KIM BIGELOW

ACCOMPLISHED EXECUTIVE ASSISTANT

978-***-**** • adbf8r@r.postjobfree.com • 78A Gray Street, Billerica, MA 01821

Highly proficient and dedicated Senior Executive Administrative Assistant, with more than 15 years of experience coordinating, planning, and supporting daily operational and all administrative functions.

SKILLS

Extensive experience providing support for executive-level staff; scheduling meetings, coordinating both domestic and International travel, managed all essential administrative functions effectively, and efficiently.

Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Strong organizational skills

Highly focused and results-oriented in support of complex deadline-driven operations; able to identify goals and priorities, and resolve initial-stage issues.

Adaptable team player, eager to learn newly acquired skills.

Proven interpersonal communications with exceptional customer service and multi-tasking skills. Able to work in a demanding environment, balancing both staff and clients’ needs.

Proficient in Microsoft Office 365 (Word, Outlook, Excel, PowerPoint), Windows,

and Mac OS

Adheres to the highest standards of confidentiality and remains calm in difficult situations.

The go to person for the office.

A good listener

EXPERIENCE

2012 – 2019

STEWART TITLE GUARANTY, NATIONAL TITLE INSURANCE

SENIOR OFFICE ADMINISTRATOR/EXECUTVE ASSITSTANT, CLOSING ASSISTANT

Executive Assistant to the Senior Vice President, Office Manager, and Senior Underwriter of the Boston office, performing various high-level administrative functions while streamlining all office procedures independently. The go-to person for the office.

Ordered all office supplies from A to Z. Independently responsible for the maintenance of all machinery including four copiers/scanners, a wide format copier, water bubbler, a Pitney Bowes postage machine, etc.

Interfaced with building management with regards to leases, any office issues.

Edited proformas and other legal documents, and hyperlinked commitments.

Managed the on-boarding process and protocols of new hires.

Submitted all Business Development Officers’ expense reports.

Coordinated all staff lunches, meetings, and employee catering events. Handled all travel arrangements, including hotel and car reservations.

Maintained all physical departmental files and loaded scanned copies to digital records to be archived.

Successfully coordinated an office move covering all bases independently.

Coordinated with other senior executive assistants in other offices, as required.

EXPERIENCE

2007 – 2010

SHIRE HGT

SENIOR ADMINISTRATIVE ASSISTANT

Provided high-level support to the Global Vice President of Regulatory Affairs, also served as a Liaison for Vice President and four Direct Reports, as well as members of the Senior Staff Team. The go-to person for the office.

Communicated highly sensitive information with all teams in our department, assistants from other corresponding departments, and senior staff members.

Monitored vacation/sick time, and maintained the organizational chart for the department.

Prepared various meeting agendas and carefully monitored all action items.

Answered all inquiries, calls, emails, and phone messages on behalf of my supervisor.

Expedited and managed yearly performance reviews to ensure timely submission.

Successfully coordinated a large office move: allocated space for all employees, designated space for new hires, and prepared workstations and offices with all necessary accommodations.

Played a vital communication role in assisting all teams within the department to ensure timely FDA submissions.

Welcoming all guests and or candidates.

EXPERIENCE

2005 – 2007

LINBECK GROUP, DESIGN AND CONSTRUCTION FIRM

EXECUTIVE ASSISTANT

Served as Executive Assistant to the Senior Vice President. Oversaw a wide variety of communication between the office and field personnel. Compiled and analyze data for weekly and monthly reports.

Successfully aided Accounts Payable with invoicing. Also assisted Human Resources in obtaining potential new-employee information, various hiring processes, and interviews

Expedited project completion by assisting project managers on-site with coordination, as well as approval of all detailed blueprint drawings pertaining to various projects. Recorded all meeting minutes, and created and maintained all files pertaining to several projects.

Enhanced marketing efforts by collaborating with marketing managers on draft proposals, presentations, and marketing packages, also assisted with large mass mailings.

EXPERIENCE

1997 – 2004

GESMER UPDEGROVE LLP

LEGAL ADMINISTRATIVE ASSISTANT

Provided administrative support within a law firm that specializes in representing technology clients.

Supported firm partners and provided back-up support to the CEO and associates.

Answered and screened personal phone lines and emails.

Addressed client queries and offered recommendations.

Scheduled internal and external meetings and conference calls. Coordinated travel arrangements as necessary.

Screened and distributed personal mail and prepared FedEx and certified mail.

Performed typing, editing, document comparisons, photocopying, filing, and other administrative tasks as necessary.

Prepared all correspondence as well as trademark, copyright, and patent filings.

Managed inventory-control and ordered all office supplies.

Entrusted to make daily bank deposits for Accounts Receivable.

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