Employee Relations Management

Kenne Andro Tena

# ** ******* ******** ****. *******, Antipolo City

(02) 646-9164, 917-***-****, ***.****@*****.***

Summary of Qualifications:

-Employee Relations

-Labor Relations

-HR Administrative functions

-Managing employee grievances

-201 file management and tracking

-HRIS Management

-Client Management

-Performs duties in utmost confidentiality

Professional Experience:

Tyco Electronics (John Clements)

HR Generalist

November 7, 2019 to December 11, 2019

General Responsibility for Indonesia and Philippines

Compensation and Benefits Administration

Timekeeping

Administers both government-mandated and company-initiated benefits which includes government and company loans

Maintains a record of all employee movement such as promotion, regularization, and merit increase / salary adjustments

Employee Engagement

Records Update

Contract Review

oHMO

oManpower Constultancy

Manpower Group

Sr. Consultant

September 23, 2019 to October 23, 2019

General Responsibility

Account Management

Handling 100 FTEs (Abbot, JP Morgan, Maybank etc.)

Conducting client / account visit daily

Meeting with stakeholders and discusses updates and concerns

Focus Group Discussion

Participates in meetings that involve a range of issues as needed and/or assigned (e.g. personnel actions, regulatory requirements, actions involving outside agencies, inter-department needs, collective bargaining, etc.)

Employee Relations

Serves termination notices

Facilitates exit procedure for resigned and terminated employees

Conducts exit interview survey and report

Employee grievances and employee discipline

Conducts investigation on complaints and grievances

Facilitates the resolution of any employee relation problem

Disciplinary Action Issuance to employees

Performance Management

Ensure timely communication / execution / completion of the Performance Management Process

Tracks and monitors performance evaluation

Prepares employment documentation for regularization

Compensation and Benefits Administration

Timekeeping

Administers both government-mandated and company-initiated benefits which includes government and company loans

Maintains a record of all employee movement such as promotion, regularization, and merit increase / salary adjustments

Acquire BPO

HR Generalist

March 3, 2019 to Present

General Responsibility

Employee Relations

Serves termination notices

Facilitates exit procedure for resigned and terminated employees

Conducts exit interview survey and report

Employee grievances and employee discipline

Conducts investigation on complaints and grievances

Facilitates the resolution of any employee relation problem

Disciplinary Action Issuance to employees

Account Management

Handling 600 FTEs (Shaw and Ortigas)

Conducting client / account visit daily (Ortigas and Shaw)

Meeting with Leaders / Supervisors and discusses updates and concerns

Focus Group Discussion

Participates in meetings that involve a range of issues as needed and/or assigned (e.g. personnel actions, regulatory requirements, actions involving outside agencies, inter-department needs, collective bargaining, etc.)

Reporting

Provides monthly report to Management

oAttrition per Month

oNew Hires per Month

oCase Management Reports

o201 Requirement Reports

Satellite Office Solutions Pty. Ltd.

HR Specialist / Generalist / Safety Officer

February 13, 2017 to February 28, 2019

General Responsibility

Employee Relations

Serves termination notices

Facilitates exit procedure for resigned and terminated employees

Conducts exit interview survey and report

Employee grievances and employee discipline

Conducts investigation on complaints and grievances

Facilitates the resolution of any employee relation problem

Disciplinary Action Issuance to employees

Back-up: Time Keeping and payroll processing

Account Management

Conducting client / account visit daily

Meeting with Leaders / Supervisors and discusses updates and concerns

Focus Group Discussion

Participates in meetings that involve a range of issues as needed and/or assigned (e.g. personnel actions, regulatory requirements, actions involving outside agencies, inter-department needs, collective bargaining, etc.)

Performance Management

Ensure timely communication / execution / completion of the Performance Management Process

Maintains performance evaluation tracking system

Tracks and monitors performance evaluation

Prepares employment documentation for regularization by issuing a Personnel Action Memo (PAM)

Compensation and Benefits Administration

Administers both government-mandated and company-initiated benefits which includes government and company loans

Maintains a record of all employee movement such as promotion, regularization, and merit increase / salary adjustments

201 Management: Handles HR Information System and 201 files

Employee Engagement

Works with rest of HR team on company events

Conducts new hire orientation

Records and Reports Management

Prepares monthly and year-end reports on terminations, transfers, promotions, disciplinary action and other information required

Microsourcing

Sr HR Operations Specialist

September 2016 to November 2016

General Responsibility

Serves employees and trainees to HR related inquiries; administrative work like filing and scanning of documents and routing of clearances.

Conducts New Hire Orientation

Employee Records

HR Business Partner - partner with Management Employees to all sites with regard to employee concerns

Roll out site events and partner with Management Team to ensure high compliance rate

Issuance of Government Loan/s (SSS and Pag-Ibig)

Providing ATD’s (Fitness First, Medicine, Loans, Etc.)

