Ronald C. Cook

**** * ******** *** #***

Oklahoma City, OK 73132

405-***-****

adbf9q@r.postjobfree.com

PROFESSIONAL SUMMARY

Computer/Networking Professional with 20+ years government and private experience. Proven leadership skills, the ability to grasp business needs, evaluate priorities and apply current technologies to deliver prudent enterprise solutions. Self-starter with well developed communication and problem-solving skills with the ability to resolve difficult situations under adverse conditions with little to no supervision. Proven ability to complete large projects on time. Thrives in a fast-paced environment.

TECHNICAL SUMMARY

Primary support for 200+ government directory servers and network equipment all over the United States.

Cisco routers, switches, wireless APs, CiscoWorks Wireless LAN Solution Engine (WLSE),

Windows XP/7/10, Active Directory

Windows server 2003/2008/2012MS Exchange 2003/O365, MS Office Suite 2003/2007/2010/2016/365, Active Directory, Cisco Call Manager, Avaya Phone systems, Sharepoint, Altiris, LiveLink, Tivoli, SQL, Remedy/Heat/Magic ticketing systems, Lawson, Citrix, Meeting Place, Visio, Apache Web Server, PERL, VI editor.

Support Point of Sale, POS, epuipment

Certifications = Security+, Windows MCSA and ITIL

Public Key Infrastructure (PKI/PKE)

Unix/Linux, Redhat AS/ES 3,4&5, Redhat Directory Services, OpenBSD, Forefront Identity Manager (FIM) and Hyper-V.VMware, MS Exchange Barracuda Backup and Netbackup

IP, IPX, PIP, ATM, FRAME RELAY,ISDN, VPN, SNMP, ICMP, SMTP, HTML, HTTP, DNS, DHCP, FTP, TELNET, IGP, BGP, VLAN, IP-Telephony, DSL, Ethernet, Token Ring, NETBIOS, DLC, Sub-netting, T1/T3, OC3-48, SONET, Fiber Optics.

Electromechanical assembly, Production/Manufacturing, Web servers, News servers, Access servers, E-mail servers, Application servers, Firewalls.

PROFESSIONAL EXPERIENCE

R1 Enterprises 12/2018 - 01/2020

Technical Support Specialist (Contract IBM/Artech)

Medical Records and Billing

Image, test config, ship and support pcs for global Windows 10/Office 365 migration and hardware refresh project

Provided user support installing new equipment both local and remote.

Worked with users, vendors and customers to ensure the seamless, secure transition to the Windows 10 with 3rd party apps while adhering to HIPPA regulations

Provide local support of 200+ local user as well as 1000+ remote users worldwide

Active Directory management of multiple global domains.

Supported global users to ensure secure and seamless customer service

Developed Inventory/tracking system for several thousand worldwide systems

Coordinated shipping and receiving of several hundred pcs per month

Responsible for the installation, modification, testing and servicing on all data communications network equipment.

Performs hardware and software moves, adds and changes.

Whole Points Systems 12/2017 - 12/2018

Systems Specialist (Contract to VA)

Network refresh – Load, install, rack and stack new network switches in all VA locations country wide.

Travel to 6 cities nationwide spending 1-4 weeks replacing all network switches.

Worked closely with vendor and network engineers ensuring smooth transmission to new network platform

Hertz Corporation OKC, OK 8/2016-12/2017

IT Specialist (Contract)

Lead tech in PC/Windows10 refresh/migration project across the country

Creation, testing and deployment of corporate pc images and migration.

Supported users nationwide to ensure secure and seamless customer service

Project manager for nationwide pc replenishment

Developed Inventory/tracking system for several thousand worldwide systems

Coordinated shipping and receiving of several hundred pcs per month

Chesapeake Energy Arena-Cox Convention Center OKC, OK 4/2016-8/2017

IT Specialist (Contract)

Complete network documentation and mapping using MS Visio and MS Excell in preparation for major network upgrade, including VOIP and POE equipment.

Used Fluke Network Tools to trace and document existing network infrastructure.

Worked independently and with local resources to discover and document all exist ing network equipment and cabling.

Performs hardware and software moves, adds and changes.

Support Point of Sale, POS, epuipment

Provided regular updates and reports to management allowing projects to meet deadlines.

Robert Half Technology OKC, OK 10/2015-3/2016

System Analyst (Contract Terex Corp)

Tier 2/3 network support

Upgrade Cisco routers and switches in support of major upgrade and expansion project.

Download and configure custom network configuration. BGP, OSPF, VLAN and VPN

Documentation of network environment using MS Visio

Ensured network security using MS Active Directory

Desktop upgrade and support, Windows 7. Onsite and remote support.

Wiring and configuration/maintenance Network and VOIP equipment.

Pinnacle Technical Resources Wichita, KS 2/2015-9/2015

Network Technician (Contract Cessna Aircraft)

Tier 2 network support for aviation industry.

Upgrade 100+ Cisco routers and switches in multiple site campus envireonment.

