sales Management,

client acquisition, IT recruitment and staffing. ” Hobbies : Playing Online Games, Stream TV Series

and Movies, Manga Reading, Karaoke

Likes to work with : “Startup companies”,

“Decision Maker”, “Tech Companies”, “Innovators” Dislikes: “Traffic”, “Spicy Food”, “Expensive

Commodities”, “Overspending”, “Travelling”

EDUCATION: College - B.s. Architecture

SKILLS : HTML basic, MS Docs, Excel, Presentation, Project management tools, CRM, Scrum - Basic

CERTIFICATION : White Belt Lean Six Sigma

Contact Info and Reference:

Email:adbi0e@r.postjobfree.com

Skype ID:nicielobatingana

Linkedin:https://www.linkedin.com/in/nicielo-batingana-3a97a265/ WORK DESCRIPTION

Previous Position : General Manager Business

Development Manager Recruiter Project and

Account Management Sales and Marketing Manager

Current Specialization : Operations

Manager, Business Development, Account and Project Management, Wealth Planner, Sales and

Marketing, Recruitment, people management

Highest Education :

Bachelor's/College Degree in Architecture

Years of Experiences : 10 +

1. AC Signatures Development Inc. - October

2019 - January 2020

Position Title (Level) : General Manager

Specialization : Office, sales and

marketing management, Business Development.

Role : Business planning, office

management, Sales and Marketing planning, Land

Sales

Industry : Real Estate - Property

management, development, sales and acquisition

Work Description : Overseeing daily

business operations.Developing and implementing

growth strategies.Training low-level managers and

staff. Creating and managing budgets including sales and marketing. Improving revenue. Hiring employees. Evaluating performance and productivity. Analyzing accounting and financial data. Researching and

identifying growth opportunities. Generating reports and giving presentations. Taking on the role of Sales and Marketing Director. Own a nd hit/exceed annual sales targets. Develop and execute strategic plans to achieve sales targets and expand our customer base. Build and maintain strong, long-lasting customer

relationships. Partner with customers to understand their business needs and objectives. Effectively

communicate the value proposition through proposals and presentations. Understand category-specific

landscapes and trends. Reporting on forces that shift tactical budgets and strategic direction of accounts. Oversees a company’s marketing strategy, including policies, goals and initiatives. Conduct marketing research and developing marketing plans for specific products or services in a company. Read and

understand the marketplace and adjust plans

accordingly. Responsible for everything from

analyzing markets to implementing sales strategies. 2. OYO Technologies - January 2019 - September

2019

Position Title (Level) : Business

Development Manager

Specialization : B2B sales, lead

generation, sales mapping, marketing, Revenue

projection

Role : Business planning, client

negotiation, acquisition, account mgmt

Industry : Hotel and Accomodation

Work Description : Plan & oversee business

development efforts for OYO Philippines in assigned areas / clusters with a goal to on-board high-quality budget hotels onto OYO network. Identify new hotels that meet OYO standards in terms of location, pricing, infrastructure quality, owner willingness etc. and pitch OYO’s partnership proposal. Negotiate OYO’s

commercial agreement with interested hotels and

sign-up rooms. Strengthen relationships with existing hotel owners & other relevant stakeholders.

Collaborate with other teams in OYO such as

operations, marketing, pricing, customer support,

finance etc. to ensure the smooth functioning of

hotels on day-to-day basis

Contact Info and Reference:

Email:adbi0e@r.postjobfree.com

Skype ID:nicielobatingana

Linkedin:https://www.linkedin.com/in/nicielo-batingana-3a97a265/ 3.Efox Solutions - January 2017 - Present

Position Title (Level) : Senior Marketing

Consultant

Specialization : Lead Research,

Cold Calling, Cold Emailing, Prospecting

Role : Business planning both for

operations and in sales

Industry : Publishing Service

Work Description : Taking outbound and

inbound calls for new and cold leads. Identify

opportunities both for publishing and marketing

initiatives to self-published authors. Provide unbiased and resound assessment on market conditions.

Present proposal and set onboarding expectations.