Handling all concerns of all Management Employees

Labor Relations

Reports:

oDisciplinary Action

o201 File Management

Program Calibration with stakeholders for tools/system updates

Administrative Hearing Process/Due Process

Sends separation from company emails

Processing of Clearance/s of separated employees

Attendance Validation, Time Keeping and Payroll Reports

Pre-Employment Requirements Processing

Ticket Management

Omnglobe International

HR Specialist

March 2015 to August 2016

General Responsibility

Serves employees and trainees to HR related inquiries; administrative work like filing and scanning of documents and routing of clearances.

Conducts Initial interview for IJP Applicants

oProcess applications

oValidates infraction (if necessary)

Conducts New Hire Orientation

Conducts Birthday Bash and Theme Days

Handling all concerns of all account / programs

Conducts administrative hearing for employees / trainees.

Validates and updates infraction reports

Reports:

oDisciplinary Action

o201 File Management

oMonthly NCNS Report

oMonthly Disciplinary Action Report

Program Calibration: HR Updates

Administrative Hearing Process/Due Process

Sends separation from company emails

Routing and Processing of Clearance/s of separated employees

ePERFORMAX CONTACT CENTER

HR Specialist - Operations Support (Promotion)

January 2014 to March 12, 2015

HR Associate - Operations Support (Lateral Movement)

July 16, 2012 to January 2014

HR Associate – Mobile Solutions

June 2008 to July 2012

General Responsibility

Serves employees and trainees to HR related inquiries; administrative work like filing and scanning of documents, releasing of final pay to separated employees and routing of clearances.

Handling all concerns of all account / programs

Conducts administrative hearing for employees / trainees.

Validates and updates infraction reports

Reports:

oHelpdesk assistance

oDisciplinary Action

o201 File Management

Program Calibration with stakeholders for tools/system updates

Administrative Hearing Process/Due Process

Sends separation from company emails

Processing of Clearance and Final Pay of separated employees

Assisting policy certifications

Ad hoc: Answering Helpdesk request

Reports being generated:

201 File Management

Disciplinary Action

Exit Interview

Locker assignment

Tracking of NCNS/RTWO for Employees and Trainees.

NCNS and Return-to-work-order/notice

Ad hoc

MARINE BENEFITS ASSISTANCE SERVICES

Information Management Support

Customer Services Representative

October 22, 2007 to June 2008

Job Description:

Marine Benefits Assistance Services is also a medical insurance company for seafarers.

Information Management Support roles are:

Maintaining the Web Portal

Encoding using MS Excel and SQL

Maintaining the Members information to the Database

Answering calls or inquiry from Members regarding their eligibility

Layout/ Graphic Design on Membership ID Cards and Brochures.

ONLINE VIRTUAL WEB CONSULTING Inc.

Information Administration Unit

January 21, 2007 to September 18, 2007

Job Description:

Online Virtual Web Consulting Inc. is a medical insurance company for Seafarers/ Seamen. Information administration unit role are:

Maintaining the Web Portal

Encoding using MS Excel

Maintaining the Members information to the Database

Answering calls or inquiry from Members regarding their eligibility

CITISAVINGS BANK

TeleMarketer

August to October 2006

Job Description:

Making calls to prosprective people and offers them to avail product which is Personal Cash Loan with low interest rate monthly.

Educational Attainment:

College

2002- 2006 University of Santo Tomas – Faculty of Arts and Letters

Bachelor of Arts Major in Sociology

Secondary

1998- 2002 Kostka School Marikina

Trainings and Seminars attended

DOLE Basic Occupational Safety and Health (BOSH)

May 22-25, 2018

HealthCare Advantage Institute, Pasig City

Basic Learning About MS Application and Virtual Benefits Administrator (VBA)

January 15-20, 2007

Boardroom, 9th flr. Times Plaza Bldg UN ave. Malate, Manila

P.E.R.F.O.R.M Seminar 2009

July 13-17, 2009

Building a Strong and Loyal Team

Career Development

Project Management

Coaching Basics

Getting Promoted

12th Flr. Pacific Star Bldg. Makati City

P.E.R.F.O.R.M Seminar 2010

July 19-22, 2010

Winning Ways to Whip Word (MS Word 2003)

Feedback: A Two-way Avenue to Effective Communication and Success

Exorcising Excel Exasperations (MS Excel 2003)

Create your Module the ePerformax Way

12th Flr. Pacific Star Bldg. Makati City

Skills

MS Applications: Excel (Advanced), Word, Powerpoint, Frontpage, Publisher, Outlook

Adobe Photoshop

Research

Analytical with a strong attention to details

Can effectively communicate with all levels of the company

Inventory Management

Personal Information:

Date of Birth: July 31, 1984

Place of Birth: Sampaloc, Manila

Age: 34 years old

Sex: Male

Height: 5’10

Weight: 240 Lbs

Status: Widow

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