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Sales Customer Service

Location:
Makati, Philippines
Posted:
January 29, 2020

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Resume:

HELEN BALACUA VISARIO

**-****** **. ******* *****, Brgy. Merville Parañaque City

Contact no: +639*********/092********

Email address: adbhve@r.postjobfree.com

OBJECTIVE: To obtain a position that will provide me the ability to apply my knowledge and work experience to the industry. Looking forward to work with a company that promotes quality products and services; and provides me the opportunity to meet and exceed to my assigned tasks.

PROFESSIONAL WORK EXPERIENCES

March 5, 2019- Present- GLOBAL WINDS CORPORTION

POSITION: CREDIT & COLLECTIONS STAFF

DUTIES and RESPONSIBILITIES

Monitor Account Payables of assigned Accounts/Customers.

Posting of Payments and Collections in the System and A/R.

Updating of Weekly Collectibles to the database.

Process Purchase orders made by Sales Agents.

To constantly remind Sales Agents regarding overdues of Customers as per assigned areas.

Account Reconciliation every first week of each month.

September 3, 2018-March 1, 2019- ZUELLIG PHARMA.CORP.(SALES DEPT.)

POSITION: PALNNING ANALYST/ADMIN.

DUTIES and RESPONSIBILITIES

Receiving and Processing of orders via emails and SMS.

Generating OMR Report and cascade to field force.

Responsible in providing everyday Sales Report based on forecast.

Stock Inventory.

Coordinating status of orders (Finance, Warehouses, Forwarders)

Responsible in uploading/approving CRM of Visit Call Plans of Trade Representatives.

September 17, 2012-August 31,2018 -ZUELLIG PHARMA.CORP.(GBSL DEPT.)

POSITION: ORDER PROCESSOR/CUSTOMER SERVICE

DUTIES and RESPONSIBILITIES

Receiving and Processing of orders via emails

Sending Pre-alerts to respective warehouses.

Monitor orders/delivery status.

Provide Daily Order Monitoring/Updates regarding status of orders to Clients.

Making monthly Reports(MTD).

February 17, 2010-May 15, 2012 KING KHALID UNIVERSITY HOSPITAL

POSITION: MEDICAL RECORDS STAFF

DUTIES and RESPONSIBILITIES

Encoding/Updating Patient’s Records.

October 1, 2009-January 15, 2010 TROPIC POWER SALES CORPORATION

POSITION: SECRETARY

DUTIES and RESPONSIBILITIES

Handles Telephone inquiries.

Make quotations.

In charge in petty cash disbursement.

Make monthly and weekly schedule for the service department activities.

Follow –up collections.

Monitor attendance in every department.

Make Sales Invoices, Statement of accounts, and other Billing

December 2004-July 1, 2007 R.G. MEDICAL CLINIC & DITAGNOSTIC CENTER & R.G.O LABORATORY

POSITION: ENCODER/RECEPTIONIST

DUTIES and RESPONSIBILITIES

Handles Telephone inquiries

Encoding and updating patient's record

Filing of Records

Make record for new patients.

Pull out Records for old Patients

Do Inventory of Clinic Supplies and Medicines

Dispose Medicines

August 23, 2007 –January 24, 2009 I-ICON INSURANCE CONSULTANTS

POSITION: OPERATIONS PROCESSING OFFICER

DUTIES and RESPONSIBILITIES

To encode client’s information.

Process new applications and packages.

Declare names of clients to the Insurance Company.

Check packages before releasing.

Handles telephone inquiries from clients.

Making statement of accounts and other billings.

Follow up collections.

Does inventory of office supplies.

EDUCATIONAL ATTAINMENT:

Bachelor of Science in Computer Science: STI-College Cubao (2000-2004) GRADUATED

Secondary: Calayan High School, Calayan Cagayan (1994-1998)

Primary: Magsidel Calayan, Cagayan (1988-1994)

Obtained National Certificate II in HOUSE KEEPING with Certificate #:141********** issued on November 11, 2014.(TESDA)

SKILLS

Computer Literate.

Knowledge in Internet Surfing.

Knowledge in Microsoft Office.

Knowledge in trouble shooting and networking.

Knowledgeable in SAP system.

Knowledgeable in ASYST system.

SPECIAL SKILLS

Can work under pressure and with minimal supervision.

Experienced in dealing with clients, Customer Service Oriented

Able to multi-task.

Highly motivated and result oriented.

Ability to handle the essence of urgency.

Maricel Acol: (Accounting Manager)

R.G. Medical Clinic and Diagnostic Center

1692 Evangelista St. Bangkal Makati City Tel#:8432645/ 8441392

Ms. Marife Bernardo: (Operations & Marketing Manager-Icon Interactive)

L-G-7Star Centrum Bldg. Sen. Gil Puyat Ave. Makati City

Mr. Ernesto M. Villarosa: (General Manager Tropic Power Sales Corporation)

5th Floor PIFCO Bldg. Pasong Tamo Ext.Don Chino Roces Ave.

Makati City Tel #: 8128272/8128264

Ms. Zeinab Munawar: (Head Nurse Coronary Care Unit)

King Khalid University Hospital KSA- Riyadh

Tel#: +965********

Ms. Angelica Fajardo: (OPD Supervisor Zuellig Parma. Philippines)

Km. 14 West Service Rd., South Superhighway cor. Edison Ave.

Sun Valley, Parañaque City tel#: 9082222 loc.257/099********.

Ms. Christy Alerta: (Key Account Manager Sales 2-PD10 Zuellig Parma. Philippines)

Km. 14 West Service Rd., South Superhighway cor. Edison Ave.

Sun Valley, Parañaque City tel#: 9082222/099********



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