Sales Executive Customer

Curriculum Vitae

ABDUL AZEEZ

Doha – Qatar

Mob : +974 – 66649642

E-Mail : ************@*****.***

Seeking a challenging career in a growing organization where my knowledge and experience can be applied and which can provide me with a dynamic work atmosphere to extract my inherit skills. Use and develop my attitude to further the organization’s objectives and also my careers in the process.

A welcoming, friendly and polite manner

Good ability to adapt to multicultural environments Dynamic with a sense of responsibility

Good Communication Skills

Social and having team spirit

Sense of organization

Proven capacity to work under pressure and independently The ability to plan own work initiative and meet deadlines Able to manage pressure and clients demands and prioritize tasks & workload Self-controlled; humanly oriented, trust worthy

Work and adapt to the different nationalities ability. Enthusiastic and committed

1 Year worked as a Receptionist in Coral Isle (4 Star) Hotel, Ernakulum, Kerala, India.

(August 2018 - August 2019).

Duties and Responsibilities:-

Ensure customer satisfaction and provide professional customer support Manage large amounts of incoming calls and customer services inquiries Keeping records of customer interactions, comments and complaints Identifying and assessing customers needs to achieve satisfaction Handling reservation and ticketing agent.

Work Experience

Objective

Work Skills

6 Months worked as a Coordinator / Secretary in DTDC Cargo Logistics, Kerala, India.

(January 2018 – June 2018).

Duties and Responsibilities:-

Plan shipments based on product availability and customer requests Track orders to ensure timely deliveries

Prepare shipping documents (like invoices, purchase orders and bills of lading) Coordinate our supply chain procedures to maximize quality of delivery Schedule shifts for our drivers and warehouse staff Maintain updated records of orders, suppliers and customers Oversee the levels of our warehouse stock and place orders as needed Provide information to customers about the status of their orders 2 Years worked as a Sales Executive in Big Bazar, Kerala, India. (September 2015 – November 2017).

Duties and Responsibilities:-

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions.

Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Contributes to team effort by accomplishing related results as needed To interact with customers to understand their personalized needs Advise customers on the quality and benefits of various products. Manage new stock arrivals, merchandising, display and communication to customers on new stock arrivals.

Bachelor of Commerce (B.Com) – Kannur University.

Higher Secondary School Education Certificate - Govt. of Kerala, India. Secondary School Leaving Certificate (SSLC) - Govt. of Kerala, India. Diploma in Aviation & Hospitality Management - Sted Council (ISO 9001: 2015) Office Automation (MS-Word, MS-PowerPoint, MS-Excel, MS-Access, Internet etc.) - Master Computer Computer Institute).

Arabic & English Typing - Master Computer Computer Institute). Academic and Technical Qualifications

Hindi : Mother Tongue.

English : Excellent

Arabic : Medium

Kannada : Excellent

Malayalam : Excellent.

Nationality : Indian

Date of Birth : 03/12/1996

Sex : Male

Religion : Islam

Marital Status : Single

Passport No : N6889755

Date of Issue : 27/01/2016

Date of Expiry: 26/01/2026

Place of Issue : Kozhikode.

Languages

Personal Information

Passport Details

Contact this candidate