Office Administration

KRISINA ANNE DUBOIS

PO Box ***

Libuse, Louisiana 71348

Cell: 318-***-****

Email: adbhjs@r.postjobfree.com

Profile

Mature, goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. A resourceful and supportive team player who excels at building trusting relationships with customers and colleagues.

Career History

Town of Ball Ball, Louisiana (2012-2019)

Town Clerk/Tax Collector/Clerk of Court /Deputy Town Clerk 2/12-12/19

Preparation and maintenance of all council records and other official municipal documents, recording various documents and vital statistics. Attends Town Council meetings, prepares agenda order and minutes of the proceedings and maintains indexes and preserves all permanent council and other town records. Organize and maintain records and prepare reports.

Provide Human Resource services for employees including hire/exits, benefits, retirement, employment verifications, and LWC. Process time and attendance reports.

Validate official documents, oversees posting of official notices, ordinances and advertisements. Record papers with the Federal, State and Parish Governments as needed. Swears in Municipal Officials as necessary. Acts as the custodian of records and the official town seal.

Extensive public contact in person and over the phone, researching and providing requested information. Furnish information and material concerning the Town government. The work is performed in accordance with ordinances and general law and requires initiative judgment and ability to work effectively and independently with the public and other officials. Maintain a public information service in response to reasonable request.

Supervise, direct and coordinate the day to day activities of the Administrative office. Prepares and implements training for members of municipal boards, and commissions.

Provide tax services including assessment information, bill interpretation, and redemptions.

Process travel requests such as registration, hotel, and reimbursements.

Account for all public monies received in such manner as the treasurer may prescribe. Provide backup for Utilities office; maintain the Mayor’s calendar; attend meetings with the Mayor as needed; assist with processing tickets for the Magistrate and Police department during Mayor’s Court; complete DEQ discharge reports; process orders as requested by all departments; complete special projects as requested by the Mayor to include but not limited to acquiring quotes/information from vendors/employees, software recommendations, training information; send notices to appropriate departments/supervisors; bank deposits; answer multi-line phone. Create and maintain forms. Pre-inspection logs, traffic payment, FB, CodeRED, storm plan, representative at public functions, Senior van travel log, hay (inventory, bidding, advertisement, purchases)

Central La. Technical College Alexandria, Louisiana (2010-2012)

Administrative Coordinator 3/SES Operator 6/10-2/12

System data entry of applicants and student records for reporting purposes; assisting applicants and students with school related needs; reviewing/updating/producing reports as needed; creating/updating student files/records; verification of records information; reorganizing filing system; assist Registrar and Recruiter with responsibilities; train student office workers in proper procedures for handling incoming paperwork and phone inquiries; answer multi-line phone.

Mid-State Supply Co. Alexandria, Louisiana (2005-2010)

System/Sales Support 3/05-6/10

Maintain 5 servers including updates, service issues, and backups; PC hardware/software installs, training, and maintenance; create new employee ID’s; office machine setup and maintenance; contacting vendors for tracking, proof of deliveries, billing issues; secondary support for Accounts Receivable, Payable, and switchboard; assist customers with account issues, payments; ensure employee compliance with procedures; create and maintain various daily, weekly, and monthly reports; prepare MSDS mailings for customers; balance daily cash balance for deposits; maintain files; inventory verification.

Time Trend Alexandria, Louisiana (2004-2005)

Accounts Receivable/Human Resources 10/04 – 2/05

Maintain customer accounts; conducted employee benefits enrollment; updated employee insurance database; process payroll.

Boise Cascade-Engineered Wood Products Alexandria, Louisiana (2002-2004)

Administrative Support 8/02 – 10/04

Assistant to Plant Manager, also supporting plant Superintendents/Supervisors; generate plant status reports, provide meeting minutes; time management for 72 employees; distribute/balance petty cash vouchers; restructure filing system, archiving; update security forms; maintain monthly maintenance files; assist with hiring sessions; purchase office supplies, maintain office equipment; distribute mail.

University of Texas Southwestern Medical Center Dallas, Texas (1988-2002)

Technical Support Specialist II (Information Resources, Student Support) 2/00-6/02

Support the technical, hardware, software, and electronic curriculum needs of Medical, Allied Health, and Graduate students by updating software, replacing computer hardware, and reporting access issues regarding educational information on curriculum website; liaison between Information Resources, Student Curriculum Computer Committee, Graduate and Allied Health programs, Student Affairs, Registrar’s Office, Security, and the Library, relaying information needed to improve support for the student population; conduct student computer orientations; assist with configuration of student workstations; review and update student computer manual, create quick reference cards for computer and email usage; train in software usage as applied to educational use; maintain curriculum inventory, lab floor plans, and spreadsheets for various uses; assist public sector with usage of public computers; submit requests for print account credits; maintain log of daily activities; order computer/printer related supplies for labs.

Client Help Desk Representative I (Information Resources, Client Services) 4/99-2/00

Assist faculty/staff with resolving their computer issues; ACD monitor; maintain problem code list; software/hardware installs; maintenance of PC’s, Mac’s, and printers (in training); inventory updates; train in software usage as needed to support clients.

Senior Administrative Staff Assistant (Human Resources) 6/97-4/99

Human Resources Information Desk

Greet/assisted visitors with employment/benefits information; reviewed employment requests; generated computer forms/reports for daily/weekly use; testing of applicants/bidders; setting appointments for recruiters; created employee I.D. badges & folders; updated employment listings; compiled new hire and benefits packages for orientation; directed phone inquiries; update computer software; divisional support.

Administration Division

Arranged for Human Resources’ new employee user I.D., office set-up, computer needs, keys; organized travel for employees including registration, airline ticket, hotel arrangement, car rental, reimbursements; processed and billed inter-departmental requisitions; maintained sub-ledger accounts, employee timesheets, temporary service billing entries; update, trouble-shoot, relocate, assemble computers; purchased office machines, supplies; scheduled conference room usage; processed terminal clearance forms for exiting employees; arranged for food and beverages for meetings/special functions; maintained services with various internal/external companies; generated correspondences internally/externally; performed fiscal year-end archiving.

Human Resources Specialist (Human Resources) 6/96-6/97

Managed daily work activities of the employee records room including filing, sorting, researching; participated in the implementation of information into the Human Resources Management System; Processed verbal and written employment verifications; developed and maintained multiple logs for records management; data retrieval/entry; office support. Security sensitive.

Office Assistant III (Human Resources) 4/95-6/96

Provided office support to Human Resources; maintained correspondences; arranged for travel; processed and billed inter-departmental requisitions; processed reimbursements; arranged for food and beverages for meetings/special functions; maintained office supplies; processed terminal clearances; distributed divisional mail; scheduled conference room usage; maintained log of daily.

Technical Information

Proficient in Windows XP and NT operating systems; IBM servers; CSAS software; SES system; MS Word, Excel, Outlook/Express, Google mail; Qwiz testing software. Experienced with Client 32, GroupWise/GroupWise Web Access, Sophos, Remote Access, VPN, TCP/IP, On-line Administrative System, Human Resources Management System, Internet, and Rolm/ACD phones. Typing: 40 wpm.

Education

Pineville High School, Pineville, LA-Graduated, 1984

Certifications

Louisiana Certified Municipal Clerk, 2016

Contact this candidate