Amber M. Sulser

*** ****** **** **

Lexington, SC 29072

803-***-****

Summary:

Hello. My name is Amber Sulser and after a two year stay at home to care for a grandmother with Alzheimer’s Disease, I am now ready and excited to return to the work force. I am now hoping to find a position that I can take on and feel good about. I would like to join a company or team where I could be an asset as well as have something for me that I can feel fulfilled by. I enjoy working and meeting new people and I am very ready to do just that.

Education:

Midlands Technical College – Attended part time while working full time with NCR Corporation 1992-1997

Airport High School – Diploma received and I graduated in May 1991

Experience:

Sistercare, Inc.

November 2019 – Present

I am the Executive Assistant to the Executive Director of Sistercare. I work closely with the Executive Director and handle all of her daily administrative tasks. I use Outlook, Excel, Word daily to perform my duties. I deal with all of the public donations made to us as we are a non-profit organization. I am back the up for answering the phones and greeting guests as they arrive. I keep track of incoming donations and handle the “thank you” correspondence. I handle sensitive and confidential information every day.

SCDHHS:

September 2017 – November 2019

At SCDHHS I currently am serving as the administrative assistant to three directors within Health Programs. Daily, I manage their calendars, schedule their meetings as well as meetings for the entire department. I also handle travel reimbursements, purchase orders and shopping carts to purchase office supplies for our department. I attend meetings and take notes/minutes as needed. I have recently started assisting in handling appeals where I keep track of all incoming information regarding appeals and serve as a sort of liason between representatives. I now regularly attend the weekly MCTRA meeting and help keep track of MCTRA requests and maintain the MCTRA spreadsheet on the shared drive that all parties can access to stay updated on requests and changes and so forth. I also help process and handle the paperwork for the quarterly PCMH payments. I have written and documented a process for this as well. I help have new hires set up and handle getting them into our New Employee Orientation, I enter the IT tickets to obtain their user ids, passwords and email addresses. I also help obtain their security badges, parking spaces, RSA tokens, computers and telephone equipment. As well as new hires, I handle employee exits. I take care of 114’s and their Employee Clearance Checklist ensuring that all items that belong to our agency are returned before they exit.

NAI Avant:

Sales Administrator

June 2010-June 2016

I began working with NAI Avant (a commercial real estate firm) as their receptionist. I was promoted quickly to their Sales Administrator position and I held that position for the Columbia as well as the Charleston offices. Later they added Sign Manager to my responsibilities. I was in charge of the installation of, maintenance of and removal of up to 1400 signs we had in the field at one time. As the Sales Administrator I was basically the gatekeeper of very confidential information, I maintained the brokers deal paperwork, I calculated their commissions based on numerous determining factors and handled paying them as their deals closed. Since they were only commission based, I also maintained tax records for them throughout the year and when tax time came around, I had them ready to go. They would come to me and receive a file that I created throughout the year that they could easily take to their tax preparer and they were all set. Confidentiality and patience were key in this position and I was often told I was the best SA they had ever worked with. I really enjoyed the time with my brokers.

Cameron and Barkley:

June 1999-June 2001

Cameron and Barkley (Now Hagemeyer) was the number 1 tool distributor in the Southeast at the time that I worked there and I managed 10 administrative employees that ranged from front desk receptionist, order management associates, and several administrative assistants. I was the sole purchasing agent for the industrial as well as the electrical side. The office manager position was created once the Operations Manager saw a need for it and he gave the position to me. He bragged about how attendance, morale and the overall office workflow improved once I was in this position. I still handled the purchasing side while being the Office Manager. I handled interviewing, hiring and firing while in this position.

NCR Corporation:

June 1992-June 1999

Order Management Associate/Production Planner

NCR hire me right out of high school for a data entry position that was supposed to last for 3 months. I was quickly promoted and hired on as a full time/permanent employee an became and Order Management Associate and later a Production Planner. I had a product line and a group of individuals who built a specific product line of computers and I was in charge from the time an order was created until it was a physically built and tested computer ready to ship out of our door. I worked with internal as well as external customers daily. Eventually I became one of the team leaders on our largest account and that was Wal-Mart. I was involved in changing all of the Wal-Mart stores across the US from cash registers to the scanners they use now. I was the youngest person there to have ever worked in such a capacity by a solid 10 years. NCR had a wonderful tuition assistance program that I took full advantage of and although I never graduated with an actual degree, I learned so much about business during my time at Midlands Technical College. I also coordinated an after work volleyball league for about 75-85 employees. I organized weekly games and tournaments for about 12 teams.

Tapps Department Store

January 1985- May 1991

Fragrance Model

When I was 12 I had a special opportunity to go to work for Tapps Department store on Main St in Downtown Columbia after school and on weekends. Because I was 12, my mother had to obtain a special work permit from the state of SC so that I could take the job. I was so excited! I was allowed to dress up in the beautiful clothes that they sold and I gave out cosmetic and perfume samples to customers. I had a blast but I actually learned a strong work ethic at a very young age. I showed up and showed up on time and since I was always praised for that, I continued that in every other job that I have ever had. I remember feeling lucky that I was allowed to work there at such a young age so I always wanted to present myself in a responsible and mature way. I worked there until I graduated from high school and took in my position with NCR Corp.

SKILLS

●Microsoft Office

●Microsoft Outlook

●Excellent verbal as well as written communication skills

●Typing

●Copiers (even the VERY large and complicated Xerox type), fax machines, scanners, PC as well as any type of standard machines found in an office and even some less than standard machines such as a laminator, etc

●Ability to learn new software programs swiftly and with ease

●Current on new technology