Manager Assistant
Resume:
*****.*******@*****.***
EDUCATION TOURISM AND HOSPITALITY MANAGEMENT CERTIFICATE HIGH SCHOOL “ALMERICO DA SCHIO” VICENZA, JUNE 2013
WORK EXPERIENCE
RECEPTIONIST: Hotel Vallée Blanche (Chamonix, FRANCE) Nov 2019 – Present
- Guests check-in and check-out
- Handling Reservations and Cancellations
- Managing Payments
- Answering questions via Phone and Email
- Taking messages
- Managing the front desk
BREAKFAST SERVER: Chili’s (Banff, Canada) Nov 2018 – July 2019
- taking breakfast orders
- serve food and coffee
- set up tables, bussing
- taking care of the breakfast buffet
ICE CREAM SELLER: Eis Capriccio (Schlüsselfeld, GERMANY) Summer seasons 2015 to 2018
- served customers
- prepared the ice cream masses
- refilled the containers and topping
- cleaned the kiosk and laboratory
KENNEL ATTENDANT: Paradise Pets Retreat (Brisbane, AUSTRALIA) Dec 2017 – Feb 2018
- dogs feeding, exercising and bathing
- cleaned the kennel
FARM HAND - CATTLE STATION (Alice Springs, AUSTRALIA) Aug - Oct 2017
- helped with gathering and sorting out the cattle
- fed the calves and chickens
- cleaning and gardening around the homestead
- baby sitting
BOOKMAKER TICKET (Nove, Italy) Oct 2016 – Mar 2017
- managed and allocated cash
- analyzed and calculated bets
ALL ROUNDER POSITION: The Park Hotel (National Park, NZ) Dec 2015 – Mar 2016
- housekeeper
- breakfast server: set up the buffet, make coffees, take orders
- dishwasher
- waitress at the restaurant
BREAKFAST SERVER: Chili’s (Banff, CANADA) Oct 2014 – Jan 2015
- taking breakfast orders
- serve food and coffee
- set up tables, bussing
- taking care of the breakfast buffet
BOOKMAKER: Ticket (NOVE, ITALY) Jan – Jun 2014
- managed and allocated cash
- analyzed and calculated bets
TRAINEE RECEPTIONIST: Sweet Hotel (LONGA, ITALY) May – Jul 2012
- guests check-in and check-out
- service booking (rooms, restaurant, ceremonies)
- taking care of the welcome aperitif
- manage incoming calls
PERSONAL SKILLS · Ability to work independently and within a team and maintain accuracy;
· Good computer skills and excellent knowledge of Microsoft Office, emails,
and Internet;
· Ability to build professional relationships with guests and create an air of familiarity;
· Good verbal communication.
Languages
Mother tongue: Italian
Advanced level: English
Intermediate level: French
Beginner Level: German
INTERESTS - Hiking
- Photography
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