Michael Deris

adbhbl@r.postjobfree.com

** ******* ****. •Bedford, NH 03110 • 603-***-****

Highly motivated, results driven professional with a passion for customers, solutions and active learning. A team player with proven ability to work collaboratively, maintain strong relationships and effectively adapt to change. Work Experience

Ryder System, Inc. – July 2016 - Present

Ryder System, Inc. is a Global Commercial Transportation, Logistics and Supply Chain Management Solutions Fortune 500 Company (NYSE R)

Ryder System, Inc. Dec 2018 - Present

Customer Logistics Manager – Start-Up Effectiveness Team Responsible for integrating with new Supply Chain Solution start-ups in order to train and implement Ryder policies and establish each site to reach a steady state. Assumed a supervisory role in both warehouse and dispatch operations on-site in multiple locations and led in monitoring of site metrics and KPIs in multiple locations. SME in FMS field and communication between DTS and fleet maintenance teams SME in GeoTab ELD driver logging and monitoring

Supervisory Experience in Warehouse and Cross-Dock Operations Ryder System, Inc. March 2017 – Dec 2018

Rental Sales Representative Eastern New England BU Exceeded Revenue Growth Objective – Top BU SEPT 2018 – Top 2 YTD

$ 3.4 M Actual Over Plan

Exceeded Margin – 123 % Margin Plan YTD 2018

Exceeded Rental Asset Utilization Objective – 90 + % Utilization Work Collaboratively with National Accounts, Logistics, and Sales teams Responsible for Training and Mentoring New Hires

Ryder System, Inc. July 2016 -March 2017

Management Trainee Northern New England

Responsible for leading Branch Rental Operation to overall profitability and growth of Rental Product line through successful implementation of Marketing, Customer Satisfaction and Retention Programs. Effective collaboration with Operations, Asset Management, Logistics, and National Account teams. Exceeded Revenue Growth Objectives

Exceeded Margin and Asset Utilization Objectives

Exceeded New Account and Lease Conversion Objective Supported start-up of new DCC Operations – Collaboration with DCC team Ryder System, Inc. – Training – Development

• Professional Rental Operations Workshop - Miami 2017

• Sales and Marketing PROS Workshop – Miami 2017

• Ryder Sales Process

• Insurance and Risk Management

• Ethical Leadership

• Compliance, Safety & Accountability

• Intro to Dedicated Transportation Services

• Supply Chain Operations

• Customer Satisfaction

• Time Management

• Profit & Loss

• Asset Management

• Customer Retention

• Intro to Total Cost of Ownership

• Lean Day One

• Logistics Operations

TravelHost New Hampshire New England

Advertising Sales - Intern May 2015 – Sept 2015

• Responsible for Creation and management of website listings for various New Hampshire locations

• Responsible for Prospecting, Lead Generation, Marketing, Sales and Customer Satisfaction

• Work with Management and Sales team to exceed New Business and Existing Customer Sales Objectives

• Manage Customer Relationship and ensure effective Collaboration between clients and Sales Team

• Evaluate and Manage Social Media Effectiveness (Facebook, Twitter, EBay, U Ship, etc.)

• Work with Sales Team to exceed Weekly and Monthly Sales Objectives Aftokinito Rally, Inc. Derry, NH

Sales Intern May – Aug 2014

• Provided Key Administrative Support in Inventory Management, Logistics and Marketing

• Responsible for Management of Database for Vehicle Inventory, Parts and Customer Base

• Manage Social Media Effectiveness (Facebook, Twitter, EBay, Auto trade Publications)

• Support Sales team with Lead Generation, New Business Development and Problem Solving

• Responsible for supporting overall Record Management System, Compliance, Billing and Collections

• Communicating with current and potential customers to increase sales, retain business and customer satisfaction Pizza Bella Bedford, NH

Delivery / Labor May – Aug 2013

• Interacting with customers and ensure timely delivery and customer satisfaction Nov 2013 – Jan 2014

• Stocking and maintaining inventory in restaurant

• Maintaining and reporting revenue from day’s deliveries Clark’s Farm Bedford, NH

Farmer, Manual Labor Aug – Nov 2009

• Harvesting, loading, packaging, running of stand and selling various products Aug – Nov 2010

• Counting, keeping track of days, inventories of products picked and packaged Aug – Nov 2011

• General Labor and Support of Farm Operations

Education

University of New Hampshire Durham, NH

Paul College of Business and Economics Class of 2016 Dean’s List

Bedford High School, Bedford New Hampshire Bedford NH New Hampshire Scholar Medal Class of 2012

Volunteer Work

Assumption Greek Orthodox Church Manchester, NH

Volunteer Summers of 2009-2011

• Initial set up and taking down of GreekFest Fundraising Event

• Running stands; stocking inventory, making sales while dealing with customers

• Set up various dinners and events, includes Greek School confirmations and charity events New Horizons of New Hampshire Food Pantry and Homeless Shelter Manchester, NH Volunteer May - July 2010

• Stocking and counting inventory of Food Pantry; organizing shelves

• Cleaning and painting of various areas of the building

• Preparation of Food Supplies and Materials for Food Pantry

• Interaction and Support

REFERENCES UPON REQUEST

Contact this candidate