SOFIA NIEVES ORTEGA
Sky Tower II Apt 1-G
San Juan, Puerto Rico 00926
*************@*****.***
OVERVIEW:
Over eight years of work experience as an Administrative Assistant, including office administration, human resources and accounting. Other involved areas also include; purchasing and expediting. EXPERIENCE:
EMERSON PUERTO RICO, INC – 2018 to 2019
Site, Human Resources and EHS Coordinator
EHS Coordinator regarding safety theme office. Coordinate and implement all security protocols and that the office has the necessary equipment.
Administrative Assistant supervisor
Coordinated logistic for Educational Services courses and trainings.
Coordinated on boarding new entities, customers and end user. This included creating the customer in the Oracle system.
Office physical maintenance and that all permits are up to date and in compliance.
Appropriation Request for purchases and services for all mayor projects that their cost required approval by executives, financial and legal departments.
Provided support for the Colombia office.
All reference to employee electronic and physical files, letter, memos, Visa’s renewal process.
Employees trainings
AVIS BUDGET DE PUERTO RICO — 2013 to 2017
Administrative Assistant
Manage agenda for General Manager and Controller, prepare and coordinate traveling plans, this includes making airline and hotel reservations for VIP personnel.
Hotel reservations for visitors and coordinate lunch when discussing reviews and managers training. Process and load into Oracle invoices for Puerto Rico & Virgin Island.
Add/adjust employees profile in Oracle for PR & Virgin Island, like salary changes, new hires and terminations and any changes in the employee profile.
Assist in completion of various worksheets for Puerto Rico & Virgin Islands such as; complete spreadsheet for recording Management Fees, for Wizard RA's monthly charges, for Collections & Deposits other than Car Sales, complete spreadsheet for recording Vacations & Sick leave payment during the month, and complete spreadsheet for recording Accrual of Invoices not input into Oracle at end (For Closing).
Other functions: Process local checks in Oracle when needed. Make expense reports for General Manager and help other managers as well. Send monthly reports for ACDBE Program and any matter relating. When vehicles are sold, provide titles and licenses to complete the sales process. Attend calls from customers, vendors and suppliers requesting status of payments. Assist in special projects as required. Purchases of office supplies and stationery (for main office and airport managers). Distribution of office mail and filing. Take notes in monthly employees meeting (to be posted in bulletin board). Coordinate with our company messenger the locations and main office payments or governmental procedures.
AVAL PRANF (PRASA) — 2011 to 2013
Human Resources Officer
Responsible for preparing payroll, vacation and sick leave license. Prepare reports of all employees with travel expenses, daily monitoring and preparation of weekly report of employee's attendance.
Prepare computerized reports to be presented to Management staff. Customer Services Metrics Administrator
Responsible for the development and implementation of metrics to measure standard of performance at the main office as well as in five remote locations. In charge of monitoring and following up on standard of performance on a weekly basis.
Prepare computerized reports to be presented to President's staff. ESCARCHA - 2009 to 2011
Administrator
Person in charge of the office administration, specifically for accounts payable and receivable, payroll and coordination of human resources.
SIERRA GEOTECHNICAL GROUP, INC — 2007 to 2009
Administrator
Person in charge of the office administration, including specific tasks such as; payroll preparation, project coordination with field personnel, preparation of construction progress reports, and purchasing. FEBLES PROPERTY — 2006 to 2007
Real Estate Agent
Responsible for finding and showing any residential/commercial space, based on the client needs and requirements. Responsible to prepare the applicable contracts and to coordinate the purchasing process with the selected mortgage.
EDUCATION:
1995 to 2000 Bachelor in Business Administration
Specialty Human Resources
University of Puerto Rico
SPECIAL SKILLS
Highly organized and motivated. Strong leadership and supervisory skills. Problem solving oriented, decision maker and self-starter. Ability to promote teamwork, strong negotiation skills, ability to establish priorities, work under pressure and due dates, analyze problems and find alternative solutions. Excellent communication skills, bilingual
(Spanish/English — oral and written).
KNOWLEDGE:
Solid PC Skills: Word, Excel, MS Office, Power point, Peachtree, MAC & Outlook, Oracle TRAININGS:
Training to handle cases of domestic violence at work, 2015
Licensed Real Estate Agent Lic 42428
Seminar - Contracts & Building Administration, 2006
Seminar Human Resources & Applicable Laws Training, 2004
Seminar Labor Laws, 1998