4.Raso/Solana - March 2016 - November 2017

Position Title (Level) : Business

Development Project Management

Specialization : Lead Research,

Cold Calling, Cold Emailing, Prospecting

Role : Business planning both for

operations and in sales

Industry : RPO

Work Description : FInd new US client who

need a full-on cycle recruitment or an option to for IT Staff leasing. Sell IT Consultancy services i.e. IT Security assessment, IT Assessment etc. Involved in the Digital marketing for Solana and Raso. Doing

Project management on some of the existing clients. 5. Teqhire.com - August 2015 - December 2019

Position Title (Level) : Manager for Phil

Team / Business Development / CRM and Tools

specialist.

Specialization : Cloud App and

Integration, Team Management, Sales, Recruitment,

Business plan, Lead generation, product management Role : Business planner, project

revenue growth, product owner, recruiter, sales

Industry : IT Recruitment

Work Description : Contacting potential

clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current

customers while attracting new ones. Finding and

developing new markets and improving sales.

Attending conferences, meetings, and industry events. Developing quotes and proposals for clients.

Developing goals for the development team and

business growth and ensuring they are met. Training personnel and helping team members develop their

skills. Developing and implementing growth

strategies. Hiring employees. Researching and

identifying growth opportunities.

6. AgileCRM - Oct 2014 - May 2016

Position Title (Level) : Account Manager

Specialization : Sales and

Account Management

Role : Onboarding, service

consultation and cust/tech service

Industry : Consulting (IT, Science,

Engineering & Technical)

Work Description : Sales

Development representative and first support.

Assisted in setting the sales process and strategy. Increased conversation ratio by 60% and resulted to 7000 plus paid subscribers in just 5 months. Guide customers on how to set up marketing and sales

automation, app integration and users best practice. Contact Info and Reference:

Email:adbi0e@r.postjobfree.com

Skype ID:nicielobatingana

Linkedin:https://www.linkedin.com/in/nicielo-batingana-3a97a265/ 7. FWD Life insurance - April 2015 - Jan 2016

Position Title (Level) : Wealth planner

Specialization : Financial and

Wealth consultant

Role : Educate and recommend

strategy in financial Planning

Industry : Insurance

Work Description : Provide financial

consultation, recommendation and maintain client

relationship. Organize seminars and financial talks to communities, institutions and organizations. Actively promote financial literacy to aspirants.

8. Clickdesk Corp.Oct 2013 - Oct 2014

Position Title (Level) : Account Manager

Specialization : Sales, Account and

Project manager

Role : Senior Sales, onboarding,

service consultation, cust and tech service

Industry : Consulting (IT, Science,

Engineering & Technical)

Work Description : Responsible for

managing sales, technical/customer support and

project management for big accounts. Provide Demo

and Training for new and upcoming clients.

Coordinate with technical team on reported issues, feature request by customers.

9. MySalesButler LLC Sep 2011 - Oct 2013

Position Title (Level) :

Managing Director for Business Operations

Specialization :

Marketing/Business Development

Role : Business Development and

Operations Manager

Industry : Consulting (IT, Science,

Engineering & Technical)

Work Description : Overseeing daily

business operations. Developing and implementing

growth strategies. Training low-level managers and staff. Creating and managing budgets. Improving

revenue. Hiring employees. Evaluating performance

and productivity. Analyzing accounting and financial data. Researching and identifying growth

opportunities. Generating reports and giving

presentations.

10. Dyomo Inc.Feb 2011 - Sep 2011

Position Title (Level) : Sales

Trainer/ Coach/ Team Leader

Specialization : Sales -

Telesales/Telemarketing

Role : Supervisor/Team

Lead/Business Development

Industry : Call Center / IT-Enabled

Services / BPO

Work Description : Contacting

potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing

initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales.

Attending conferences, meetings, and industry events. Developing quotes and proposals for clients.

Developing goals for the development team and

business growth and ensuring they are met. Training personnel and helping team members develop their

skills.

