Customer Service Accounting
Resume:
DONNA RIORDAN
*** * **** **, *********, Alaska **508
adbhql@r.postjobfree.com
Professional Summary
Adaptable, open-minded, analytical accounting expert with over 10 years of experience, eager to join a respectable, customer-focused institution as an asset. Very Precise and detail-oriented, with exceptional organization, writing, math and communication skills, with the drive to exceed expectations on every job aspect.
Employment History
EEIS Consulting Engineers, Inc. — Anchorage, AK 12/11/18-4/10/19 Temporary Receptionist/Office Manager – Opti
Del-Tek software, Entered data from online and paper invoices to be paid. Delivered some checks in person. Lots of scanning and creating project books. Set up projects in DelTek so that timecards could be posted to specific projects. Picked up mail at the PO. Processed mail. Did paper recycling runs to the recycling center. Did Costco runs. Called customers to collect payments. Bought computer pad, uploaded software and mailed it to villages. Booked project trips out of Anchorage. Updated employee applications. Monitored hiring websites for positions needed. Wrote reimbursement checks. Ordered meals for delivery, and set up conference room for meetings. Made coffee.
CRL Services — Anchorage, AK Oct 2018 -12/7/18 Temporary Accounts Payable — Opti Staffing. DelTek software, Answered phones, printed emailed invoices, opened mailed Invoices, entered both into computer. Did Checkruns. Posted mail. Met with vendors to discuss open invoices. Caught up a years worth of invoices to be paid. Entered time cards to specific jobs. Ran paychecks. Ran errands for owners. Made coffee.
Wendy's Office — Anchorage, AK - Summer 2018 Temporary Accounts Payable/Receptionist — Elite Employment, RTI software, Processed AP Mail into computer. Scanned it also. Set up computer folders as vendor folders and moved entered invoices into them. Shredded all paper invoices. Did checkruns. Processed outgoing mail. Ordered necessary parts and items needed by the Anchorage restaurants. Processed each restaurants, detail tape and receipts. Did inventory out in the storage shed. Put together items from the shed needed by each manager, for pickup at their weekly meeting at this office. Kept track of uniform and headsets inventory. Ordered items needed for the in house maintenance person.
Movers' Payroll, AAA Moving & Storage — Anchorage, Alaska April 2016 — Feb 2018. Processed weekly production payroll for 50 movers in summer and 25 in winter, using IBS software. Weekly Lift Van report. Manifests moved into customer moves, daily. Quality scores from moves, daily and quarterly movers' bonuses, using, Excel. JBER additions and subtractions of movers. Gathered data for yearly ordering of forms and uniforms. Issued said uniforms to movers. Boxed and shipped uniforms and forms to other Alaska AAA Moving branches. Updated Company Directory semiannually. Kept data for trucks and trailers repairs. Kept data for inspections and registration renewals. Set up traveling aspects for the jobs out of Anchorage, AK. Set up packets with proper docs for Drivers, quarterly. Informed Dispatch of Drivers' Medical cards upcoming expirations. Checked Dispatch Log vs File for next day moves. Created flyers and volunteered for bi-yearly Food Bank collections. Created flyers for employee gatherings.
Billing, Carlile Transportation Systems — Anchorage, Alaska Nov 2011- Dec 2014 Billing. Used rate letters and tariff rates to bill 2100 moves per month using Truckmate software. Also used quotes and accessorial charges. Took a weekly turn at printing invoices. Billed Home Depot Demurrage charges. Billed customers using the company's weight scale. Spoke with cargo airline companies on the phone for charges. Communicated with company quote specialists to resolve differences in services quoted. Communicated with company truck drivers needing to get immediate billing in order to collect funds and deliver customer items.
Accts Payable, Alaska Executive Search/Norton Sound Economic Development Corporation — Anchorage _AK May 2007 — Sept 2007 Processed vendor invoices for payment, daily, during the busy summer fishing season using Peachtree software. Ran checks weekly. Mailed. Filed processed invoices. Spoke with vendors professionally, regarding any service charges thru the winter. Also, did these things during 2 other previous summers.
