Customer Service Food

RinorKeci

Waiter

PERSONAL SUMMARY

Communication, commitment, honesty and accuracy are his strong points.

Responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.

A polite, well spoken and hard working waiter with experience of working in a busy bar coffee environment looking after the needs of patrons.

Always approachable, cheerful and possessing good observation skills as well as the ability to work alone or as part of a team. Responsible on performing the following tasks to the highest standards

WORK EXPERIENCE

Bar Kevin

Waiter June 2013 – 2019 up to present – Tirana,Albania

Responsible for welcoming guests to the bar coffee and beverage menu while serving/delivering drinks to guests.

Duties:

Serving the clients in Bar coffee

Providing a warm welcome for customers.

Receive food and drink order and serve customer requests to the standards required.

Delivering top quality service and ensuring all drinks and products are presented to the highest standards.

Answer guest queries in a polite and helpful manner.

Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery.

Check on customers asking if they are enjoying their meals and services

dion club july 2009 2013 tirana Albania

.Waiter responsible for customres and serving delivering drinks cocktails and juices

Bar “Whiskey & Blues

Waiter - Prill 2006- June 2009 Tirana,Albania.

Responsible about serving the guest politely by smiling and completion their requirements.

KEY SKILLS AND COMPETENCIES

Have a full knowledge of all food and beverage and procedures

The motivation to learn new knowledge and skills.

Knowledge of food,spirits, cocktails, and juices.

Able and willing to work varying shifts including weekends and holidays.

Ensuring that customers enjoy their meals and taking action to correct any problems

Physically fit to work under the pressure

Bar “Deus”

March 2004- April 2006

Waiter .

Responsible about serving the guest politely by smiling and completion their requirements

PERSONAL DETAILS

Rinor Keci

Birthday: 25. 11.1987

Nationality: Albania

********@*****.***

Mob: +355*********

AREAS OF EXPERTISE

Guest satisfaction

Serving meals

Customer service

Up-selling food and drink

Taking customer orders

PROFESSIONAL

English speaker

EDUCATION

– HIGH SCHOOL

Babrru – 2000-2003

PERSONAL SKILLS

Team player

Hard –Working

Self motivated

Competitive mindset

Communicating

Guest focused

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