Contact Info and Reference:

Email:adbi0e@r.postjobfree.com

Skype ID:nicielobatingana

Linkedin:https://www.linkedin.com/in/nicielo-batingana-3a97a265/ 11. Premier Mentoring Asia - Jun 2010 - Feb 2011

Position Title (Level) : Sales

team leader and sales trainer

Specialization : Sales -

Telesales/Telemarketing

Role : Supervisor/Team Lead

Industry : Call Center / IT-Enabled

Services / BPO

Work Description : Assist Managers

in Sales Strategy Development. Keep Informed of New Products and Services. Recruit, Train, and Coach the Sales Team. Delegate Tasks and Set Deadlines. Set

Sales Targets and Motivate Sales Team. Prepare Sales Reports.

12. Foxgate Solutions - Jun 2009 - Jun 2010

Position Title (Level) :

International Corporate Consultant

Specialization : Sales -

Telesales/Telemarketing

Role : Telesales Consultant

Industry : Call Center / IT-Enabled

Services / BPO

Work Description : We provide

financial reports and stock analysis to our

subscribers. Help manage their accounts and provided up to date status of a particular stock.

13. Xlibris Corporation - May 2008 - Jun 2009

Position Title (Level) : Sales

Representative (Fresh Grad / Less than 1 Year

Experienced Employee)

Specialization : Sales -

Telesales/Telemarketing

Role : Telesales Consultant

Industry : Printing / Publishing

Work Description : Meets with

customers in a sales call to drive product sales and knowledge. Demonstrates advanced products

knowledge. Adheres to any and all company policies and procedures. Makes sales appointments with

clients. Follows up with clients to make sure that they are satisfied with the service. Finds new target

markets and penetrates them to drive sales.

Understands how to make products appeal to

consumers based on the environment and current

trends. Works with the marketing department to

develop new sales strategies. Teaches other sales

consultants how to make sales to potential

consumers. Discovers target markets and advantages of other companies. Demonstrates advanced sales

knowledge. Always looks for new ways to make

products attractive to customers.

14. Teletech Tech Support - Apr 2007 - Apr 2008

Position Title (Level) :

'''Technical support representative''' (1-4 Yrs

Experienced Employee)

Specialization : Customer Service

Role : Customer Service -

General

Industry : Call Center / IT-Enabled

Services / BPO

Work Description : Technical support

representative of Accenture for 10 months. Provide floor support and 2nd point of contact for any

escalation calls. Promoted as OIC to assist in

managing the team in the absence of the team leader. Contact Info and Reference:

Email:adbi0e@r.postjobfree.com

Skype ID:nicielobatingana

Linkedin:https://www.linkedin.com/in/nicielo-batingana-3a97a265/ 15. Teletech Customer Support - Oct 2006 - Apr

2007

Position Title (Level) :

Customer service representative (1-4 Yrs Experienced Employee)

Specialization : Customer Service

Role : Customer Service -

General

Industry : Call Center / IT-Enabled

Services / BPO

Work Description : A customer

support representative and excelled in performance. Doing floor support and do admin task and team OIC. Coached and assist team members who are

pefromorning at the bottom line. Create and provide data / report to assess and evaluate team and

individual performance.

16. MOB furniture - Feb 2005 - Jun 2005

Position Title (Level) :

Furniture designer (1-4 Yrs Experienced Employee)

Specialization :

Arts/Creative/Graphics Design

Role : Design Drafter

Industry : Arts / Design / Fashion

Work Description : Design and

oversee cost on projects. Innovates new marketing

strategy and deliver proposals in a timely basis.

17. Magno architectural office - Nov 2003 - Jun

2004

Position Title (Level) : Autocad

operator, Draftsman, Cost estimates (1-4 Yrs

Experienced Employee)

Specialization : Engineering -

Others

Role : (not provided)

Industry : Architectural Services /

Interior Designing

Work Description : Design and

construction planning and manage workforce for

implementation of project. Draft working drawings for proposed project and cost estimates.

Educational Background:

University of San Carlos - BS. Architecture (1996 - 2005)

Assumption School of Davao - High School (1992

-1996)

University of Immaculate Conception of Davao -

Elementary (1986 - 1992)

Contact Info and Reference:

Email:adbi0e@r.postjobfree.com

Skype ID:nicielobatingana

Linkedin:https://www.linkedin.com/in/nicielo-batingana-3a97a265/

Contact this candidate