ETTA M. CORNETT

***** ****** *****

San Antonio, Texas

Home: 210-***-****

WORK EXPERIENCE:

Served as the IMCOM HQ Division Chief, ACS Admin Assistant (Developmental assignment 60days), Fort Sam Houston, TX. Supervisor: Tania Cuervo and Dorothy Seabrook-210-***-****.

Admin Support Assistant to the Directorate of Human Resource and Work Force Development Chief, United States Army Garrison Alaska Fort Wainwright, Alaska. 40 HRS. Supervisor: Charles R. Carr,

10-2017 to present FT.

Maintain all central point of contact for all matters related to administrative services to the Directorate of Human Resources and to the Director of Work force Development. As the administrative assistant to the Director and Chief I assist in full spectrum of development program which includes the Orientation of New Employee (ONE) program, CSM’ s midlevel supervisor course, Executive Leader’s Off Site and the Garrison Career program managers. Assist with managing the Customer Service Recognition program and assist with the IMCOM Service Culture Initiative, Department of Defense Personnel Management and Appraisal Program (DPMAP). Responsible for record management, correspondence, suspense files, timekeeping, personnel administration, TDY travel, mail distribution, records management, database management. My duties require an extensive working knowledge of policies, regulations, and procedures concerning the directorate operations and Garrison mission and a high level of analytical and research ability in order to analyze procedures, determine compliance, and recommend improvements. Work assignments involve a wide variety of problem solving skills and the must use judgment and interpretation skills. Routinely initiates coordination with points of contact at higher headquarters, (Garrison Command Group, Installation Command, IMCOM, and other DOD and Federal agencies) in the performance of assigned duties. Performance of word and data processing. Qualified typist. Possess a significant knowledge of office automation systems. Tracks and manages compressed work schedules. Coordinates with appropriate personnel to compile information used for awards, evaluations, for quarterly and annual recognition. Preparing correspondence, reports, briefings, awards, travel requests and vouchers, performance appraisal forms, officer and enlisted evaluation rating reports. Maintains and submits civilian time cards in accordance to policies and regulations. Receives and screens telephone and personal inquiries relative to the activities of the organization. Screens mail and messages and forwards to the Director and/or other directorate personnel as appropriate. Keeps directorate staff informed of important matters requiring follow-up. Maintains calendar with high responsibility for making changes and adjustments necessary to meet unexpected high-priority demands. Prepares a variety of material from rough draft wherein the work requires competitive level proficiency in typing as well as knowledge of office hardware and software systems. Correspondence produced include memorandums, personnel and administration forms, Developmental assignment to ACS for Exceptional Family Member Program assistant Aug-Sept 2018.

Regis Hair Salon, Fairbanks, Alaska 99701, Hair Stylist, 40 Hrs. 18,000 yr., Supervisor: Bobbi Zulu,

7-2017 to present p/t.

Fantastic Sam Salon, Tomah Wisconsin: Hair Stylist, 40 Hrs. 18,000 yr., Supervisor: Lydia Rybarski,

9-2016 to 5-2017

Keep work stations clean and sanitize tools such as scissors and combs. Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors. Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles. Schedule client appointments. Bleach, dye, or tint hair, using applicator or brush with newest color tech. i.e. Balayage, patchwork, vivid, ethnic relaxer, Brazilian blowouts. Update and maintain customer information records, such as beauty services provided. Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions. Operate cash registers to receive payments from patrons. Demonstrate and sell hair care products and cosmetics. Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and style hair. Comb, brush, and spray hair or wigs to set style. Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax. Administer therapeutic medication and advise patron to seek medical treatment for chronic or contagious scalp conditions. Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment. Shave, trim and shape beards and moustaches. Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance. Attach wigs or hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches or photographs.

