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Customer Service Representative

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
5000
Posted:
January 25, 2020

Contact this candidate

Resume:

Yvette Kristina A. Hernandez

Dubai, United Arab Emirates

+971*********

adbfrf@r.postjobfree.com

Objective:

To have a contributory role for the overall success of the company by fully utilizing my skills and experiences and to share the knowledge that I have learn and gain more valuable learning that can help me in the future.

Qualification Skills:

Can work with minimum supervision and willing to work overtime.

Good in oral and written communication skills.

With Knowledge on Basic Information Technology using Computer and Managing Files, Word Processing, Spreadsheet, Database, Presentation and Information and Communication.

Customer Oriented.

Work Experience:

Solid Building Contracting L.L.C. (Dubai,UAE)

Secretary

April 1,2016 up to present

1.Making LPO for all the suppliers and subcontractors for each projects.

2.Process Interim Payments for each projects of the company.

3.Compute and Finalize B.O.Q for the tender.

4.Prepares official letter for the consultant and to all subcontractors.

5.Report to Managing Director.

Tala Contracting L.L.C. (Dubai, UAE)

Secretary/Receptionist

March 1, 2014 up to March 30,2016

Receiving emails, receiving phone calls from our clients and transferred to a designated department.

Making LPO for the supplier and directly contact supplier for the purchase of materials.

Basic accounting works and process salary for all the employees.

Receiving medical result of the staff and co-workers and process visa for the labourer.

Handle petty cash for the company expenses and purchases.

Scheduling meeting of the General Manager and all the site engineers as well.

Amazon Printing Press (Sharjah, UAE)

June 28, 2012 to February 28, 2014

Secretary/ Receptionist

Does all computer and papers works for monthly and annual report

Does daily sales report and remittances

Basic accounting works

Attends to customer needs and concerns

Monitor customer

Prepare quotation as requested by clients and answering telephone calls

Follow up on the quotation sent to the clients through phone calls.

Follow up on the artwork for the items to be sent to the customer.

Dealing with invoices, delivery note, income, receipts and payments.

Convergys Corporation (Alabang Muntinlupa, Philippines)

June, 2009 to April 30,2012

Customer Service Representative

Process payment through phone and assist customer with all their needs.

Make sure to answer all customer concern.Handles U.S accounts.

Monitors and advices customer his/her everyday billing status

Upsell movie channels such as HBO, Starz, Showtime and Cinemax.

Related Learning Skills:

Autocad Basic with Certificate

Basic knowledge in MS Excel, MS Powerpoint and MS Word.

Computer Literate.

Proficient in English and Filipino.

Educational Attainment:

AB MassCommunication

Adamson University

(2002-2006)

Manila, Philippines

Pulong Buhangin High School

(1997-2002)

Bulacan, Philippines

St. Louise Anne Academy

(1990-1997)

San Pedro Laguna, Philippines

Personal Information:

Birthplace: Batangas City, Philippines

Civil Status: Single

Nationality: Filipino

Religion: R. Catholic

Height: 5’3”

Weight: 115 lbs.

Language: English,, Tagalog,

Visa Status: Employment Visa

Passport Holder no.: EB3666595

In Case of Emergency Notify:

Saidy Rosen A. Hernandez +971*********)



Contact this candidate