Special Education/ Pharmaceutical and Medical Sales Training
Resume:
Work History
Self-motivated professional, successful in building and maintaining
relationships with clients/students/customers, willing to make a career change to enhance and build upon current skills and experiences. Ability to reach others through listening, observing and empathizing with others' personal experiences. Passionate about helping others set personal goals and working towards achieving a plan of action. Owner/Operator Of Common Sense
Clothing Co., LLC
Self Employed, Russellville, AL
Create and monitor promotional marketing
approaches to increase sales and profits
Manage day-to-day business operations, including
accounting, finance, marketing and public relations Reconcile daily sales, returns and financial reports Consult with customers to assess needs
Manage employees by supervising daily tasks.
Discover areas of improvement by generating
operational and sales reports
Monitor market conditions to set accurate product
pricing and take advantage of emerging trends
Maximize efficiency by coaching and mentoring
personnel on principles, industry practices, store procedures
Train and motivated employees to perform daily
business functions
Cultivate forward-thinking, inclusive and
performance-oriented business culture to push
progress
2018-01 -
Current
Medical Sales Trainer
Ark Consulting, Birmingham, AL
Recruited/interviewed/hired/trained medical and
device representatives, along with
physicians/medical staff, to understand
requirements and provide exceptional patient care
in the field of pain management, across the United States
Devoted special emphasis to punctuality and
2007-07 -
2015-08
Instructional
Training/Life Skills
Coach/Educator
Jennifer
Pace
Personal Info
Address
2281 Highway 124
Vina, AL, 35593
Phone
*******@*****.***
Skills
Relationship building
Excellent
Staff management
Excellent
Client service
Consulting
Coaching and mentoring
Strategic planning
Data collection and analysis
Verbal and written
communication
Conflict resolution
worked to maintain outstanding attendance record,
consistently arriving to meetings/trainings ahead of schedule, throughout the United States, and held
these expectations for the sales teams under my
authority
Monitored social media and online sources for
industry trends
Saved funds by researching and implementing
cost-saving initiatives and creating fresh new
approaches to long-standing problems
Worked with sales representatives to resolve
problems, improve operations and provide
exceptional customer service
Supervised sales force in providing excellent
customer service to doctors' offices requiring
assistance for patient issues
Negotiated agreements between employees to
clarify misunderstood directions and resolve conflicts affecting performance
Administered training and certification to medical sales representatives, and guided them in product
knowledge of generic pain treatments and/or
non-invasive pain management practices
Substitute Teacher
Shelby County Schools, Montevallo, AL
Upheld classroom routines to support student
environments and maintain consistent schedules
Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles
Instructed students in principles, concepts and
in-depth subject matter
Assisted students of all ability levels develop life-long learning skills and good study habits
Followed classroom plans left by class teacher to
continue student education and reinforce core
concepts
Assumed teaching responsibilities of a 5th grade
class for 2 months (due to teacher leave of
absence), managing all classroom assignments,
student needs and record keeping
2006-09 -
2007-05
Kept accurate and current attendance records and
assignment sheets to maintain file compliance
Leveraged classroom discussion strategies to
engage students, promote topics and boost learning opportunities
Maintained day-to-day classroom management
and discipline to promote learning initiatives
Organized and cleaned teaching areas after daily
use to maintain high standards for returning teachers or other substitutes
Modified homework assignments based on daily
progress and regional curriculum regulations
Completed documentation of attendance, grades
and other required details
Spine Education Specialist
KYPHON, Birmingham, AL
Negotiated agreements between employees to
clarify misunderstood directions and resolve conflicts affecting performance
Worked with orthopedic/neurosurgeons to
understand requirements and provide exceptional
service
Received training and certification from KYPHON to represent core strengths of the Kyphoplasty surgery, explain functions of competitive spinal devices and guide product selection by patient type
Developed team communications and information
for partner meetings
Worked with surgeons/nursing staff to resolve
pre-op/post-of concerns, improve operations and
provide exceptional customer service
Devoted special emphasis to punctuality of surgery cases and worked to maintain outstanding
attendance record at area, state and national
meetings, consistently arriving to surgery cases
ahead of schedule
2004-09 -
2005-09
Cardiovascular Representative
Abbott Laboratories, Birmingham, AL
Brought in new customers and retained base
through proactive management of individual needs
2001-01 -
2004-08
and development, devised solutions/strategies for
implementing new growth within territory
Exceeded baseline sales and enhanced numbers by
managing complete span of accounts, from
networking through ongoing account servicing
Prospected new, potential customers per week
through lunch & learn programs, and maintained
solid conversion rates of competing accounts
Followed up with customers after completed sales to assess satisfaction and resolve any patient/service concerns
Maximized business potential by providing excellent customer service and ensuring client retention
Researched potential clients and markets to
prepare for appointments
Grew business sales by 168% in first year, through effective cross-selling, exceptional customer service and cold calling
Proactively managed client correspondence and
recorded all tracking and communications
Demonstrated products and specific features at
customer locations and special events
Conducted on-site product demonstrations to
highlight features, answer customer questions and
redirect concerns toward positive aspects
Updated sales strategies and marketing channels to increase overall profitability by territory/region Exceeded sales goals to increase revenue and
facilitate selling of product lines assigned to my territory
Coordinated trade shows and created marketing
collateral to reach greater potential customers
Identified prospects' needs and developed
appropriate responses along with information on
