JENNA COUTURE

adbfdd@r.postjobfree.com 310-***-**** Rohnert Park

JC

PROFESSIONAL

SUMMARY

SPECIALTIES

HR SYSTEMS

EXPERIENCE

Innovative HR Executive, certified SPHRi and Predictive Index Practitioner. Offering 14 years of experience in employee recruitment and retention, staff development, mediation and benefits and compensation. Forward thinking individual with refined interpersonal and multitasking skills.

Performance Management · Benefits & LOA’s · 401K Administrator/Auditor · Payroll

·Recruitment · Onboarding · Employee Relations · California Labor Law · Immigration/Work Visas · Multi-state & International Labor Law · Project Management · Mergers & Acquisitions

·Organizational Chart Management

ADP TotalSource · ADP Workforce · Blue Marble · Paylocity · Ulti-Pro · Reflektive · Principal · Applicant Pro · ICIMS· Linkedin Recruiter · Predictive Index · Grovo · Discovery Benefits · Microsoft Office & Visio · Namely · Greenhouse · ADP RUN People Operations Consultant Traditional Medicinals May 2019 - Present Rohnert Park, CA

• Implemented Greenhouse ATS & Namely Onboarding and Performance Management module

• Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards

• Collaborated with management to build and implement effective, modern employment policies

• Maintained current understanding of state and federal policies such as Employee Handbook, EEO and ADA compliance

Director, Human Resources MarketCast Mar. 2017 – June 2019 Los Angeles, California

• Strengthened and implemented all HR functions: payroll, benefits, 401K plan, employee performance management, recruitment, onboarding strategies, policies, leaves, grievances, safety, and workers compensation. Direct report to the CFO and then CEO

• Worked closely with senior leadership to strategically affect direction of operations

• Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information

• Responsible for leading and executing the annual employee performance and salary review

• Oversaw investigations into discrimination, sexual harassment or other workplace claims

• Structured compensation and benefits according to market conditions and budget demands

• Utilized ADP and Paylocity to process employee payroll and benefits enrollment information

EDUCATION

CERTIFICATIONS

• Maintained accurate, timely, and required documentation of activities to ensure quality employee relation records were recorded properly

• Implemented performance management modules, paperless onboarding for ATS and new HRIS system, Paylocity

Manager, Talent Acquisition & Human Resources Z-Gallerie March 2015- March 2017 Gardena, CA

• Operated as a strategic Business Partner with senior leadership and management teams; identified opportunities for improvement to support the achievement of stores and overall company values and objectives

• Effectively managed employee relations issues and counsel management on various employee relations topics

• Facilitated support and resources for employees regarding company policies and procedures

• Ensured comprehensive delivery of benefit programs were communicated to employees

• Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates

• Conducted annual salary surveys and developed, analyzed and updated company salary budget

• Maintained work structure by updating job requirements and job descriptions for all positions

• Managed workers’ compensation claims, FMLA/CFRA, and other leaves of absence, return to work documents, all onboarding processes, and employee files. Manager, Corporate Recruitment & HR Flynt Management Group Sept. 2013-March 2015 Los Angeles, CA

• Coordinate and oversee employee relations investigations; partner with external legal counsel

• Develop and maintain HR policies and procedures; ensure compliance with federal, state, and local legislation

• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks

• Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates

• Updated job requirements and job descriptions for all positions

• Communicated with potential hires to provide clarity on expected tasks, compensation and policies

• Planned, monitored and appraised employee work results by training managers to coach and discipline employees

Sr. Human Resources Business Partner IBM Kenexa Nov. 2012 – Dec. 2013 Senior Recruiter Univar Nov. 2011 – Oct. 2012

Recruiter Northrop Grumman Aerospace Systems Nov. 2009 – Nov. 2011 Recruiter II IBM Kenexa Aug. 2007 – Nov. 2009

Masters of Arts: Clinical Psychology 2010

Pepperdine University, Malibu, CA

Bachelor of Arts: Communications, Rhetorical Studies 2006 Minor: Philosophy

University of Nevada Las Vegas, Las Vegas, NV

SPHRi, International Focus · Predictive Index Practitioner, Advisa · Notary of California · Employment Law Certificate – Center for Legal Studies

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