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Customer Service Sales

Location:
Mumbai, Maharashtra, India
Posted:
January 29, 2020

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Resume:

Chandra Prakash Joshi

Metro Piller no.***-*** M.G Road Ghitorni New Delhi-110030

Phone: +91-989*******, 790-***-**** Email: adbhqt@r.postjobfree.com

Profile Summary

Dedicated and tactful customer service representative with significant knowledge and selling products in the telecom sector reliance jio telecom sector.

Knowledge about SAP such as command VL10B, VL02N, ZMB52, MB5B, IQ03, ZJIOISSUE, MMBE, ZSTORE, VA01, VA02, VA03, ZDTSERIAL etc.

Reliance Jio Infocomm. Ltd.

Officer SCM (Supply Chain Management) July 2017 to Till date.

Received the all type of materials (JIO phones, spare accessories, Routers, ONT, STB etc.) from warehouse and do the GRN in the system.

Provide the all mobile phone’s related spare accessories to device care specialist for repair purpose.

Taking care of monthly audit system stock vs physical stock.

Released SO and provide the material to respective vendor’s like as Jio phones, Sim cards, Routers etc.

Taking care of all the spare accessories of mobile phone and provide the device care specialist team.

Manage Daily mobile accessories Spare stock, Routers, STB, ONT, JIO phones Inventory reconciliation, with system vs physical.

Sabic Innovative Plastics Pvt. Ltd. (Gurgaon)

Customer service SCM (Supply Chain Management) May 2016 to June 2017

Order management create orders, GRN in the System and to process the order for customer’s dispatch.

Vendor management, get quotations, negotiation for best rates/services/delivery and raising PO for vendors.

To keep track of the pending orders, back orders and timely execution of the customer’s order.

Manage a variety of reports open order report, stock report, material in-transit report and analysis the data.

Warehouse management inward and outward, stock availability, short & damaged material handling.

Inventory Management (Stock available, Sales Return, Physical verification etc.)

Maintaining vendor’s master data, price negotiation Resolve supply, quality and service, invoicing issues with vendors.

To keep proper inventory records (sales order, purchase order, inventory).

Responsible for Dispatch Clearance for released Purchase Orders & then follow up with the suppliers for timely delivery of goods.

Coordination with vendors/Logistics team for financial documentation statutory forms, price difference in PO & invoices and short GRN.

Usha fasteners Pvt. Ltd. (Gurgaon)

Profile- Procurement Executive. Time duration- May. 2013 to Feb. 2016

Get quotations, negotiation for best rates/services/delivery, make comparative statement and get approved from management.

Identifying and selection of vendors, raising purchase order on the basis of purchase requisition with proper taxations.

To keep track of the pending orders, back orders and timely execution of the customer’s order.

Reconciliation of sales report and open order report and dispatch the material accordingly.

Distribution of materials to final customers and follow up to vendor’s for materials supply.

To keep proper store records (sales order, purchase order, inventory ledger).

Manage Daily Stock Report, Open PO report, Inventory Report, etc.

Maintain healthy relationship with third party logistics and timely delivered the material to customers.

Making daily, weekly and monthly reports of goods.

Fashion and you (E-commerce) Gurgaon.

Profile- Warehouse & Store Executive Time duration- Jan.2011 to Feb 2013.

Making Purchase Orders and quotations to vendor.

Total order management up to successful delivery to final customer.

Controlling easy flow of material from supplier for smooth supply chain & distribution.

Maintaining Inventory record accuracy and daily & monthly physical counting. Handling Dispatches against schedule.

Raising PO to vendors according to requirement, follow up Dispatch of Materials from the vendors.

Timely process review of Logistics Operations & Improvements (Inward, Outward, Warehousing)

Core Competencies

Committed to deadlines and schedules.

Sincere with a high level of Integrity.

Operating System Know about -SAP & well versed with Internet.

Coordinates on E-mails with Client.

Education

MBA from ICFAI University Dehradun in 2008-2010

B.com from Kumaon University, Nainital in 2006

10+2 from Uttarakhand Board School of Education Nainital in 2003

10th from Uttarakhand Board School of Education Nainital in 2000

Personal Details

Date of birth : 05th June.1984

Marital Status : Single

Nationality : Indian

Passport no. : J5834611

Date:

Place: (Chandra Prakash Joshi)



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