Customer Service Sales

ANNALISA FLORES SOLIS

Minglanilla Cebu adbglk@r.postjobfree.com

Mobile: 092********

CAREER OBJECTIVE

To occupy a position that will allow utilization and enhancement of my knowledge and skills as well as growth and progress to your organization.

Educational Attainment

EDUCATIONAL QUALIFICATION:

• Tertiary Level : Bachelor of Science in Secretarial Adm. (USJR)

• Secondary Level : CNHS (1992)

• Primary Level : Mandilikit Elem. School ( 1988)

WORK EXPERIENCES:

Secretary (Oct.2012 -2017)

Worked for: Dragon Offshore Industries LLC Dubai UAE

Duties:

Attending telephone calls and renders quality customer service.

Responsible for all the e-mail queries which has to be recorded in the log book. The same to be distributed to respective operations executive as per the instruction from the operation supervisor.

Preparation of competitive quotation for all assigned enquiries.

Interpret the enquiry and understand the items thoroughly on each assigned enquiries.

Negotiate and get the competitive price from the right vendor locally/overseas in order to prepare the competitive offer to the client.

Recheck, analyze and correct the quotation if required, before sending the final quotation to clients.

Daily intensive follow up on the quotations with clients.

Having a thorough knowledge of our stock items which can bring higher margin and update the stock list.

Preparing sales order and negotiate for maximum discount from vendors before issuing purchase orders.

Maintaining up to date supplier list & contacts, and creating a healthy relationship with the clients & suppliers.

Handling of incoming & outgoing correspondence.

Scanning of docs, sending emails and filing of docs

Purchasing Dept. (August 2010-July 2012)

Workedfor: Oyster Cargo and Shipping LLC, Dubai, UAE

Duties:

Receiving requisitions from different vessels sent from the Capt.

Getting quotations at least 3

Making comparison table

Getting approval from Dept. head

Once approved arrange the delivery to the vessel with the coordination from Customs officer

Arranging of payment to the supplier

Scanning of docs, filing and sending of emails

Warehouse Staff (October 2008-May 2010)

Worked for Oyster Cargo and Shipping LLC

Duties:

Warehousing activities-preparing orders of clients by proper picking of safety gear goods from the warehouse from the client’s list of orders.

Proper packaging of goods in boxes and arranging in palletes

Doing a quarterly inventory of stocks.

Maintaining stocks through daily arrangement and organization

Following immediate instructions with the superior

Received orders of the clients.

SKILLS

Ability to work with a variety of individuals clients, Employees and applicants

Good in oral as well written communication

Able to deal with various level of the organization

Capable of working under pressure both independently and in a term environment

Proficient with Microsoft Word, Excel, and PowerPoint

Open-minded for the new generation concept.

Honest, flexible, resourceful and hardworking

Good licensed driver.

Personal Details

Date of Birth:January 3, 1974

Nationality : Filipino

Civil Status : Married

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