FRANCIS RODNEY

SEACHON FUGEN

*** ****** ******, ***. **** Manila

Mobile: +63-920*******

Home Phone: +632-*******

CAREER HIGHLIGHT

More than 27 years of experience in diverse disciplines including: Property Management, Vendor Management, Project Management, Engineering, Corporate Real Estate Operations, Facilities Management, Quality and Continuous Improvement, Logistics Management, Corporate Security, and Business Continuity, Portfolio & Asset Management (Advisory role).

My experience also spans across multiple industries: Hotel, Casino, Hospital, BPO, Office and Commercial establishments, Residential condominium, and Leisure clubs. I am a Certified Six Sigma Black Belt with a Master’s Degree in Business Administration and a B.S. Degree in Mechanical Engineering (RME). PROFESSIONAL EXPERIENCE

Regional Director for Facilities - Asia Pacific & Japan OPEN TEXT (PHILIPPINES), INC.

September 2016 – Present

Leads the Facilities team of Asia Pacific and Japan in providing solutions and services for all Facilities related concerns. Supports all key initiatives of Stakeholders such as growth and acquisition thru site selection studies for expansion, transaction management, capacity design, construction fit out and project management.

Major Accomplishments:

Led the APJ team in setting up new offices in Shanghai, Beijing and Hong Kong that would domicile employees from acquired companies and also led the APJ in the Fitout and expansion of Sydney, Tokyo and Manila Offices. which involved planning, designing, organizing and project execution. Led the Manila team in executing an Enercon program allowing the company to save USD160k annually.

Successful implementation of the following:

1. Stronger Security Process and Guidelines.

2. Communication process for more effective internal customer engagement 3. Workplace Preservation Program

4. Issue Resolution following dispatch system approach using ticketing system.

5. A more effective Capacity Planning approach that support growth initiatives.

President and CEO (Concurrently Role)

PRHC Property Management Inc. (PPMI)

A subsidiary of Philippine Realty and Holdings

Corporation April 2015 – September 2016

Responsible for leading the development and execution of the company’s strategy to drive customer satisfaction, increase financial performance and improve employee engagement. Major Accomplishments:

Led overall operations that cover: Property Management, Turnover Management, Building Engineering and Consulting Services, Billing and Collection, Vendor Management, Sales and Leasing, Customer and Tenant Relations, Critical Equipment and Life Support System and Uptime Management. Was successful in keeping all 12 key accounts that were on the brink of backing out from the contract through Stakeholder and Customer engagement. This was supported by employee engagement which helped when a change strategy was initiated.

Vice President and General Manager (Concurrently Role) Philippine Realty and Holdings Corporation: Property Management Division April 2015 – September 2016

As a senior member of the management team, played advisory and support role to the President and CEO in developing the company’s 5-year Pillars of Growth, showing an expansion of the company’s portfolio to include, among others, non-core real estate classes such as townships (horizontal/low density residential developments), mixed use projects

(residential/office/retail), as well as special assets covering leisure/resort and education-related space. Specific contributions to the development plans included preparing business cases for each class, proposing highest and best use for each project as well as presenting such recommendations to the board of directors.

Major Accomplishments:

Lead the Company’s BPE (business process engineering), Quality Assurance and Continuous Improvement programs focused on:

1. Strategic Planning and Balanced Scorecard system 2. Process / service improvement to increase customer satisfaction (CSAT) 3. Management Development Plan (MDP) and Succession Planning 4. Oversee and Manage Resale & Leasing initiatives as well as Technical Services provided by the company.

5. Also supports project sourcing to increase customer base. Director for Engineering / Executive Committee Member Dusit Thani Manila

June 2014 – April 2015

Member of the Dusit Manila’s Executive Committee while heading the Engineering Department operations.

Major Accomplishments:

Specifically, in charge of implementing new projects and major hotel renovations. Chairman of EarthCheck – a corporate wide initiative that ensures environmental preservation across the hotel’s operations

Led the company’s quality assurance system for facility and process through development and implementation of process improvement activities. Independent Consultant

Company Confidential

January 2014 – June 2014

Assisted an international company engaged in Integrated Facilities Management to set up its local operations in the Philippines. Also overseeing several projects for their global offices focused on Green initiatives (to reduce carbon footprint) and Energy Management. VP – Engineering, Property and Project Management Operations Resorts World Manila

August 2010 – September 2013

Managed the Resorts World Manila (RWM) property complex and instituted the company’s Project Management Office (PMO) including transition management, change management, construction, fit out and expansion programs.

Major Accomplishments:

Led BPE (business process engineering) and continuous improvement programs mainly:

1. Institution of the Balanced Scorecard system,

2. Implementation of Redundancy and Heat recovery systems, 3. Implementation of the Green Initiative pioneering the use of the Flywheel system over battery- supported UPS, use of LED lighting system for grid and non-grid design among others.