Download and configure custom network configuration.

Documentation of network environment using MS Visio

Ensured network security using MS Active Directory

Desktop upgrade and support, Windows 7. Onsite and remote support.

Physically removed old and added new Network equipment.

Performed wiring and cabling for Network, server and VOIP equipment.

Dell Federal Government (DSFG) Oklahoma City, OK 3/2013-12/2014

Systems Engineer

Tier 2 network support for Federal Government resources worldwide.

PKI/PKE configuration and troubleshooting to ensure secure encrypted transmissions.

Worked closely with service providers to ensure redundant secure communications

Granted Secure clearance

Obtained Security+, Windows MCSA and ITIL certifications.

Maintain security protocols, WPA2, AES, TKIP

Smith & Nephew Inc. Oklahoma City, OK 1/2012-8/2013

Global medical supply company

Systems Engineer

Sole local IT/Helpdesk support for 1000+ users base including Desktop/Software, Cisco switches and Windows 2008 servers

Travel to several cities across country for pc refresh project

VLAN configuration and management, IP subnetting

Configure routing protocols including BGP OSPF and IBGP

Manage VPN IPSEC tunnels with IKE and Key Management

Documentation of network environment using MS Visio

Ensured network security using MS Active Directory

Responsible for the installation, modification, testing and servicing on all data communications network equipment.

Performs hardware and software moves, adds and changes.

Responsible for receiving, racking, cabling, install and configuration of all network devices and servers.

Project lead to upgrade pc hardware and OS on 100+ pcs.

Cisco IP phone system administration and expansion.

Nestle Purina Oklahoma City, OK 8/2008-12/2012

Recognized as the worlds largest food producer with offices and plants worldwide

Systems Technical Specialist

Installation, configuration and support of 50+ Windows, Linux, AS400 servers.

Network administration of Cisco routers, switches, firewalls, vlan management

Design, deployment, of large wireless project using CiscoWorks Wireless LAN Solution Engine (WLSE).

Implemented VOIP using Cisco Call Manager and Cisco phone systems.

SAP Globe Business Solutions implementation.

Lead tech on major project overseeing the installation of new production line including the implementation of 4 industrial robots.

Avaya phone system administration and expansion., Interactive Voice Response, or IVR

Technical lead on project to upgrade entire packing line software package.

Coordinated project to implement inventory control system using barcode scanners.

Active Directory security and maintenance

Performs hardware and software moves, adds and changes.

Boom Truk, reach truck, pallet jack, and forklift

Valdez Corp, Oklahoma City, OK 2006-2008

Tinker Air Force Base

Systems Analyst (Consultant)

Installation, configuration and support of 200+ Windows, Redhat Directory and Oracle RAC government servers.

Configuration and support of Cisco routers and switches.

Lead tech on major project overseeing the cross state relocation of a 66 Redhat Directory Server enclave.

Project lead to implement 20 server enclave housing Identity Management application.

Project manager and tech lead on several large projects, including installs, migrations, upgrades and new sites.

Worked closely with military and civilian customers, clients and vendors in the support and maintenance of a wide variety of Linux, Sun and Windows servers.

Traveled extensively in the support of government sites and servers.

Titan, Oklahoma City, OK 2005-2006

Government contractor - FAA

Systems Analyst (Consultant)

Unix analyst supporting 50+ servers running a variety of unix platforms including Linux, Solaris, HP Unix and Unix True 64.

Extensive traveled involved as Tech lead/project manager establishing Disaster Recovery for large government site.

Managed several techs installing, configuring and testing 30 server DR site.

Performs hardware and software moves, adds and changes.

All aspects of system administration including, installs, upgrades, patching and custom configurations.

Chesapeake Energy, Oklahoma City, OK 2004-2005

One of the four largest independent producers of natural gas in the U.S. and owns interests in approximately 20,700 producing oil and gas wells.

Systems Analyst (Consultant)

Directed several contractors in Microsoft XP migration.

All aspects of server/desktop support.

Provided weekly reports to management team.

Kerr-McGee Corp., Oklahoma City, OK 2000-2004

A premier independent oil and gas exploration and production company with over $14 billion in revenue, 50 locations worldwide and over 7000 employees.

Network Systems Analyst lll

Supervised 8-10 technicians as primary network/server/pc support for global wan comprised of PIP/Frame Relay/ISDN/Microwave/DSL/High speed cable.

Traveled across country to multiple cities for pc/network refresh project

Worked closely with server and network architecture team to migrate a multi-domain MS 2000 Server environment to a single domain Active Directory based network running MS 2003 Server.

Saved $30,000 by bringing software/hardware upgrade project in ahead of schedule and under budget.

Managed to an early completion project to upgrade all remote servers, client computers and networking equipment as well as upgrade to Windows 2000 and later to Windows XP.

Designed and implemented network monitoring and reporting procedures using HP Openview and SNMPc.

Degrees and Certifications

Bachelors Degree Computer Sciences

Security+

Windows MCSA

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