Insurance Companies: Anthem BlueCross BlueShield, UnitedHealthCare (UHC), Aetna, Kaiser, CIGNA, MetLife, EyeMed, Aflac, Allstate Health Savings Account (HSA) and Flexible Spending Account (FSA): Health Equity, Wage Works, Discover, BenefitWallet Leave: FMLA, CFRA, PDL, STD, LTD, ADA, accommodation Excel skills: mail merge, vlookup, pivot table

System: Avionte, Salesforce, ADP (Pay force, Enterprise) Federal and state benefit regulations: HIPAA, ACA, COBRA ROMANDA BROWN

HR Benefits Specialist / Workers’ Compensation Coordinator 4780 ASHFORD DUNWOODY ROAD, 540-334, ATLANTA, GA 30338 • 404-***-**** • adbgqe@r.postjobfree.com PROFESSIONAL EXPERIENCE

Arbor Pharmaceuticals, HR Benefits Specialists, Atlanta, GA, Augusts 2017 - Present

Responds to benefits inquiries from employees on plan provisions, benefits enrollment, status changes, and other general inquiries.

Ensures the accuracy of all benefits enrollments in the HRIS system to provide vendors with accurate eligibility information.

Point of contact for all documentation regarding work related injuries and reporting workers' compensation claims promptly to third party vendor

Collaborates proactively with employees, outside healthcare providers, and third party vendor to ensure timely workers’ compensation payments

Administers the day to day leave management for company by partnering with FMLA vendor and employees.

Performs quality checks of benefits-related data.

Assists employees regarding benefits claim issues and plan changes.

Responds to 401(k) inquiries from employees relating to plan changes and contribution amounts.

Assists with the open enrollment process.

Responds to employee’s basic payroll and tax questions.

Provides necessary reports for reconciliation and billing charges.

Assists in maintaining the HRIS system by posting notices, documentation management, uploading new benefit information, etc.

Tech Providers (Client: YP – The Real Yellow Pages), HR Benefits (Contractor) Tucker, GA, June 2017 – August 2017s

Responsible for ensuring all benefit plans are administered accurately and efficiently, while adhering to regulations, collective bargaining agreement and corporate guidelines

Responsible for reviewing and analyzing any issues and/errors that arise with the day to day administration of all benefit plans, including Health & Welfare, Pension, 401k and other related programs

Work very closely with vendors and outside administrators to ensure that all plans are in compliance with regulations and maintain records for the timely completion of filings, as required by law (i.e. Form 5500, SAR, ACA, etc.)

Reconcile payroll deductions and company funding for 401(k) plans, Pension and HSA, per pay period

Validate and reconcile quarter-end and year-end reports for benefit premiums and payroll set ups

Ensure that structures for vendor interfaces are accurate and make changes, as needed (i.e. annual enrollment, union changes, etc.)

Assists in regular audits of benefit and retirement income plan reports/data and needed reconciliations

Monitors and responds to communications received through shared e-mail boxes in a timely manner Capstone Logistics, HR Benefits Specialist, Norcross, GA, July 2015 – June 2017

The point of contact for benefit inquiries and handles day-to-day benefits administration for all the benefits plans for employees in 300+ operating locations

Reviews employee files to answer inquiries and provide information regarding benefits inquire.

Investigates discrepancies and provide solutions for non-routine situations.

Participates in annual Open Enrollment program to ensure a high-quality experience for the employees, accuracy of enrollment, and timely completion before the enrollment deadline. ROMANDA BROWN Phone: 404-***-**** Page 2

Insurance Companies: Anthem BlueCross BlueShield, UnitedHealthCare (UHC), Aetna, Kaiser, CIGNA, MetLife, EyeMed, Aflac, Allstate Health Savings Account (HSA) and Flexible Spending Account (FSA): Health Equity, Wage Works, Discover, Ben

Assists with the preparation/distribution of letters and other correspondence as they relate to any benefit program.

Interprets and administers leave programs and policies in accordance with the applicable federal, state employment laws, and the company’s Leave of Absence policies (FMLA, ADA, USERRA, etc.)

Manages STD/LTD programs and vendor relationships. Ensures that STD claims are coordinated with FMLA or general medical leave

Identifies, calculates and communicates to LOA employees the benefit premiums that are due to continue coverage while on unpaid leave of absence. Ensures that collection of benefit premiums is arranged and communicated with the employee and that processing of payments is received in the corporate office

Assists in the creation and facilitation of leave administration and training programs Hospitality Staffing Solutions, HR Specialist, Atlanta GA, June 2012 - July 2015

Work in conjunction with the HR Regional Manager in providing HR support to field team members in the south region, including the Vice President, Area Managers, Account Supervisors, and hotel employees.

