Dianna Lewis
Work Experience
Certified Medical Assistant
Mountain View Family Care Associates - Las Cruces, NM
October 2017 to October 2019
Taking vital signs, rooming patient, drawing up medication.
Blood draws.
Obtaining prior authorization for referrals, procedures, medication.
Verifying and updating patient's pharmacy and medications.
Electronic Medical Records system using at this is Athena Health System
Certified Medical Assistant
Aerotek Staffing/ AAMC - Annapolis, MD December 2016 to August 2017
Checking patient in through Cerner and Epic Electronic Medical Records, Taking vital signs and rooming patient, drawing medication up for injection and giving.
Verifying insurance and updating all demos.
Certified Medical Assistant
Mary Kraft Staffing - Baltimore, MD March 2016 to December 2016
Checking patient in through Epic Electronic Medical Records, Taking vital signs and rooming patient, drawing medication up for injection.
Verifying insurance and updating all demos.
Medical Assistant
Complete Healthcare Staffing - Baltimore, MD
September 2015 to February 2016
Checking patient in through Meditech and Standing Stone Electronic Medical System.
Collecting blood from patients and taking to lab.
Verifying insurance information and updating all pertained demo information.
Rooming patients
Mobile Phlebotomist
Diagnostic Laboratories - Albuquerque, NM
January 2015 to May 2015
Draw blood on genetics patients.
Travel to and from different health facilities and nursing homes.
Collect, draw and collect blood from patients.
Collect urinalysis, and blood specimens for patients who needs results right away.
Dropped stat specimens off lab to Tricore Labs.
Customer Service Rep
Xerox - Alamogordo, NM
August 2012 to October 2013
Ability to work in a highly completive environment, maintain mental focus.
Answering all incoming calls to process orders for medication.
Make payments through credit card information obtained from members.
Billing-Coding/ Receptionist
White Sands Family - Alamogordo, NM
February 2009 to November 2010
Received inbound calls and placed outbound calls to patients.
Enter all insurance documentation, verifying that all insurance information is current and correct.
Call insurance companies to resolve billing/payment discrepancies.
Collect payments from patients.
Responsible for all billing, data entry and claim filing.
Phone/ Internet Service Representative
Flowers - Alamogordo, NM
May 2008 to January 2009
Ability to work in a highly completive environment, maintain mental focus.
Educate customers and/or potential customers on whom and what 1-800-Flowers are.
Accurately process sale orders on billing system.
Maintain all sales, quality and performance standards set for the department.
Patient Registration Clerk
Gerald Champion Regional Medical Center - Alamogordo, NM
November 2004 to November 2007
Provide services in a professional and efficient manner patients, Medical Staff, guests, and hospital personnel regarding Patient Registration Services.
Knowledgeable of the financial and medical records protocols associated with the registration process.
Assume responsibility for obtaining both demographic and financial information so that patient records are accurate and to assist in patient accounts being billed in a timely manner.
Scheduling Coordinator/ Human Resources Manager
Addus Healthcare - Philadelphia, PA
February 1995 to June 1998
Process insurance referrals, check eligibility, enter referrals in to computer systems, schedule appointments, educate patients about their insurance benefits, and work with other professionals to coordinate patient care and treatment.
Coordinating daily activities and expansion of services and reporting the impact of operations to providers and division management so as to adjust clinical capacity as needed.
Direct the activities of all staff associated with this operation, including hiring, supervising and staffing.
Education
Associate in Business Office Technology in Medical
New Mexico State University - Alamogordo, NM
2001 to 2003