El Dorado High School, Socorro Independence School District -Military Family Liaison 37.5 Hrs.17, 000 yr. (15July13-31March15) Supervisor: Derrick Brown Assistant Principal 915-***-****,

As Military Family Liaison officer for Socorro Independence School District at El Dorado High School I have knowledge of unique military transitional family and student issues, ability to work with professional staff, children/student, and adults. Ability to follow verbal and written instructions, ability to carry out responsibilities in a prompt and efficient manner, good organizational and communicational, interpersonal skills, ability to communicate clearly with personnel and students. Answer phones, schedule calendar, assist with substituting in class rooms, Ability to assist the military and non-military family and students to transition by maintain emotional control when under stress, by working with the family’s needs, issues and the public school dynamics. Serve as a go between two or more entities each organization. Served as point of the contact for personnel actions, awards. Used automated systems to pull reports and track personnel data. Assisted in resolving complaints and assessment s to identify customer or student’s needs. Maintain the documentation for the hiring panel, evaluation and interview score sheets, served as a recorder for the awards board. Sent email to remind nomination ballot were due. Orientation for incoming soldiers and their family. As the Socorro Independent school district Military Family Liaison I can serve as a mediator council. I work closely with the Community in Schools (CIS) Coordinator who provide referrals to the proper school authorities to which handles children at risk who are homeless and in some case needs of the military families. Provide intervention counseling to emotionally upset students in order to establish supportive trust and assist with necessary assistance for military family and students. Administrative duties answering phones, email, integrated software: Microsoft Word, Excel, PowerPoint, Coordinates and carries out attendant administrative duties required within the Class room settings. Work closely with the activity director to plan school activities for the school: prom, homecoming, western night, military night, FAFSA Night. Work with local and military community. The work requires skill to communicate effectively and to work constructively with members of all branches of the Armed Forces. The work also requires a practical knowledge of program requirements and procedures and an understanding of some of the more routine methods and techniques of counseling to the military children and their families that are in transition incoming and outgoing. As a Military Family Liaison I assist with the students with transitioning to new school by promoting our student 2 student programs. Assist students who are impacted with problems in transitioning with military moves and transitioning of the new school as each individual family member adjusts. Work closely with Communities in schools services (CIS) to use the social service case work and group work techniques to gain perspective on students at risk, the problem, the expressed and implied needs, and functioning level. Plans and formulates treatment and goals for the students that meet realistic expectations while attending high school, while adhering to the requirements and expectations of the Texas Education Laws. Manage closely our budget, grant monies, and works with the business department for management of proper accounting funds and deposit, spending of our AYPYN funds of $40,000 for our after school programs. Maintain purchase order, quotes, requests for supplies, snack requests. Maintain a log for 3000 student, for transportation request, and logistics for planning activities/events. Maintain documentation log reports of after school hours for all after school program and our partners in education (PIE). Work as sports activity game manager. Collecting all monies for UIL games and makes deposit. 40 wpm.

Ireland Army Community Hospital (05/09/2011–05-05-2013) 40 Hrs.-Executive Secretary to the Hospital

Commander and Deputy Commander of Dept. Mobilization Health Service

Fort Knox, Kentucky United States Supervisor: Michael Deaton/ COL Cornelius Maher- 845-***-****; Contact: Yes Pay Grade: GS – 8, Salary 56,000 per yr. Provide administrative advice and assistance to the MEDDAC Commander on overall management, administrative, and clerical matters and qualified typist. Utilize thorough knowledge of management principles, practices, methods, and techniques; as well as skills to integrate the organization’s mission with general day to day management of the office. Act as the official point of contact for the Hospital Commander in dealing with patients, commanders of military units, Fort Knox and Medical Command (MEDCOM). Responsible for researching, drafting and responding to Congressional Inquiries. Advise staff members of Command Group policies on current issues effecting the organization. Knowledge communication and interpersonal relations, including the ability to appropriately and courteously relate to internal and external customers in the Command and the Community. Use the IMPAC GCC to purchase supplies for the office. Experience working independently and handle routine administrative duties; skill in the use of medical computer applications in relationship to eligibility determinations, entitlement to medical treatment. Serves as the timekeeper using the Automated Time and Attendance Production System. Experience and knowledge to be able to interpret rules, regulations, policies, and procedures to make sound decisions. Use good judgment, ability to cope with a wide variety of problems and resolve them quickly appropriately and courteously relate to internal and external customers; work independently and handle routine administrative duties answer phones, manager calendars, distribute in and outgoing mail. Skills in the use of medical computer applications in relationship to eligibility determinations, admission of beneficiaries; entitlement to medical treatment, Knowledge of management principles, practices, and methods as well as skills to integrate such techniques in the requirements associated with the organization. Assisted with processing article 15 packets and award board nominations. Experience in administrative programs, functions, policies, and procedures. Perform administrative duties that require the advance use of computers and other office automation devices such as scanners and printers in which supports the Department of Mobilization Health Services (DMHS). Strong typing skills, up to 45 words per minute. Dealt with the staff and activities with higher headquarters in programming the long-range calendar. Researches and coordinates with staff elements in order to depict executive level travel, major events, social activities, and speeches. Work closely with other elements of the Command, HQ staff, and installation points of contact in scheduling and coordinating all visits, meetings, and itineraries. Proofread documents for correct grammar, spelling, capitalization, and punctuation. Assist DMHS team in devising a system that provides efficient and effective medical service to Soldiers that are mobilizing or demobilizing. Ensure that all medical personnel have been issued clearance to access various software systems needed to effectively service Soldiers at Solider Readiness Program (SRP) such as MEDPROS, CHCS, and ATTARS. Stay abreast of all military rules, regulations, and Standard Operating Procedures (SOP) to insure that mission is properly accomplished. Organized, summarized, and consolidate data in various formats. Conducts inventory and other tasks associated with property accountability. Serves as key control for DMHS granting access to available rooms. Producing statistical and narrative data summaries/reports. Contacts internal and external organizations to discuss the administration of personnel actions and services issues.

