Executive Information
Resume:
VIMALA AYEMENEN
TAMAN JIMAH JAYA,
***** **** *******, ****** ********.
adbf4h@r.postjobfree.com
CAREER OBJECTIVE
To secure a challenging position in a reputable organization to expend my learning’s, knowledge and skills.
SUMMARY OF SKILLS
Highly dedicated and self-motivated.
Strong communication and listening skills.
Patient and Honest.
Willing and face challenges in performing daily task.
Proficiency in Microsoft Word, PowerPoint, Excel, Internet Explorer, Google Chrome.
System P400 & CRM
CERTIFICATES
PCE
CEILI
EMPLOYMENT HISTORY
Contact Centre Executive at AmBank Group (M) Berhad (February 2019 – April 2019)
- Credit Cards & Internet Banking Enquaries
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Administrator at Nisha Restaurant (August 2016- Sept 2018).
Dealing with all kind of Administration and HR works.
Maintaining employee /Company records (soft and hard copies)
Dealing on posting job ads, updating HR database and processing employee’s requests.
Assisting in payroll preparation by providing relevant data, like absences, bonus and leaves (Dealing with staff and the directors claims).
Provide orientations for new employees by explaining company policies.
Dealing with offer letter, Resignation and termination of staffs. Administrator at Tech-Global Corporate & Consultancy Sdn Bhd(Oct 2015 -May 2016)
Market available training opportunities to employees and provide necessary information.
Organising and storing paperwork, documents and computer-based information.
Dealing with telephone and email enquiries.
Prepare proposals for the training programs.
Executive at MSIG INSURANCE (Malaysia) Bhd (July 2014 – July 2015)
Handle local and overseas cargo claim by using P400 system (import and export)
Directly communicate with customers by email & fax, phone contact and face to face (appointments).
Process claims follow Bank Negara date lines
Approve claims within authority limits (Registration, modification, payment and close file)
Clerical work.
EDUCATION HISTORY
Highest Level
Level : Master in Human Resource Development (MHRD) Name of Institution : Universiti Putra Malaysia (UPM) Level : Bachelor of Foreign Language
Major: German Language
Minor: Communication
Name of Institution : Universiti Putra Malaysia (UPM) Secondary Level
Level : Sijil Tinggi Pelajaran Malaysia (STPM)
Name of School : SMK TINGGI PORT DICKSON
Location : Port Dickson
Finishing Year : 2008-2009
Level : Sijil Pelajaran Malaysia (SPM)
Name of School : SMK TINGGI PORT DICKSON
Location : Port Dickson
Finishing Year : 2007
EXTRA-CURRICULAR ACTIVITIES
Member of Chinese students Association in university.
German Day in UiTM, Shah Alam, Participant
German Day in UPM, Participant
Debate competition, Participant
Debate competition(Tamil), State level, Winner
Chairman of History club in secondary school.
Awarded as Dean’s List Student in University.
MISCELLANEOUS
Expected Salary : RM 3000.00 (negotiable)
Availability : Immediately
REFERENCE
1. Prof. Madya Dr. Ismi Arif Ismail (Supervisor)
Department of Professional Development & Continuing Studies, Faculty of Educational Studies,
UPM Serdang, 43400 Selangor.
E: adbf4h@r.postjobfree.com
Phone No: 03-97698232 / 012-*******
2. Mr .Patrick J.Nathan
MSIG INSURANCE (MALAYSIA) BHD.
Executive Vice President
Personal Lines/ Marine Underwriting,
Marine Claims
Phone No: 016*******
Contact this candidate