Education
Lynchburg College/University, Lynchburg, Virginia - Masters of Education M.ed. Education
Lynchburg College/University, Lynchburg, Virginia — Bachelor of Science Education
Central Virginia Community College, Lynchburg, Virginia Associate of Science, General Studies/Accounting
UAA & UAF, Anchorage, Alaska — Continuing Education credits, Education
Skills
Accounts Payable, Billing & Payroll - Experienced
DONNA R. RIORDAN
532 N Pine St Anchorage, AK 99508 Cell 907-***-**** Landline & Fax 907-***-****
OBJECTIVE To obtain a challenging position, in an office setting in accounting and/or support services
HIGHLIGHTS OF QUALIFICATIONS
Offering comprehensive experience and expertise in the following:
·Extensive experience in planning, organizing, evaluating and follow-up of varied responsibilities in a timely and complete manner.
·Highly motivated and goal oriented, accurate, thorough and precise in attention to details.
·Possess excellent analytical, communication and organizational skills.
EDUCATION Amherst County High School, Amherst, VA Honor Graduate
Central Virginia Community College, Lynchburg, VA
A.S. in General Studies, Drafting, Accounting, Economics, EMT, First-Aid CPR
Lynchburg College, Lynchburg, VA
Bachelor of Science, Middle School Education (Math Major & Social Studies Minor) (May 1994)
Master's Degree in Middle School Curriculum (August 1995)
University of Alaska, Fairbanks, AK
Alaskan History and Alaskan Multiculturalism (May 1997)
University of Alaska, Anchorage, AK
Special Education Classes (1998, 1999, 2000) & Teacher Academy Classes (2004, 2005, 2009, 2011,
2012, 2015)
CLERICAL EXPERIENCE
WordPerfect & Word, Outlook Express, Access, Entourage & Quarterdeck E-Mail, Apple, Macintosh, IMac, IBM, Dell, Hewlitt Packard, Gateway, Printshop, Claris Works, Slide Show, Quattro-Pro & Excel, Quickbooks & Quicken, Timberline & Peachtree, Great Plains Solomon software, PCN system, Netscape, MSN Explorer, Microsoft Explorer, LION, Work Flows, Web Cat, Therapist Helper, Appleworks, OS X, DB Launcher, AS400, TruckMate, Syncada gov't, typing, data entry, switchboard operations, filing, customer service, government reports, mortgage fmance and underwriting. Machines: computer, calculator, copy, money order, cash register, mailroom, blueprint, credit card, binding, laminating, die cut & fax. Established OSHA manuals regarding safety information and hazardous items in the work environment. Established and restocked first aid kits, eye wash stations
ACCOUNTING EXPERIENCE
Purchase orders, invoices, payroll, patient accounting, accounts receivables, accounts payables, inventory
(both computerized and physical), customer billing, posting, taxes.
MANAGEMENT EXPERIENCE
Experienced in the recruiting, terminating, scheduling, reviewing and training of new employees; instructed employees in retail clerical work; interpreted and maintained numerous reports; enforced job tasks; prepared and processed daily cash deposits; resolved daily personnel, customer, and machinery problems; interacted with vendors.
Freight Billing Clerk, Carlile Transportation, Anchorage, AK (11/7/11-12/31/14) Permanent &Temporary employment Services, Lybg, VA & Anchorage, AK - Clerical & Accounting
(9/91-Currently)
Substitute Teacher, Lybg & Madison Heights, VA & Anchorage, AK
(5/94-11/15)
Sylvan Learning Center, Anchorage, AK, Teacher
(11/09 — 6/12)
Club Z Tutoring, Anch, AK
(9/07-3/09)
Teacher-Lower Kuskokwim School District, Z.J. Williams Memorial, Napaskiak, AK
(8/05-5/06)
Anchorage Neighborhood Health Center, Anch, AK - Finance & Patient Accounts
(6/97-2/98)
Donna R Riordan
907-***-**** Land Line & Fax
907-***-**** Cell
REFERENCES
Mr. John Blakely of Blakely Construction Retired Owner 601-***-**** black top paving business 532 N Pine St Anchorage, AK 99508
Mr. Gerard Bagsby minister in Texas. Was a school teacher at Wendler Middle School, and Clark Middle School, Anchorage, AK 907-***-**** adbhql@r.postjobfree.com
Donna Bozeman 907-***-**** Human Resources at UAA
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