Human Resource Command-OPMD-Health Service CMD (08/26/2010 - 05/09/2011) - 40 hrs. Human Resource Assistant- Schools and Training Army Nurse Corp Branch Fort Knox, Kentucky United States

Supervisor: Eden Rado - 502-***-****; Contact: Yes Pay Grade: GS - 0203 – 7 Salary: $39,985.00 per year. Duties: Manage military personnel programs, operations, or functions, specifically the assignment and professional development of officers assigned to the health services division. Maintain a complex assignment which involves placing company and field grade officers’ active and reserve component into critical specialty positions with the joint and Army staff assignments worldwide and into professional developmental military and civilian educational programs. Directly responsible for the management, assignment instructions, correspondence, TDY orders, file, review and manage. Responsible for preparing and maintaining officer’s career Management Information files for all officers accessed on active duty. Schedules officers for attendance to military schooling that includes basic courses, Airborne School, Branch Qualification course, and career courses. Follow up on inquiries in a timely manner such as assignments, status of requisitions, school dates. Prepares officer promotion records for officers considered for the promotion board. Responds daily to both written and telephonic inquiries from both the individual officer and internal requests within US Army Human Resources Command. Establishes and maintains all required records, and files pertaining to assigned work. Makes additions, revisions, or deletions to records or files to keep them current, complete, and accurate in accordance with regulations, policies, and procedures. Uses a variety of automation systems including Microsoft Word, Excel, PowerPoint, SMS, AOR, EDAS, ATTRS, PERNET, TOPMIS, TOPMIS II, iPERMS, and MODS to acquire information used to monitor historical, strength accounting, human capital distribution. Assign quotas for the career management Nurse branch in OPMD, for all officers Army and Reserve wide. Reviews qualified quotas, and open requisitions to ensure training and schools, assignments are made within the limits of the distribution of RFO. Establishing selection criteria for advance Civilian Schooling. Work closely with all Branch Managers. Qualified typist 40 WPM.

Ireland Community Hospital (10/11/2009 - 08/25/2010) - HRA Officer Mgmt., 40 Hrs.

Fort Knox, Kentucky United States Supervisor: Nichelle Johnson - 502-***-****; Contact: Yes Pay Grade: GS - 0203 – 7 Salary: $39,850.00 per year Hours per week: 40

