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Mental Health Manager

Location:
Orlando, FL
Posted:
January 27, 2020

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Resume:

Jennifer M. Wixted, MSW, LCSW, CAP **** Bridgeway Blvd 321-***-**** Orlando, FL 32828 E-mail:adbgvt@r.postjobfree.com

Education UNIVERSITY OF CENTRAL FLORIDA Orlando, FL Ph. D. Candidate, Public Affairs- Social Work Track Master of Science, Clinical Social Work Graduated: May 2007 Certificate in Substance Abuse Completed: May 2007 Bachelor of Science, Health Sciences Graduated: July 2005 Bachelor of Arts, Psychology Graduated: July 2005

License/Certification FLORIDA DEPARTMENT OF HEALTH Licensed Clinical Social Worker, LCSW, License Number SW9852, Qualified Supervisor for RCSWI FLORIDA CERTIFICATION BOARD Certified Addictions Professional, CAP, Certification Number 5682

Employment PALM POINT BEHAVIORAL HEALTH Titusville, FL Director of Admissions/Assessment and Referral 06/18-06/19

● Responsible for opening up a new, 74 bed, psychiatric hospital, to include creating policies, procedures, and protocols for the Admissions Department, as well as Reception

● Successfully completed surveys for the department through CMS and JACHO

● Provided supervision to 15+ employees within a department running 24 hours per day, 7 days per week, as well as supervision for MSWs seeking licensure

● Completed daily, weekly, and monthly reports related to referral sources, calls, assessments, and admissions within the department

● Worked closely with the Director of Business Development in order to identify referral sources and market the services offered within the community

● Prepared and maintains appropriate staffing schedules based on the needs of the hospital and patients

● Supervised in the input of information into systems such as MS4, MIDAS, and Concord.

● Participated in performance improvement and quality/risk initiatives

● Monitored and adheres to budgeted FTE requirements

● Audited patient charts as needed in order to follow the requirements of CMS and JACHO

● Assisted the Utilization Management team with precertifications, concurrent reviews, retro reviews, and appeals with insurance companies

● Built relationships within the community to include local court systems, law enforcement, hospitals, psychiatric hospitals, physician’s offices, and schools

● Educated and trained all staff on the Assessment and Management of Suicide Risk, as well as EMTALA federal regulations and laws pertaining to the Baker Act

PSYCHCARE, LLC Titusville, FL Licensed Clinical Social Worker Contractor 01/17-06/18

● Provided psychotherapy to residents in 3 different nursing and rehabilitation centers

● Provided psychotherapy to elderly patients, as well as those with mild to severe debilitating medical diagnoses

● Provided patients with Baker Act as needed

● Led meetings focusing on mental health needs of patients including psychotropic medication management, providing support, empathetic needs, and behavior management

● Worked collectively with nursing staff, physicians, dietitians, and psychologists who also attend to the patients to ensure quality of care based on a multidisciplinary team approach

● Applied knowledge of the DSM-V-TR in order to properly treat patients with mental health diagnoses

COMPREHENSIVE HEALTH SERVICES INC, CHSI. Cape Canaveral, FL Program Director, Office of Refugee Resettlement, Department of Health and Human Services 05/16-09/16

● Supervised 300+ employees, including but not limited to: Case Managers, Clinicians and Licensed Clinicians

● Oversaw the cost-effective delivery of high-quality services that meet contract requirements and standards for assigned clientele

● Reported information to the Office of Refugee Resettlement and the Federal Government regarding unaccompanied minors and their health and well-being

● Supervised the Workforce Operations Department and assured follow through with policies and procedures

● Oversaw grievance policies and procedures regarding both staff and clients

● Managed assigned program budgets and expenditures as needed

● Oversaw development and implementation of departmental procedures and organizational standard operating procedures

● Was deployed to South Florida for 3.5 months in order to assist with developing the program

SEMINOLE BEHAVIORAL HEALTHCARE/ ASPIRE HEALTH PARTNERS Sanford, FL Crisis Stabilization Unit Clinical Supervisor/Promotion 10/12-05/16

● Added responsibilities including those completed by previous position

● Responsible for the supervision of Access and Discharge Planning staff

● Ensured that evidence based practices were being utilized on the CSU

● Worked hand in hand with nursing staff and mental health technicians

Acute Care Clinical Manager/Promotion 8/10-10/12

● Added responsibilities including those completed by previous position

● Completed group counseling for clients with mental illness, substance abuse issues and dual diagnoses

Crisis Support Specialist I/Assessment Specialist 8/07-08/10

● Provided services to individuals who were in need of mental health counseling, detoxification, drug rehabilitation and/or crisis support

● Assessed clients to determine what their needs and desires were for services and then refer them to the appropriate departments/agencies, primary indigent clients

● Applied knowledge of the DSM-IV-TR to properly diagnose all types of clients, including children and the elderly

● Developed individual treatment plans that adequately addressed the needs of the client

● Provided short term crisis counseling to selective clients on the Crisis Stabilization Unit

● Assisted with discharge planning and treatment plan reviewing

● Networked with local law enforcement agencies and community hospitals to provide services to individuals

● Provided ongoing individual crisis support counseling to individuals using the Cognitive Behavioral approach

● Supervised MSW and MHC interns throughout their internship process

● Trained new employees in the assessment process

Internship COLONIAL COUNSELING AND ASSOCIATES Orlando, FL Master’s of Social Work Intern 09/06- 04/07

● Engaged consumers with co-occurring disorders in group therapy

● Provided a comprehensive clinical analysis of consumers and made related treatment recommendations

● Completed necessary and state required paperwork for the facility

● Analyzed client's previous treatment records from other agencies

● Made recommendations for other types of treatment, including mental health assistance

WINTER PARK CARE AND REHABILITATION CENTER Winter Park, FL Social Services Intern 08/05- 04/06

● Completed social histories and intake assessments

● Developed RAP’s and care plans for clients

● Assessed clients and their cognitive/behavioral status, as well as quality of life

● Handled grievances in the facility and DCF related incidents

● Assisted residents with locating helping resources in the community

● Attended care plan and rehabilitation meetings as part of an integrated approach to treatment

● Completed discharge planning and treatment plan updates

References available upon request.



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