Mallori E. Diez, LCSW
*** ******* ****** **********, ** 70448
Phone: 225-***-****
Email: adbhie@r.postjobfree.com
Professional Summary
Well-trained marketing representative offering vast experience in medical operations and excellent communication skills. Hospice Liaison and former skilled nursing and long-term care representative with approximately five years of experience. Licensed clinical social worker with over eight years practice experience in hospital and mental health settings.
Skills
Strong presentation skills
Knowledge of Medicaid, Medicare, and commercial insurance regulations
Self-motivated
Independent judgment and decision making
Planning and development
Strong clinical judgment
Patient/family focused
Skilled nursing and long-term care experience
Work Experience
Amedisys, Birmingham, AL
Hospice Clinical Liaison, September 2019-current
Forecast needs, set priorities and execute business strategy
Make calls to referral sources daily to promote services
Grow market share by obtaining referrals and increased participation in the program
Communicate effectively with all members of the health care team
Set and achieve goals for sales revenues
Traditions Senior Management, Baton Rouge, LA
Clinical Liaison/Marketing Manager, March 2015-August 2019
Market a group of Nursing Homes consisting of: Affinity, Carrington Place, Colonial Care, and Nottingham with the over all mission of building and maintaining a census.
•Established and maintain relationships with physicians and health care providers who influence or make referral decisions
•Developed relationships with appropriate hospital management and staff to familiarize them with the patient characteristics and needs that indicate skilled nursing and long-term care needs
•Meet with hospital discharge planners and floor nurses to establish a positive referral relationship
•Developed opportunities to conduct in-service presentations for physicians, hospitals, assisted living facilities, and other health care providers
•Continually maintained and improved the company’s reputation and positive image in the markets served
•Identify marketing needs; develop and implement a marketing plan
•Personal Accomplishment, within a year I took Carrington Place from two patients to 140 and developed an Alzheimer's Dementia Unit consisting of 35 residents
Baton Rouge General Medical Center, Baton Rouge, LA
Social Worker and Senior Admissions Specialist, April 2013 to March 2015 PRN March 2015 to September 2015
•Receive and accurately document all intake/inquiry calls for individuals seeking behavioral health services; conduct face-to-face Behavioral Health Assessments of patients in need of psychiatric services as identified by ED staff; provide crisis intervention and discharge planning; conduct BHU consults to the medical floors as indicated
•Conduct face-to-face social service consults for patients in need of community services, including shelter, detox, DME, access to primary care, medication, home health, hospice, nursing home placement, transportation, etc.
•Provide face-to-face assessments of children, adults, and the elderly as identified by ED staff to be potential victims of abuse; report suspected cases according to established regulations and standards
Social Worker/Therapist-Behavioral Wellness Center Outpatient
•Develop accurate, comprehensive psychosocial assessments and examine current problems, relevant bio-psychosocial, and environmental factors within mandated time frames
•Arrange and facilitate group therapies, individual therapy, and family sessions; monitor and assess ongoing issues referring to patients and their families; communicate and document ongoing issues and update treatment planning
Social Worker-Geriatric Behavioral Health Unit
•Initiate discharge plans, communicate with other healthcare professionals, and update discharge plans; coordinate community resources and referral sources
•Conduct group sessions, family and individual sessions; attend and participate in treatment team staffing; sign off on undergraduate assessments as assigned by supervisor
Chiron Center for Wellness, Baton Rouge, LA
Therapist (Licensed Master Social Worker) and Program Coordinator, July 2012 to March 2013
Education
Clinical Supervision, Baton Rouge, LA
•License in Clinical Social Work, 2016
Supervised by Karen Travis, LCSW-BACS
Louisiana State University, Baton Rouge, LA
Masters of Science in Social Work 2012
•Cumulative GPA: 4.0
Southeastern Louisiana University, Hammond, LA
Bachelor of Arts in Social Work 2011
•President’s List: 2009 - 2010 - 2011
•Dean’s List: 2007 - 2008
Committees and Memberships
•Member of the Board of Directors for Family Service of Greater Baton Rouge, April 2015-present
•Serve on the Planning Committee LEADER (Louisiana Enhancing Aging with Dignity and Respect)
•American Group Psychotherapy
•Louisiana Group Psychotherapy Society
•Junior League of Birmingham