Manages all facets of officer actions, ratings, professional specialty pay, deployment, applications, extensions and other matters of major career or services significance. Administers the MEDDAC’s officer strength management program by monitoring all specialties, both medical and non-medical, ensuring all critical specialty strengths are maintained. Identifies losses and gains projection, coordinating with PERSCOM career office to ensure and verify requisitions. Prepares MACOM strength report, illustrating current strength by specialty, authorizations, and validated losses and gains. Provides supervisor with strength updates for command information. Prepare other ongoing reports and statistics. Researches and analyzes data to determine the eligibility of officers applying for medical bonuses and pay entitlements to include Medical Additional Specialty Pay, Incentive Specialty Pay, Medical Officers Retention Bonuses, and Board Certifications. Verifies, prepares, and submits all service obligation contracts and medical bonus agreements to PERSCOM and to Finance and Accounting Office for action. Maintains suspense system to ensure timely submission of required documents. Coordinates and oversees activities for Officer Evaluation Reports (OER) for officers assigned, attached, or in an active reserve status for IACH. Maintains OER suspense system to identify when evaluations are required and through liaison with department and higher headquarters, notes key changes or actions which mandate initiation of an OER. Monitor and ensure that OERs/ Special Pay is completed properly by qualified personnel and that licensed doctors receive their Special Pay in the proper amount, and on time. Manage and track all MEDDAC awards for 1500 or more AMEDD officers and enlisted service members assigned to USA MEDDAC Fort Knox. Access EDAS, TOPMIS II, PERNET, eMILPO, AKO FMPC, ACCESS DATABASE and other databases to create, update and process information to complete. Track all awards sent in/out from NARMC in Washington, DC. Act as liaison between Fort Knox MEDDAC, HRC,Walter Reed Army Medical Center, North Atlantic Regional Medical Center, MEDCOM and Warrior Transition Battalion to process and track all awards report and ensure timely, error-free submission. Collects information from civilian and military personnel to verify data in DMHRSi and process civilian payroll accordingly. Manage and ACCESS database to keep all soldier action data current. Produce and maintain accurate daily reports to keep all sections updated on award status. Explain standard/nonstandard pay entitlements and provisions during in/out-processing. 40 WPM

Defense Travel 194th AR BDE (07/20/2009 - 10/10/2009) - Financial Tech (TEMP POSITION)

Fort Knox, Kentucky United States

Supervisor: Pam Oughton - 502-***-****; Contact: Yes Pay Grade: YB - 0503 – 1, Hours per week: 40

I serves as Travel Card Account Technician with Citi Bank Military Accounts, my responsibilities was to manage, monitor, and reconcile civilian and military travel accounts; served as the GPC, APC, and coordinator for Citi Bank GSA Visa Travel Card Program. Reviews transaction activity reports for inappropriate use of credit card and irregularities. Monitors the over 30-day delinquent travel card report, provides delinquent letters to over 30-day traveler card users. Monitor payments of overdue balances of travelers. Submit new applications for processing. Closes accounts for personnel leaving active service or transfer accounts for those moving outside the area hierarchy. Increases/decreases ATM limit on individual travel cards as required. Arrange approval/acceptance of registration, conference fees. Serve as the program administrator of the Citi Bank Travel Card Program. Analyzes and audits travel reimbursement vouchers for accuracy. Utilizes travel log as a research tool for Budget and Managerial Accounting. Ensures all travelers have a Direct Deposit Form on file with DFAS Indianapolis. Serves as custodian for signature cards (DD577). Maintain up to date signature cards and ensures all cards are forwarded to DFAS Indianapolis. Provides advice, assistance, and pertinent information on all travel matters to travelers and administrative officials. Prepare reports as necessary. Work is performed under frequent pressure of short deadlines. Serves as consultant, as needed, in preparation of invitational travel orders, emergency travel orders, TCS travel Orders, DTS travel orders and travel arrangements military personnel and non-Federal Government employees traveling on behalf of the organization and for students attending courses, schools. Coordinates In/Out Process of personnel of the Bank of America Travel Card, Electronic Funds Transfer and signature cards. Provides expert advice and assistance on all travel matters to the organization and the regional offices.

