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Customer Service Teacher

Location:
Mount Wellington, Auckland Region, 1060, New Zealand
Salary:
$45000 +
Posted:
January 27, 2020

Contact this candidate

Resume:

M: +64-021******** E: adbggj@r.postjobfree.com

OBJECTIVE

Seeking a role where a broad and successful background in student education as well as in various administration, sales and customer service roles can be utilised. PERSONAL SUMMARY

Qualified and devoted teacher with a broad professional background that also includes social work, administration and customer service.

Sincere passion for student education, with the ability to build a positive and caring learning environment with students, parents and staff.

Excellent communication and interpersonal skills with the ability to relate effectively and professionally with people from all backgrounds in a culturally appropriate manner.

Hardworking, friendly and helpful team player, who enjoys liaising closely with and helping individuals achieve excellent outcomes.

Strong administration and support skills, with a strong customer service focus and a proven track record in providing a highly organised, friendly and professional frontline experience.

Proven time management skills, high attention to detail and dedicated to achieving all tasks on time to a high standard.

CAREER HISTORY

Teaching/Student Education

2001 – Present MINISTRY FOR EDUCATION, FIJI

EXECUTIVE TEACHER for Vakabuli Primary School (Band F ) (2017- 2018).

ACTING ASSISTANT HEAD TEACHER for Korovuto Primary School (Grade ED5A) (2016).

TEACHER for Ministry of Education, Fiji (Grade ED8A) (2001- 2015) Responsibilities:

Provide assistance to the Head Teacher in leading, guiding, monitoring and reporting on the implementation of the Fiji National Curriculum Framework and other organised school based programmes for improvement in student performance.

Provide professional guidance for all staff and stakeholders to ensure that consistent and appropriate teaching and learning practices are maintained.

Monitor, assess and report on student learning for the purpose of improving learning and teaching programme outcomes.

Assist the Head Teacher in Monitoring teachers performance and providing developmental feedback for teachers.

Supervise and teach own class level(s) and promote the teaching and learning of vernacular and conversational languages.

Establish and sustain effective, constructive and respectful relationships within the school, with parents and the wider community.

Experienced

Teacher and

Lingam Administrator

Postgraduate Diploma in Educational Leadership, B.Ed(Primary) Shiu

Curriculum Vitae Page 2 of 4 Shiu Lingam

Assist the Head Teacher in optimising the school’s financial, physical and human resources through sound management practices and organisational systems to achieve the MoEHA s vision, goals and objectives of student centred learning.

Assist the Head Teacher in actively contributing to corporate requirements of the Ministry, including planning, budgeting, discipline and staff selection activities where required. Major Achievements:

Coordinated the opening of a new walk way, officiated by the assistant Director of Social services - Ministry of Social Services. -2019

Coordinated the Annual awards Nite for students outstanding performance during academic year 2015-2019

Successfully managed various projects at Vakabuli Primary School, including building of two rest place for students, organised educational diagrams on the walls, helping plant pineapple for the primary school, painting the school and organising a new school noticeboard for all streams. -2018- 2019

Selected to be President of Nadi Primary schools Soccer Association -2016-2017

Selected to be Vice President of Nadi Primary schools Soccer Association -2015

Coordinated the opening of a new computer lab and the library, officiated by the Honourable Minister for Education, Culture & Heritage (2016).

Successfully managed various projects at Korovuto Primary School, including building new male and female abolition blocks for Teachers and Visitors, posting signage around school compound and educational diagrams on the walls, commercialising the school garden, helping plant sugar cane for the primary school, painting the school, organising a white board for Years 5-8 students and organising a new school noticeboard (2015-16).

Hosted a lunch for the Prime Minister, Attorney General and Minister for Transportation for Sugar Cane Farm at Korovuto College (2016).

Volunteered to be Committee Member of the Community Development Club (Nayi Soch Naya Vision).

