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Administrative Assistant Customer Service

Location:
Cleveland, OH
Posted:
January 28, 2020

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Resume:

Alexis Calarco

***** *******

Cleveland, Ohio ***19

216-***-****

adbhhu@r.postjobfree.com

Skills: Organized, Reliable, Enthusiastic, Superior interpersonal skills, knowledge of typing 50 WPM (letters, contracts, & memos), Dictaphone, Word Processing (Wang, Dec Mate II, Word Perfect, Excel, Power Point, Top Drawer, and some Peachtree), switchboard operation (Siemens,Toshiba, Avaya, and Lucent), filing, mail distribution, customer service, and many different hats tailored to each specific position.

Objectives: I aspire to obtain employment requiring excellent administrative, clerical and customer service skills. I am interested in a long term to permanent assignment with the opportunity of growing within the organization.

Experience:

Liskos Barber Supply

Cleveland, Ohio 44119

December 2017-Present

Administrative Assistant

Printing up daily orders that are received per E-Bay, internet, and phone, sometimes helping with the packing and processing of these orders, shipping these orders, inventory of large warehouse, basement, E-Bay room and the trucks of the salespeople, listing new merchandise on E-Bay, targeting and keeping track of inventory sales so we could buy at a better bulk bargain, some A/P and A/R, and any other duties that are requested or required of me.

Wickliffe, Ohio

July 2012-October 2017

Health Care Provider

I was a companion/caregiver to an elderly couple. My responsibilities included serving meals, administering daily meds, bathing/showering/bathroom responsibilities, light housekeeping and laundry, going to the store, and anything else that was requested or required of me.

RNR Consulting

Cleveland, Ohio 44114

May 2010-April 2012

Executive Administrative Assistant

Any and all assistance to the President, from running personal errands to researching and compiling time sensitive and/or confidential information, making travel and lodging arrangements, arranging all meeting schedules, purchasing any gifts, awards, and office supplies, choosing and organizing caterers for meetings, entertainment and picnics, biweekly expense reports and payroll for all senior management, new hire orientation, being available to the senior members of the consulting team for any projects including putting together bids with strict guidelines and shipping them within time constraints, researching and developing a drug-free workplace policy for review by the President.

Shamrock Games & Food Service

Euclid, Ohio 44119

May 2001-March 2010

Secretary/Office Manager

Typing sales and rental contracts, filing, fielding daily sales calls, placing orders for concession food service, making travel arrangements and booking accommodations for all workers for each how, taking inventory before and after a show, booking and advertising shows, renting "Texas old Em" and other concession equipment, applying for permits in different cities and states, responsible for cash balancing throughout shows up to and including $30,000.00, accounts payables and receivables, payroll, maintaining and expanding data base of customers and shows, tracking sales trends, along with weather trends for shows, and finding solutions for the day to ay challenges that came up.

J & L Strong Tool

Euclid, Ohio 44132

October 1997-July 2000

Switchboard Operator/Receptionist

Received and routed an average of 300 calls per day using a Lucent switchboard, filing and typing (memos, letters, sales quotes), making travel arrangements for the sales team, daily updating of the Management Summary Report, weekly updating of sales reports, monthly updating of customer listings, creating and printing presentation information, printing and collating mailings.

Erico, Inc.

Solon, Ohio 44139

1990-1997

Switchboard Operator/Receptionist

Received and routed over 500 calls per day using a Toshiba and Avaya switchboards, greeted customers and vendors, tracked and recorded daily lockboxes.

Ernst & Young

Cleveland, Ohio 44114

1984-1990

Secretary/Receptionist

Responsible for auditing monthly telephone credit cards and distribution of said cards, nameplate ordering, updating the National Office personnel listing, maintain and updating master picture file, CPA computer listings, professional staff announcement letters, EEO reports, distribution and record keeping for National City Center parking, heavy faxing, and daily relief switchboard operator using a Siemens switchboard.

References due upon request



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