Execute hiring requirements – management of new hire paperwork, running backgrounds and credit checks, Form I-9, E-verify, drafting offer letters and agreements

Perform all payroll related status changes in HRIS system for corporate employees such as; new hires, transfer, payroll changes, separation and LOA

Management of new employee set up for equipment, ADP, Time force, distributions, PeopleSoft

Respond timely and accurately to all garnishments, employment verifications, unemployment claims, EEOs, subpoenas, and represent HR at unemployment hearings

Respond to employee inquiries; employee relations

Compliance Investigations, Internal and External audits

Offboarding corporate and hotel employees, prepares separation documents

Assist manager in filling vacant corporate positions

Coordinate and manages all company benefit programs for approximately 500 employees, including benefits enrollment, termination, vendors, and reconciliation of invoices.

Serve as point of contact for all employees concerning issues related to employee benefits, plan vendors, and third party administrators

Administer employee benefit programs including group medical, dental, vision, STD, LTD, group life, AD&D, EAP, flexible spending account programs, and COBRA.

Process benefits deductions and reconcile discrepancies.

Complete reconciliation and preparation of all billings related to benefit plans to ensure accurate and timely payment.

Handle benefits related reporting

Hospitality Staffing Solutions, Human Resources Coordinator, Atlanta GA

Provided HR support for employees in 70+ markets

Supported internal/external audits (DOL, client, company)

Assisted with data management for HRIS

Addressed claim issues and inquiries

Assisted with annual open enrollment periods, reconciliation of monthly benefit invoices, and setup benefits deductions in HRIS systems

Processed court ordered medical support notice,

Assisted with Healthcare Reform requirements

Generated date reports for audits, headcount, metrics, processes

Assisted with wage and hour implementation

Assisted with filing of the EEO1 report

Supported HR leadership and team

Hospitality Staffing Solutions, Human Resources Tele-Recruiter, Atlanta GA

Worked with HR Managers, Field Recruiters, Supervisors, and Area Managers to develop and implement recruiting and selections strategies for both exempt and non-exempt positions ROMANDA BROWN Phone: 404-***-**** Page 3

Insurance Companies: Anthem BlueCross BlueShield, UnitedHealthCare (UHC), Aetna, Kaiser, CIGNA, MetLife, EyeMed, Aflac, Allstate Health Savings Account (HSA) and Flexible Spending Account (FSA): Health Equity, Wage Works, Discover, Ben

Established over 200+ recruiting channels/partnerships in various target markets

Drafted and modified existing job descriptions and managed job postings

Advertised using various media such as newspapers, radio, traditional online job boards, and social networking sites

Coordinated and participated in job fairs with 100+ applicants for various hospitality positions within the company

Assisted HR managers with hiring procedures, screening of candidates, coordinating interviews, ensuring Form I-9 compliance, and conducting reference checks

Documented all information in Salesforce and provided weekly reports

Maintained records for new hires, temporary, and terminated employees. Truckers America, Recruiter, Dallas, TX, April 2011 – May 2012

Recruited qualified commercial drivers for transportation service throughout the US and Canada

Recruited owner operators, company drivers and students for various transportation fleets

Screened candidates in accordance with company and D.O.T. standards and used applicant tracking system (ATS) to follow candidates from application through placement

Answered incoming calls from prospective drivers, responded to online inquiries and made outbound calls

Submitted applications and required documents to clients

Developed and maintained a network of contacts to help identify and source qualified candidates

Created and posted advertisements for open positions SATBT Staffing Agency, Recruiter, Dallas, TX January 2011 – December 2011

Recruited qualified candidates for customer service, technical support, and sales positions

Collaborated with all levels of management to develop and implement staffing plans

Reviewed and processed applications for employment

Placed job advertisements for open positions

Carefully pre-screened all candidates’ resumes

Communicated with candidates via phone, email, and chat

Provided detail entry of information on candidates in database EDUCATION: Bachelor of Arts Degree, University of Alabama at Birmingham AFFILIATION: The Society for Human Resource Management (SHRM) TECHNICAL: Microsoft Outlook, Word, Excel, PowerPoint, Visio, ADP, Avionte, Salesforce, Dayforce

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