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Customer Service Representative

Location:
Suwanee, GA
Salary:
12.00
Posted:
January 28, 2020

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Resume:

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

ROBERT

SHULER

R 2100 Parliament Drive,

Lawrenceville, GA 30043

813-***-****,

adbg9h@r.postjobfree.com

Experienced Senior Registrar with 8 years of experience, successfully handling Record keeping, and customer service functions. Knowledgeable about related regulations, and best practices. Eager to help customers, and other staff efficiently, and with an upbeat attitude. Attention to detail Client and vendor relations Communications Customer service Data analysis Dependable

Detail oriented Documentation and reporting Inventory management Issue resolution Marketing skills Multi-tasking and negotiation Accontant Clerk April 2019 - Current

United States Postal Office Tampa, Florida

* Maintain proper inventory

*Controls and eliminate workflow gaps, to balance projected demands with on hand supplies.

*Gather, evaluate, and summarize account data in detail Financial reports.

*Manage and respond to all correspondence, and inquiries from customers, and vendors.

*Proactively identifies all accounting errors, by developing cross-referencing databases.

*Enter all Financial information, and payments to guarantee accurate, and on-time payments for employees, and vendors.

*Apply proper codes to invoices, files, and receipts to keep records organized. Window Clerk April 2017 - April 2019

United States Post Office Tampa, Florida

Used automated mail processing equipment to sort, and collate mail. Assisted customers in completing, and submitting forms to update information, report stolen mail. Planned routes, and service updates, to improve customer satisfaction. Provided service, and sales to walk- in customers. Handled claims, consistent with corporate policies, and procedures. S

EDUCATION

Manual Clerk/ Warehouse October 2013 - April 2017

United States Post Office Tampa, Florida

* Prepared relevant SRM documents in conference with safety Management.

* Managed quality assurance programs, including on site evaluations, internal audits, and customer surveys.

* Performed various administrative functions, including filing paperwork, delivering/ sorting mail, office cleaning, and bookkeeping.

* Operated forklift machines

Customer Service Representative April 2017 - Current United States Post Office Tampa, Florida

Accurately completed cash register transactions.

Educated customers about product options to exceed their experience. Effectively executed visual merchandising and marketing initiatives. Estimated alteration of merchandise and cost of repairs. Received and processed cash and credit payments.

Receive inbound/outbound calls

Debt Recovery

Collection

Business Administration May 2023

SPC - St. Petersburg/Gibbs Campus, St. Petersburg, FL



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