Selected to be President of Lautoka Primary Schools’ Sports Association (2008 -10)

Awarded “Administrator Of The Year” by Lautoka Football Association (2008)

Selected to be Treasurer of Lautoka Primary Schools’ Sports Association (2006 - 7)

Entrusted to act as Health and Welfare Officer for Fiji Red Cross Society, Lautoka Branch (2006 -7)

Appointed to be the Youth Coordinator for Fiji Red Cross Society, Lautoka Branch (2006)

Entrusted to be the Liaising officer for Oceania Football Championship Under12 Festival of Football Fiji –Vanuatu Country (2006)

Appointed as Committee Member for Fiji Teachers Union, Lautoka Branch (2006 – 11)

Elected as Assistant Secretary for Fiji Teachers Union, Lautoka branch (2005)

Selected to be Assistant Secretary for Lautoka Primary Schools Sports Association (2005)

Completed Leaders’ Basic Training Course from Fiji Scouts Association (2002) Administration and Other

Sep 2004 – 2010 LAUTOKA PRIMARY SCHOOLS’ SOCCER ASSOCIATION PRESIDENT (volunteer) - Lautoka Primary Schools Sports Association -2008-2010

- Nadi Primary Schools Soccer Association - 2016-2017 VICE –PRESIDENT (volunteer) –Nadi Primary Schools Soccer Association - 2014-2015 TREASURER (volunteer) - Lautoka Primary Schools Sports Association - 2006-2007 SECRETARY (volunteer) - Lautoka Primary Schools Sports Association - 2018-2019 ASSISTANT – SECRETARY (volunteer) - Lautoka Primary Schools Sports Association – 2005-2006 Responsibilities:

Be in control of the club's money, its collection, and disbursement.

Keep accurate books that will enable to give a full financial report whenever requested. Major Achievements:

Recognised by parent soccer body for displaying excellent administration skills and for consistently meeting all set performance standards of financial management. Curriculum Vitae Page 3 of 4 Shiu Lingam

QUALIFICATIONS AND PROFESSIONAL DEVELOPMENT

Postgraduate Diploma in Educational Leadership – UniFiji (2018)

Bachelor of Education (Primary) – FNU (2015)

Diploma In Accounting TPAF - completed 14 units

Basic First Aid & OHS Training – Ministry for Education, Art, Culture & Heritage (2016)

Certificate III & IV in Financial Services (Accounts Clerical) – TPAF (2005) Units completed include:

Communicate In the Workplace

Health & safety Practices In Workplace

Work in a Financial Services Environment

Budgeting

Business Computing

Company Accounts

Computer Accounting Systems –MYOB

Office Tax Procedures

Certificate in Advance Business Accounting – TPAF (2005)

Certificate in Fundamentals of Business Accounting - TPAF (2005)

National Occupational Health & Safety Services Training (Modules 1 & 2) (Jun 2003)

Certificate In Primary Teaching LTC (1999-2000)

Various other training and professional development courses:

Certificate of Participation in Water Safety

Practices or Swimming Lessons, Casualty

Recognitions, Recuse Techniques and

Resuscitation

Certificate of Participation in Soccer

Coaching

Environment Education Professional

Development

Messengers of Peace, International Day of

Peace and National Launching – 2017

Leaders’ Basic Training Course (Stage 1&2)

National Literacy Training for Lower

Primary

National Numeracy Training for Lower

Primary

Quality Customer Service

Telephone Etiquette

MEMBERSHIPS

Women’s Club Committee Member – Assist in educating unemployed women, and guiding them to generate income and become self-sufficient.

SOFTWARE / TECHNICAL EXPERTISE

MS Office (Word, Excel, PowerPoint, Access, Outlook) and MYOB PUBLICATIONS / PRESENTATIONS

Research Proposal– Class Size and its Impact on Students’ Achievement in Primary Schools: A Case Study of a Primary School in Lautoka, Fiji.

Presented on ‘Sexual Health Reproduction & Gender-based Violence Community Outreach’ to an audience of 50 people.

PERSONAL

Status: New Zealand Resident

Languages: Fluent (written and oral) in

English.

Fitness: In excellent health.

Licences: Full Drivers Licence.

Interests: Socialising, meeting people,

visiting places, community services,

cooking, listening to music, playing soccer

and volleyball, Driving

Curriculum Vitae Page 4 of 4 Shiu Lingam

REFEREES

Siliva Soakula

Head Teacher

Vakabuli Primary School Lautoka, Fiji Islands.

Mobile: 679-***-****

Email: adbggj@r.postjobfree.com

Kumar Thuraisingham

Project Manager, Auckland Construction and Electrical Solutions Ltd. adbggj@r.postjobfree.com

(Mobile: +640*********)



Contact this candidate