Country Manager – Corporate Real Estate Operations IBM Philippines

May 2010 - August 2010

Responsible for the entire real estate value chain of all IBM Philippines sites from site selection, transaction and negotiation, capacity design and management, business case preparation, execution of fit-out / construction plans and facilities management. Also involved in Program Placement and Capacity Implementation while specifically leading the local team in delivering 1,000 additional production seats for the company’s expansion program within a tight timeframe of 60 days. Major Accomplishments:

Was able to deliver 1,000 seats within 60-days to support the company's aggresive expansion despite challenges with project approvals, budget, planning, design and actual fitout.

VP – Facilities and General Services

Makati Medical Center

May 2009 - April 2010

Established and implemented Facilities and General Services Management policies, principles and standards that helped secure JCI certification for the hospital. Also led the implementation of the very first solar-assisted aircon system in the country. Major Accomplishments:

Handled 7 Departments primarily, Enginering, Biomedical engineering, Construction, Housekeeping & Rooming, Dietary & F&B operation of Canteen, Security, Premises Maintenance.

Standardized, streamlined and documented existing processes for ease of implemention in support of JCI Certification of the Hospital. Senior Facilities Manager

Convergys Corporation

August 2004 – May 2009

Managed all Convergys facilities in the Philippines. Also handled the Logistics Management team in charge of corporate facilities / safety / security audit, transportation, physical security and supplies, visa processing, pantry operations, company events, etc.

Concurrent Roles in Convergys

Subject Matter Expert - MEP (Mechanical, Electrical and Plumbing) and Critical Equipment for CPS Team & Change Management System

Country Representative - Global Corporate Security

Unified ICT (Incident Command Team) Core Committee Member Major Accomplishments:

Standardized FM Service Delivery with the use of Score Card, identified Key Focus Areas that would impact to Business and Internal Customers. Key Strategy Focus were;

Issue Resolution, used technology accelerator like ticketing system to organize smallest to biggest concerns and defined TAT.

Ciritical Equipment, a strong PM Program was put in place to ensure that all equipment that support Business are reliable, from power, back up power, transition power, aircon system, water distribution system, ventilation system.

Change Management System was put in place to put order into all requests by various Business Units and ensure that each request big or small was rationalized and had a positive impact on productivity, else they were not approved.

Continuous Improvement led the FM Team in the enterprise wide Enercon Initiative which saved the company USD2.7M in a span of three years. Assistant General Manager

Orizontas Property Management Corporation

A spin-off subsidiary of Universal Rightfield Property Holdings, Inc. May 2000 - January 2004

Assisted in planning and setting the direction for the company. Likewise headed the various corporate support groups like Planning (Start-up and Operations), Engineering, Maintenance and Construction.

Major Accomplihsments:

Was tasked to run the Club Highlands a unique combination of amenities of the Pioneer Highlands Project. It had a Driving Range, Olympic sized Lap Pool, F&B Outlets, Function Rooms, Bowling Lanes, Tennis Court, Basketball Court, Billiard Hall and a Day Care Center.

Was successful in making the Club Highlands self sufficient and earn for itself without the need for funding from the Condominium Corporation. Planning, Engineering and Maintenance Head

Universal Rightfield Property Holdings, Inc.

Majority-owned by D.M. Consunji, Inc.

December 1997 – May 2000

Handled the pre-operating and full operation requirements of various projects simultaneously. Responsibility covered equipment testing and commissioning, comprehensive property turnover from Contractor to Developer, tenant plan evaluation, renovation, full equipment and facilities maintenance, among others. Major Accomplishments:

One of the key drivers in delivering the first high rise project of DMCI Pioneer Highlands Condiinium Project. The project was a mixed use building with five structures, 2 office commercial building and 3 Residential towers.

Was assigned as internal consultant and subject matter expert on standard provisions for maintenance purposes for all the ME/EE rooms and common area facilities.

Applied Sales, Special Projects and Planning Officer McQuay Philippine Sales and Service, Inc.

-and-

Section Head for Engineering, Maintenance and Construction Implementation Tutuban Properties, Incorporated

A subsidiary of Guoco Holdings

March 1995 – December 1997

Administrative and Engineering Assistant

Ayala Property Management Corporation

A subsidiary of Ayala Land, Inc.

March 1993 – March 1995

Process Engineer for Research and Development, SMT Engineering Texas Instrument Philippines, Inc.

June 1991 to June 1992

ACADEMIC BACKGROUND

SIX SIGMA BLACK BELT CERTIFIED

Certified by - Cotecna Quality Resources (CQR)

Training conducted in Convergys Philippines Services Corporation Certified May 2009

MASTERS IN BUSINESS ADMINISTRATION – Middle Manager’s Course Ateneo de Manila University Graduate School of Business Rockwell Center, Makati City

Graduated June 2000

REGISTERED MECHANICAL ENGINEER

National Board Examinations

Passed October 1996

B.S. MECHANICAL ENGINEERING

Don Bosco Technical College

Mandaluyong, Metro Manila

Graduated April 1991

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