DORENDA MARTIN
Customer Service
CONTACT
ADDRESS:
Winston-Salem, NC 27105
PHONE:
EMAIL:
adbfsf@r.postjobfree.com
SKILLS
Type: 70 wpm
Empathetic listener
Attention to detail
Strong organizational skills
Excellent communication
Quick learner
Ability to work with minimal supervision in a remote location
Willingness to obtain certifications for job as well as advancement
EDUCATION
Winston-Salem State University
6/97 – 12/02
Medical Technology/Computer Science GPA: 3.89
Triad Community Kitchen
11/17 – 4/18
Certified Chef/Managerial ServSafe GPA: 3.98
WORK EXPERIENCE
Williams-Sonoma Seasonal Customer Service
11/19 – Present
Work from Home High-Volume Call Center
Providence Restaurant Catering Chef
4/18 – Present
Catering services for DoubleTree Hotel Restaurant services
GMAC Licensed Insurance Agent/Customer Service
02/05 – 07/08
Licensed Property and Liability Agent, High volume call center, Customer Service
WORK FROM HOME ABILITIES
Home office free of interruptions
Laptop Windows 8.1, Chrome, Internet Explorer
64-bit processor
Multiple USB ports
Proficiently utilize Windows OS
Web camera
Noise canceling, USB headset, non-bluetooth
DSL Hardwired Ethernet between modem and PC w/o adapter
Ability to speak effectively with customers and employees