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Customer Service Sales

Location:
Miami, FL
Posted:
January 27, 2020

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Resume:

Thomas Wahl

Associate Director of Event Planning

Address: ***** *. *** ****, ***. 502N

Sunny Isles Beach, FL 33160

Contact: 305-***-**** / 849-***-****

Email: adbgql@r.postjobfree.com

Quality focused in Operations Management; Customer Service, Profitability and Growth

Excellence Service Quality

Operations/ Budgeting/P&L

Event/Promotion/Marketing

Strategic Planning and Execution

Organization Restructuring

Cost Saving Measures/Initiatives

Over 30 years’ experience as Director of Operations to a Private Golf Club Resort, Food & Beverage Director and Real Estate, and Property Management; focused on personalized customer services. Demonstrated ability in identifying problems, analyze causes, and address customer complaints by offering logical solutions.

My mission has always been to achieve your goals and exceed your expectations. Now a Realtor who’s offers personal service to those clients looking for a great experience, offering assistance for rentals, purchasing, selling or investment in real estate. I want to earn the opportunity to be your realtor for life and everyone you know that might need us regarding their real estate needs.

Fluent in communicating in English and Spanish. Adapts at prioritizing tasks and working resourcefully under stress and time constraints with proven performance. Can coordinate and work collaboratively with associates, lead and support a competent team to boost productivity and performance.

Today I am working in growing my knowledge and looking to implementing the latest concepts in Real Estate;

Manage investment, research foreclosures, short sales, REO and non-traditional real estate transactions.

Acquire and manage rental properties.

Project Management, property valuation, accurate expense projections, and short hold time management.

Analyze cost to maximize returns by improving all aspects of the flip property needs.

Repair and Maintenance

Professional Work History

Real Estate Miami 2017 – Present

Keller Williams Eagle Realtors – Realtor; A professional real estate agent, committed to negotiate on your behalf, with systems in place to streamline buying or selling your home, with the backing of the #1 Real Estate company in America, Keller Williams Realty.

Operations & Project Manager Captiva Lake - Punta Cana in the Dominican Republic 2014 – 2016

Provide strategic level operational leadership and steer organizational objectives to success, through conceptualizing, designing, developing and executing result focused growth strategies. Assume full accountability for startup operations for the new hotel/apartment project, along with management of sales, marketing and branding activities.

Administrative Director of Operations La Romana Country Club & Spa La Romana, Dominican Republic 1992 – 2014

Over 22 years’ experience in the service industry provided executive level leadership to oversee the flawless execution of the Club, Golf, Tennis & Spa services and ensuring the company policies and standards were met while exceeding guest expectations and membership objectives. Oversaw and managed all operations, with duties including hiring, firing, supervising, and training an extensive staff. Managed sales strategies and yield management, staffing levels, security-related matters, and all other property issues.

Education & Certifications

Bachelor of Art and Science University of Massachusetts

Specialization - School of Hotel, Restaurant and Travel Administration

- School of Business Administration

- School of Foreign Studies

Languages - English and Spanish

Professional Affiliations - Nacional Association of Realtors

- Florida Realtors

- Miami Associates of Realtors



Contact this candidate