Military Personnel Division Finance WBAMC (06/23/2008-05/01/09)-Human Resource Assistant S1 Fort Bliss, Texas United States, 40 Hrs. per week

Supervisor: Cynthia Austin- 915-***-****; Contact: Yes Pay Grade: GS - 0203 - 5 Process all Service Members financial and personnel transactions. Compute military pay entitlements based on members grade, rank, years of service, and family status. Verify and audit members Leave and Earnings Statements for accuracy. Recalculate pay transactions based on daily report of transactions. UCFR for errors and necessary changes. Finance expert and liaison for medical detachment command. In and out process military personnel during permanent change of station, extension of tours, temporary duty, attachments, retirement, and expiration term of service. Process travel orders and settlements using DTS for 5000 military and civilian finance and accounting. Independently plan and carry out assignments according to established procedures and regulations. Processing a wide variety of pay actions for military personnel. Such as pay inquiries, travel entitlements, an allowance. Organize, control and direct financial administrative support functions, includes any combination of financial preparation and procurement payment processing, data processing, and financial analysis. Involves reviewing and evaluate the service member’s financial documents for processing. Monitor work progress and oversee development of financial administration. Maintain tracking spreadsheet; maintain filing system and record management. Maintain accounting system, procedures and forms to ensure adequate control. Provide technical support and problem resolution of transaction processing and explanation. System updates and report preparation. Interpret financial data reports from the financial system accounting system. Served as the GPC, APC, and point of contact for Citi Bank GSA Visa Travel Card Program. Reviews transaction activity reports for inappropriate use of credit card and irregularities. Monitors the over 30-day delinquent travel card report, provides delinquent letters to over 30-day traveler card users. Monitor payments of overdue balances of travelers. Submit new applications for processing. Closes accounts for personnel leaving active service or transfer accounts for those moving outside the area hierarchy. Increase decrease ATM limit on individual travel cards as required. Arrange approval/acceptance of registration, conference fees. Serve as the program administrator of the Citi Bank Travel Card Program. Analyzes and audits travel reimbursement vouchers for accuracy. Utilizes travel log as a research tool for Budget and Managerial Accounting. Ensures all travelers have a Direct Deposit Form on file with DFAS Indianapolis. Serves as custodian for signature cards (DD577). Maintains updated signature cards and ensures all cards are forwarded to DFAS Indianapolis Serves as primary liaison to the finance and accounting department ensure timely completion and return of all actions. 40WPM

MILITARY PERSONNEL DIVISION (11/13/2007 - 06/23/2008) - HUMAN RESOURCE ASSISTANT

FORT WAINWRIGHT, Alaska United States

Supervisor: JOAN ROTH- 907-***-****; Contact: Yes Pay Grade: GS-0203-5 Hours per week: 40

Provides administrative and technical military personnel support for the Military Personnel. Served as point of the contact for personnel actions, awards, separation benefits. Used automated systems to pull reports and track personnel data. Assisted in resolving complaints. Maintain the documentation for the hiring panel, evaluation and interview score sheets, served as a recorder for the awards board. Sent email to remind nomination ballot were due. Orientation for incoming soldiers. Prepared, generated, managed, updates to ERB/ORB, evaluations, retirements and separations, prepares reports on EDAS and updates Emilpo records, check stats on TOPmis for REfrads and UNquals and MMRB boards.

EDUCATION:

8/2016 Certified Cosmetology Graduate with License in, Alaska, Missouri

2013 Certification in meditation of law

1 Year College DIPLOMA, 1991, COMPUTERIZE OFFICE ADMIN, GPA 2.0, ALASKA INSTITUTE OF TECH, 1984,Graduated High School ODESSA HIGH

H&R Block Tax course Cert. 2005"Knowledge of Federal Internal Revenue laws, regulations, practices,

Procedures is required. Working knowledge on a daily tasking of MODS, Microsoft Word, Excel, PowerPoint AATAPS/DHMRSi time keeper training.

ADDITIONAL INFORMATION: Completed all phases of the expanded function dental assistant (EFDA) Training 3/2002 to 4/2004 and hold graduation Certificates. Fluent in Spanish

Family Readiness Support leader: Helping families cope with deployment and referring them to the proper areas for treatment and counseling. Assisting the Volunteer Coordinator with the supervision of 50-300 spouse volunteers. Maintaining family support services. Coordinating with community agencies assists the Rear Detachment Commander in the preparation, coordination of orientations, and workshops, informing soldiers and family member regarding the functions of the Family Readiness Program and a variety of deployment and reunion issues. Maintain day-to-day awareness regarding public, Military, and/or administrative issues impacting the families of deployed military Personnel. Assist the RDC in instructing/training soldiers and their families on Family Readiness issues. Maintain regular telephonic/electronic contact with the Unity Family Programs Assistant to receive technical support of family readiness Activities and issues.

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