Customer Service Care
Resume:
HANNAH WAMBUI
PHONE NUMBER+254********* KENYA
EMAIL:adbfoy@r.postjobfree.com
CAREER OBJECTIVE AND GOALS:
Am a Compassionate, CPR-certified seeking an entry-level position in long-term care to provide outstanding patient care as a dependable team member, Patient-focused and empathic patient attendant seeking for a position with a growing medical practice. Bringing experience, care, and extensive knowledge to help improve the lives of patients. Provide Excellent Patient-Centered Care. Increase Technology Skills Focus on Continuing Education, develop Interpersonal Skills, and become An Expert.
VISION:
Caring, Integrity, Loyalty Accountability, Openness, Humility, Hard work, Determination, Professionalism, Respect, commitment, and Excellence.
Patient attendant:
Training at the avenue hospital.
Assistance with washing and dressing,Feeding and taking fluids, Toiletry assistance,Mobility,Bed making, Ensuring the service users comfort at all times, Supplying and assisting with cognitive interests and activities, Able to monitor temperature,respiration,pulse,weight and blood pressure, Record keeping of service users condition for my team supervisor, Helping the service user to remain as independent as possible.
WORK EXPERIENCE:
June-July 2019 full time working in a hospital environment.
OCTOBER 24 TH 2015 to SEPTEMBER 10TH 2016
ORYX ROTANA DOHA, POOL LIFEGUARD
OCTOBER 31ST2010 to MAY 1ST 2014
ATLANTIS THE PALM DUBAI WATERPARK, LIFEGUARD
My assignment,
• Providing one to one guidance to guest.
• To anticipate and address guest service’s needs, thank guest with genuine.
• Maintain contact surveillance of all activities in the recreation facility.
• Marketing other outlets and information about the Resort.
EDUCATION BACKGROUND:
High school certificate 2006.ST CATHERINE NTHAGAIYA GIRLS EMBU
Computer applications certified2008.NAIROBI
Dedicated to customer service and awarded a certificate at Atlantis the Palm on16th August 2012.
Awarded a certificate of achievement at the Oryx Rotana December 2015.
Attained one-month administration off duty training at the recreation Reception Oryx Rotana.
Certified as a patient attendant at Homecare Avenue and first aid CPR certificate 2019.NAIROBI
CERTIFICATIONS:
2019 CPR and first aid.
2019 police clearance.
2019 Certified patient attendant.
2010 to 2016 Certified as a lifeguard.
2012 Certified in purchasing professional. (CPP)
JOB STRENGTHS:
Confident and able to work on own initiative.
Good listener and time sense.
Having a fast moving can do attitude.
Well organized and prepared.
Proactive and able to use initiative when solving problems.
SKILLS:
Accuracy, Attention to Detail, Communication, Compassion, Cooperation.
Customer Service, Defusing Patient Anger/Frustration and Dependability.
PART –TIME:
Kids Club and Hostess-OUTDOOR EVENTS ATLANTIS THE PALM DUBAI.
REFERENCES:
OLIVIA WYRICK
DIRECTOR AQUAVENTURE OPERATIONS
ATLANTIS THE PALM DUBAI
Phone number: +971*********
LIZETTE DUCO
DIRECTOR OF RECREATION
ORYX ROTANA DOHA
Phone number: +974********
Email address: adbfoy@r.postjobfree.com
Contact this candidate