Customer Service Representative
Resume:
Deborah Sicking
**** **** ** ** *** 83-507-***-****
Oronoco MN 55960 *********@*****.***
Objective
Looking to take my extensive customer service skills and other multiple experiences to a new employer to help it grow.
Experience
Residential Video Repair Representative
Spectrum Communications, Rochester, MN
September 25 2006 to Current
Answer inbound calls regarding assistance needed by customers regarding issues with current services and equipment in a timely manner; set up trouble calls, change appointment dates/times and provide additional information as requested.
Previous Positions held:
Service Activation Representative Quality Monitoring Specialist
Business Billing Specialist Business Technical Specialist
Education
Certificate of Achievement - Robot/SCHEDULE Training
Help/Systems Bloomington, MN
2005
AAS Micro Computer Support
Red Wing Technical College Red Wing, MN
1998
Presidents List, 199*-****-****
Certificate of Completion - LANIER Word Processing Training
Truckee Meadows Com College Reno, NV
1981
Leadership
Student Senate President 1996-1997
MTCSA - SE/E Area Representative 1997-1998
References
Deborah Hill - Accenture at H.B. Fuller
651-***-**** work
Dale Jaeger - H.B. Fuller
Fred Conley - H.B. Fuller
651-***-**** cell
651-***-**** res
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