fitting products and services
Up sold and closed customer sales by driving
product benefits based around patient needs
Worked to develop network by identifying and
pursuing new leads, attending industry events and
building rapport with clients
Planned over annual sales numbers/ events to
strengthen brand initiatives and maximize outreach and product growth
Forged and nurtured impactful relationships with
customers to cultivate loyalty, boosting customer
satisfaction
Consulted with medical specialists to establish new business partnerships through exploratory and
informative meetings focused on value and benefits of new medications
Monitored weekly sales to write reports for senior leadership and streamline operational processes
Maintained routine communication with
doctors/medical staff to assess overall satisfaction, resolve complaints and promote new offerings
Branded products through effective salesmanship
and maintained long-term relationships with clients Worked alongside retail representatives to boost
sales by enhancing product presentations and
advertising collateral
Special Education Teacher 9-12
Thompson High School, Alabaster, AL
Taught Occupational English skills to students in
grades 9-12, based on the objectives outlined in the AL Occupational Standard Diploma
Developed IEP team communications inclusive of
information for classroom teachers, high school
administrators, special education board supervisors, parents and/or clinical specialists involved in the pre-referral and referral processes, including all testing evaluations and planning for the educational needs of the students
Mentored students who were entering the workforce
while still attending high school, performed job
coaching tasks including a self-developed resume
course to meet objectives as outlined in their IEP's Modeled expectations of a simple job interview,
through the facilitation of the necessary skills
required, including: the initial/ verbal introduction, eye contact, appropriate manners and effective
language/conversation to invoke interest and
engage an employer in conversation of high interest Observed students in their regular education
1999-08 -
2001-01
classrooms, to better understand limitations they
were facing in the general education setting
Devised reward/consequence goals for developing
and implementing Behavior Plans and fulfilling
behavioral objectives
Arrived early and stayed late to ensure that my
students who were classified as "Gifted/ADHD"
received extended time for testing, as set aside in their IEP's
Established and maintained a very consistent and
predictable temporal, physical, and interpersonal environment for all students at all times
Solution oriented when faced with conflict resolution events; possessed tremendous ability to focus on the issues, and non- engagement in personal matters
between students/peers and teachers
Strong multitasking skill set
Contributed to extracurricular activities through
coaching of JV/Varsity Softball and JV
Cheerleading; Lead Freshman class in school related functions as their lead sponsor
Special Education Teacher Grades K-4
Pleasant Grove Elementary School, Pleasant Grove, AL Modified general education curriculum for
special-needs students using various instructional techniques and technologies
Collaborated with other faculty members to review
data and develop instructional strategies to address student learning objectives
Reviewed curriculum and devised alternate
approaches to presenting lessons to increase
student understanding
Observed and evaluated students' performance,
behavior, social development and physical health
Fostered team collaboration between students
through group projects
Kept students on-task with proactive behavior
modification and positive reinforcement strategies Communicated frequently with parents, students
and faculty to provide feedback and discuss
instructional strategies
1998-08 -
1999-08
Administered assessments to determine each
student's specific educational and social needs
Supported student teachers by mentoring on
classroom management, lesson planning and
activity organization
Enhanced student learning by optimizing wide range of instructional approaches and innovative
classroom activities
Collected, analyzed and tracked data on student
progress to update and enhance learning plans
Boosted student grasp of materials with daily tutoring sessions (resource setting)
Collaborated with other teachers to coordinate
social activities and field trips in alignment with curriculum
Created and deployed assessment strategies to
check student progress and identify areas in need of improvement
Taught multiple subjects to students with intellectual or emotional disabilities
Preserved confidentiality of student records and
information at all times by securing files
Promoted and modeled lifelong love of learning and reading using a wide variety of methodology
Contributed to instructional program development
with synchronous and asynchronous lessons,
recordings and instructional materials
Developed and deepened relationships with
students, family members and faculty to promote
optimal student learning environments
Assisted struggling students to maintain progress
levels by designing individualized lesson plans
focused on areas for improvement
Pursued professional development continually by
attending educational conferences and teacher
training workshops
Promoted student engagement with positive
reinforcement techniques and diverse learning
strategies
Met with parents to resolve conflicting educational priorities and issues
Prepared lesson plans according to assessment of
Education
student needs and learning ability
Promoted physical, mental and social development
by implementing classroom games and outdoor
recreational activities
Developed and taught lessons on relevant children's books, poems, movies and themes to promote
student interest of Children's Literature as avenue of study
Cooperated with parents to support students'
learning and healthy development in school and at
home
Fostered oral language development and critical
thinking skills during literary discussions
Educated all students on caseload in strategies for enhancing knowledge and testing performance
Completed continuing education and in-service
courses to keep up-to-date with new teaching
methods and developments in education.
Undergraduate Course Studies/Nursing
Basics
Bevill State Community College - Sumiton, AL
Dean's List
Member of Phi Theta Kappa Honor Society
Recipient of a Full Softball Scholarship
Completed course work with a 4.0 GPA
Selected as a college Ambassador
1992-09 -
1994-05
Bachelor of Science: Special Education
K-12
University of Alabama At Birmingham - Birmingham, AL 1994-09 -
1998-05
Contact this candidate